Toyota on the Trail
Edmonton, AB
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950 Reviews of Toyota on the Trail
As my husband went to that office to see the car RAV4 XLE model but as he donot no so much English,He asked for Punjabi sales person he met sales person who speaks Punjabi.Then during conversation for car t model but as he donot no so much English,He asked for Punjabi sales person he met sales person who speaks Punjabi.Then during conversation for car they asked all the details which was given by Navdeep Singh,But that sales man told him if you want good deal you need to submit $1000 and you will get back if you donot want car that is refunadable and loan won’t be approved as you are working for skip,But within couple of days they approved the finance too.As my husband told that my wife is pregnant he has to discuss with wife first then he will make deal but he said donot worry you will get Gud deal you will get your money back as he asked to sign papers where he marked to sign when my husband did after that they put non refunadable stamp which is not good impression on us because everyone one has too visit every dealership for Gud deal this not the right way to treat customer,Yesterday I went with my husband and asked for refund as he the only one earning in house I am pregnant with 5 months of baby and I told them that will be at home for baby to handle for 2 years without earning we cannot afford car we need refund they were so rude they it’s our policy as we called mayfield toyata also they donot have This policy they donot ask customers to sign for non refunadable payment.They are asking for $1000 just for the sake of there sales when I asked to meet General Manager there sales person met me his name is Scott and which was not Gud impact on us they are playing games the behaviour with pregnant lady is so rude the person told me do whatever you want complainant where you want to we want refund money.I need my money back.After telling so many time that I can’t take so much of stress of this please return money they dint listened a word. More
I'm just here to appreciate Saif, how he dealt me nd my br. Saif thks once more for ur tym nd knowledge. Would highly recommend him to be on top of all advisor; Any future customers who have eyes on my rev br. Saif thks once more for ur tym nd knowledge. Would highly recommend him to be on top of all advisor; Any future customers who have eyes on my review visit him once, u guys will feel same. Teg Regards! More
Real crooks, Sheevana with finance is a real crook, she Real crooks, Sheevana with finance is a real crook, she slipped stuff I did not ask for, so be careful when you go there do not sign the bill of sal Real crooks, Sheevana with finance is a real crook, she slipped stuff I did not ask for, so be careful when you go there do not sign the bill of sale unless you know what you are signing for otherwise, they will rip you off like any dishonest, unethical person out there in the street. Even if you complaint they will play a game on you. the best thing to do is never go there. More
Always great service with a smile.My truck is always Always great service with a smile. My truck is always washed afterwards and delivered in a timely manner. Always great service with a smile. My truck is always washed afterwards and delivered in a timely manner. More
The customer service was amazing ! Nick Ren and Vik Saini where beyond helpful. Their communication was fast and amazing with all the paper's and questions I had. Would definitely buy again from this place a where beyond helpful. Their communication was fast and amazing with all the paper's and questions I had. Would definitely buy again from this place and highly recommend nick for sales and vik for dealing with the finances. Thank you Toyota On the Trail! More
This dealership wouldn't sell me a new vehicle!! They claimed it was because it was outside their area and they were afraid of exporting?? I am from Calgary so talk about paranoid. Only contacted them b claimed it was because it was outside their area and they were afraid of exporting?? I am from Calgary so talk about paranoid. Only contacted them because they had a particular model I was looking at. This takes the cake on protectionism!! I hope this market turns around and they are stuck with a huge inventory...and they can only sell it to people from Edmonton!! More
I bought a Ford Escape 2017 about 10 months ago and since then I have been through xxxx. I found out that they put more than $ 6000 on top of my loan from the bank. The loan statement from the bank says $ 2 then I have been through xxxx. I found out that they put more than $ 6000 on top of my loan from the bank. The loan statement from the bank says $ 25000, but their financial dept some how let me signed $32000. The bank said, whatever on the top is for them. In just 6months the AC stopped working. The cost to fix it was $2000, because it had a leak. They reassured me that it has passed the inspection and won't give me any hustle for any time sooner. I also took it twice for issues related to air bag indicator light. When I reached them out to explain this and to help with cost, they were very rude and after a lengthy emails, they offered a $30 discount!. In summary, if you want to waste your money and time, Toyota on the Trail is your first choice. More





