Toyota On the Park

Believable Positive Sales My Toyota lease was up for renewal and it was time to make a change. Justin at Toyota on the Park was super helpful and reliable! He didn't let me d My Toyota lease was up for renewal and it was time to make a change. Justin at Toyota on the Park was super helpful and reliable! He didn't let me down or feed me false information. He was down to earth and fun to deal with. I had such a positive experience. I also got an excellent payment plan on my new lease and drove away with the exact car that I wanted! He didn't leave me waiting or wondering and led me through every step of the way in confidence. Thanks, Justin!!! More

New couple-reliable car From the moment we met Brad at this dealership we knew we had found the right place. At no time did we feel pressure, we immediately felt at ease with From the moment we met Brad at this dealership we knew we had found the right place. At no time did we feel pressure, we immediately felt at ease with his sincerity and patience.This was our first experience buying a car as a newly wed couple and Brad was so wonderful, honest and caring. He even gave us a ride to the dealersip on the day of purchase. If you are looking to purchase a vehicle, we highly recommend Brad at Toyota on the Park. It was a great experience overall! More

It was a pleasure I have always purchased North American made vehicles but was getting more and more disillusioned due to my poor experiences with service and quality. I have always purchased North American made vehicles but was getting more and more disillusioned due to my poor experiences with service and quality. I liked the look of the Rav 4 and decided that I would go to a Toyota Dealership to check it out. From the moment I entered Toyota on the Park I felt comfortable and welcome. I was introduced to a Sales Consultant named Justin Praamsma who showed me the vehicle in the showroom and arranged for me to take one for a test drive. I have to say that aside from the fact that I loved the vehicle, a big part of the reason I purchased from this dealership was Justin. As a woman, I have always felt a bit anxious and intimidated when purchasing a car- I was not made to feel this way with Justin. This was the best experience I have ever had at a car Dealership. Justin didn't try to make me buy anything I didn't need or want-he was honest and knowledgable and I totally trusted him. I love my new car. Thank you Toyota on the Park and thank you Justin!! More

Great Service Experience My new Rav4 (my third from this dealership) needed it's first oil change. I booked an appointment online for the next day and received a return phone My new Rav4 (my third from this dealership) needed it's first oil change. I booked an appointment online for the next day and received a return phone call confirmation within an hour. Arrived on time and was immediately greeted and taken care of. The efficient Service Advisor said it would take an hour including switching tires from snows. An hour later they phoned to say my washed car was ready. Happy satisfied customer! More

Great sales team and customer service experience After years with the same dealership, shopped around for my third Toyota and casually walked into On The Park- best decision. From the minute I entere After years with the same dealership, shopped around for my third Toyota and casually walked into On The Park- best decision. From the minute I entered and was greeted by the manager, there was no pressure but only presented with options. Conrad Praamsma, my sales consultant, walked me through the models, features, performance, pricing, and was upfront how they all varied - based on my budget. But moreover, told me to take my time to think about it. What I got from that was not the typical sales tactics. He was professional, detailed and knowledgeable about the products and my needs. So, I thought about it, went back and signed the deal. Will be back for my fourth Toyota. More

cannot trust Alex Alex Son was very friendly at the time of purcahse, but finally I had bad experience with Alex Son. I was really disappointed with him. Alex Son was very friendly at the time of purcahse, but finally I had bad experience with Alex Son. I was really disappointed with him. More

Smooth and joyful experience I have had leased Toyota vehicles in the past 12 years and one of the reasons for this is Ted himself. Ted is a very knowledgeable and friendly salesm I have had leased Toyota vehicles in the past 12 years and one of the reasons for this is Ted himself. Ted is a very knowledgeable and friendly salesman who is not your typical salesman. Confused? Well, he does not push you to buy something so that he can get his commission. Instead, he listens to you to find out what your needs are and then gives you something to meet them. Highly recommend him. More

RAV4 Lubrification Service Amanda was very professional and customer-focused. The service was done on a timely manner, even before the announced time. Staff was also very friend Amanda was very professional and customer-focused. The service was done on a timely manner, even before the announced time. Staff was also very friendly. More

Superior Customer Service I have purchased four Lexus vehicles from Lexus on the park and recently had my IS-250 serviced and was complete blown away by the superior customer s I have purchased four Lexus vehicles from Lexus on the park and recently had my IS-250 serviced and was complete blown away by the superior customer service that I received from Alistair Baxter, General Manager of Lexus On The Park, Aaron Buck, General Manager of Toyota On The Park, Mario Ng, Service Manager, Sham Rattanshi, Service Consultant of Toyota On The Park and Shaw Johnson, Pre-Owned Sales Manager. All team members delivered outstanding customer service and superior problem solving resolution to create a driving experience compared to no other. Thank you all for your assistance. Morris Chance More

excellent customer service first time buyer thank you to Mario, Paul, and Alice for the amazing customer service. all 3 employees worked together to ensure I am happy and very satisfied with my thank you to Mario, Paul, and Alice for the amazing customer service. all 3 employees worked together to ensure I am happy and very satisfied with my purchase.as a first time buyer I have gone to different dealerships and different competing companies. I ended up purchasing from toyota on the park because of the solid base of information with regards to the vehicle and the quality of extended services that Toyota has to offer. I have never been happier with my choice. all 3 employees exceeded my expectations. they made me feel like a truly valued customer by paying attention to what model and specific details I wanted in the car and most importantly my budget and payment expectations. of course as a first time buyer I bombarded them with multiple questions and picked at every little detail in turn they provided very thorough explanations and addressed all of my concerns accordingly with regards to my purchase. I signed the agreement and walked out of the dealership feeling confident about my decision. when I picked up my car I knew I made the best decision. I definitely recommend this dealership and these employees to anyone who asks. I strongly believe that excellent customer service teamwork and communication between all of the employees makes the transition for buyers so much more easier, it ensures that needs and expectations are met. I cannot thank them enough for such an amazing experience. More