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Toyota On the Park
Toronto, ON
1,814 Reviews
Toyota On the Park's relocation from Yonge and Lawrence to our brand new state of the art facility at the corner of Eglinton and Leslie gives you a more comfortable vehicle shopping experience. We like to think of it as the evolution of retail car buying
At Toyota On the Park, everything we do is about making sure your experience is memorable and positive, to the way you're treated when you walk into our showroom, to the speed and quality of our service.
You will find amenities that make your visit that much more enjoyable - a gourmet catered restaurant to a convenient business lounge with accessible Wi-Fi. You won't waste a minute of your valuable time while you're here.
Our service department is outfitted with an express lube center capable of servicing your vehicle and having you back on the road in less than 30 minutes - without ever having to make an appointment.
Our focus is reflected in our commitment to the community in which we live and work. So you can expect to see us actively involved in a variety of charity and community events throughout Toronto.
At Toyota On the Park we look forward to serving you, our valued customer, for years to come. Feel free to drop by for a visit any time. Or come by for a quick tour, a test drive or a complementary car wash.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 AM
Sunday Closed
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Showing 1,814 reviews
May 12, 2015
Excellence Customer Service Thanks to Ted for amazing customer service. Me and my wife are happy with his helpful experience throughout the whole process. He is very honest Thanks to Ted for amazing customer service. Me and my wife are happy with his helpful experience throughout the whole process. He is very honest and knowledgeable. More
by AFSHIN
Employees Worked With
Ted Jafarzadeh
May 12, 2015
great customer service and very friendly staff. My purchase was very smooth, all information was provided and all my questions answered at all times. I bought a used vehicle and months later I neede My purchase was very smooth, all information was provided and all my questions answered at all times. I bought a used vehicle and months later I needed to get some information from the original owner and Chris Walters assisted me quickly with this matter with no questions asked. I would definitely shop for my next vehicle here again. More
by Patricia
Employees Worked With
Ted Jafarzadeh, Chris Walters
May 11, 2015
Buying Rav4 Raymond was friendly and helpful. He answered all of our questions and was able to get the deal done quickly. I would rate him a 10/10 and will defi Raymond was friendly and helpful. He answered all of our questions and was able to get the deal done quickly. I would rate him a 10/10 and will definitely see him whe we're looking for our next car. More
by John
May 11, 2015
DECEPTIVE BUSINESS PRACTICES TOYOTA ON PARK DIDNOT GIVE A COPY OF SALE AGREEMENT WHEN I SIGNED FOR A 2012 TOYATA YARIS . THEY DIDNOT OFFER THE 1 YEAR / 20,000 KM WARRANTY ON USED TOYOTA ON PARK DIDNOT GIVE A COPY OF SALE AGREEMENT WHEN I SIGNED FOR A 2012 TOYATA YARIS . THEY DIDNOT OFFER THE 1 YEAR / 20,000 KM WARRANTY ON USED CERTIFIED TOYOTA VEHICLES . THE CAR HAD BATTERY NONFUNCTIONING. NO OIL CHANGE DOCUMENTED FOR 16,000 KM . THEY SOLD ME $2700 EXTENDED WARRANTY WHEN BASIC WARRANTY ON CERTIFIED VEHICLE WAS NOT DISCLOSED . WHEN I ASKED FOR REFUND OF $6000 DEPOSIT THE GENERAL MANAGER TOLD ME YOU CAN GET $4000 REFUND OR YOU GET ZERO REFUND . VERY RUDE BEHAVIOR OF GENERAL MANAGER . I DIDNOT TAKE DELIVERY OF THE USED CAR BUT ONLY PARTIAL REFUND OF DEPOSIT IS GIVEN. THE MINIMUM DEPOSIT REQUIRED WAS $1000 BUT THE DEALERSHIP TOOK A $6000 DEPOSIT WHICH THEY REFUSED TO REFUND EVEN THOUGH THE SALES AGREEMENT WAS CANCELLED . THEIR TERMS AND CONDITION OF SALE STATE IF SALE AGREEMENT IS CANCELLED THEY SHOULD REFUND ALL THE DEPOSIT EXCEPT ANY EXPENSES INCURRED BY DEALERSHIP . HERE THERE IS NO EXPENSES INCURRED BY DEALERSHIP AS THE CAR WAS NEVER DELIVERED OR USED AT ALL . EVEN THE FINANCING DID NOT GO THROUGH THE BANK . I HAD TO DISPUTE WITH MY CREDIT CARD TO GET MY REMAINING DEPOSIT OF$2000. THE DEALERSHIP COULD HAVE KEPT $1000 WHICH IS THE MINIMUM DEPOSIT REQUIRED AND REFUNDED ME THE REST BUT THE GENERAL MANAGER REFUSED TO REFUND MY $2000 AT ALL . VERY DECEPTIVE BUSINESS THAT DOES NOT FOLLOW THE TOYOTA CERTIFIED CAR GUIDELINES GIVEN ON TOYOTA.CA WEBSITE . More
by FIAZ
May 08, 2015
Excellent service and friendly staff I recently visited this dealer and actually purchased a Lexus from its sister dealer. my experience was great and with ease. Ted was very understandin I recently visited this dealer and actually purchased a Lexus from its sister dealer. my experience was great and with ease. Ted was very understanding of the kind of vehicle i wanted and gave his time and effort to give me the options available. would recommend this dealer to anyone. More
by Samyar
Employees Worked With
Ted Jafarzadeh
May 07, 2015
Great Customer Service Brad was great to work with, he picked me up, gave me a tutorial on all the bells and whistles on the car, gave me a follow up phone call, and even wh Brad was great to work with, he picked me up, gave me a tutorial on all the bells and whistles on the car, gave me a follow up phone call, and even when I had trouble understanding the voicerecognition system he took the time to explain it More
by Sandy
Employees Worked With
Bradley Garrow
May 06, 2015
Nice communications Nice talking, explanation, be gentle to us all and awesome guys dealer, financial manager was so so great great car, great deal so satisfied wit Nice talking, explanation, be gentle to us all and awesome guys dealer, financial manager was so so great great car, great deal so satisfied with all things More
by Won
Employees Worked With
Alex Son, Lee Vyner
May 06, 2015
Cared for my cars for years I have purchased three Toyotas from this dealership (one from its predecessor, Toyota Lawrence). Sales experience and subsequent maintenance/service I have purchased three Toyotas from this dealership (one from its predecessor, Toyota Lawrence). Sales experience and subsequent maintenance/service has always been superb. Their collision service is also excellent. More
by Mallin
May 06, 2015
Excellent Sales Representatives Excellent sales and customer services techniques and ready to take ownership. And try to solve your problems and keep your satisfaction on top and hav Excellent sales and customer services techniques and ready to take ownership. And try to solve your problems and keep your satisfaction on top and have friendship behavior . More
by siddiquifarhat
Employees Worked With
Ted Jafarzadeh, Ted Jafarzadeh
May 05, 2015
Excellent Service!!! We visited a couple of toyota dealership and we only experience the best customer service from Conrad Praamsma. He's very helpful and he did his best We visited a couple of toyota dealership and we only experience the best customer service from Conrad Praamsma. He's very helpful and he did his best to find the right car what we're been looking for our budget. We highly recommended him to our family and friends, as he's an excellent employee. More
by Gabriel Skinder
