Toyota Northwest Edmonton

Perfect customer service and exceptional sales advisors and specially I Deal with Alex and he is quite talented and informative sales person and specially I Deal with Alex and he is quite talented and informative sales person More

Corey is a straight shooter who provides top notch service. His passion for cars shines through making interactions with him both enjoyable and informative. Highly recommend buying your next vehicle f service. His passion for cars shines through making interactions with him both enjoyable and informative. Highly recommend buying your next vehicle from him! More

Yesterday I got my Toyota Rav4 Hybrid XSE, just few months after I've my purchase. Car came in promised time, got a call and easily communicated with Dustin. Dustin did a great job with helping at all months after I've my purchase. Car came in promised time, got a call and easily communicated with Dustin. Dustin did a great job with helping at all stages of new car technical review and paperwork, explained basic functions and shared some of his experience with Rav4. Moreover despite busy day he was able to help to get registration done and finance issue solve in time to allow me to drive out my new car just in few hours. Keep up the great job! More

LiriHAMZA is my service advisor AMAZING AMAZING AMAZING If 10 star review is an option she would be the first to deserve it FINALLY I WALK INTO A DEALERSHIP SHIP AND I GET WELCOMED BY A SERVIC AMAZING If 10 star review is an option she would be the first to deserve it FINALLY I WALK INTO A DEALERSHIP SHIP AND I GET WELCOMED BY A SERVICE ADVISOR THAT IS DOING THE JOB AS IT SHOULD BE DONE I have owned most makes of vehicles and had worst experience of service adviser But Liri is one of of a kind she should be hired to train personnel how to deal with clients She walked me step by step to every small detail of my service This is once in a lifetime experience Would recommend it at all times Thank you again and again More

Galen Koo took amazing care of us. Kept us informed. Walked us through our purchase. Very personable. We would 100% recommend Galen Koo at Northwest Toyota Edmonton. Thanks Galen. Kept us informed. Walked us through our purchase. Very personable. We would 100% recommend Galen Koo at Northwest Toyota Edmonton. Thanks Galen. I would give Galen ⭐️⭐️⭐️⭐️⭐️ More

Corey was great to deal with. He was always updating me about the status of my RAV4 that I had reserved and making sure it was all up to spec with what I wanted. He wasn’t pushy a He was always updating me about the status of my RAV4 that I had reserved and making sure it was all up to spec with what I wanted. He wasn’t pushy at all and just wanted to make sure I was happy with my new purchase. Thanks Corey! More

Had a great experience with Galen Koo. He was friendly and easy going. Kept us in the loop about our Rav4 Hybrid which took 3 months to arrive. It was worth it. Thank you Galen. He was friendly and easy going. Kept us in the loop about our Rav4 Hybrid which took 3 months to arrive. It was worth it. Thank you Galen. More

We worked with Faizan Qadeer - he was great. Friendly, and easy going, no pressure. One problem we had - they said we could get a 2023 hybrid by winter to replace my 87 golf w/ no block heater b Friendly, and easy going, no pressure. One problem we had - they said we could get a 2023 hybrid by winter to replace my 87 golf w/ no block heater but when we went to buy it, they said 4 months wait (that would make it Feb) and it might be a 2024 with a higher price tag. Still waiting for the outcome and hoping we can bump it up to a 5star- get the 2023 we ordered before the cold really gets here More

Had a great experience dealing with Cedric Martindale and Dom Gulli to purchase a used Tundra. They were honest and sincere with their approach. Worked to help me obtain a fair valued outcome. All good and Dom Gulli to purchase a used Tundra. They were honest and sincere with their approach. Worked to help me obtain a fair valued outcome. All good and I am pleased to recommend the dealership for your next Toyota. More

We ordered a vehicle here which was over 1. 5 years ago. We have the original agreement which we signed which had a price and clearly showed no trade In. They called like 6 months ago saying oh 5 years ago. We have the original agreement which we signed which had a price and clearly showed no trade In. They called like 6 months ago saying oh we got one in you can have but wanted us to trade our old vehicle in which we said no as we needed both. We have a large family. Now again they call after 6 months that our vehicle has arrived and to come in the next day to sign paperwork. The night before they send us a new bill of sale at 9 pm with a new price and stating now we need a trade in. We go to the dealer ship the next day and they pretty much refused to give us our vehicle which we have been waiting 1.5 years ago. The manager chris was so rude and pretty much kept saying oh ur only 2 options are either you trade your vehicle on or ur not getting the vehicle which we have been patiently waiting for for 1.5 years. This is very shady business practice that they up the price almost 5k from the signed agreement we have. Then they send us a completely different bill of sale at 9 pm night before we are to come in and sign for the vehicle. Then when we go in they refuse to give us the vehicle we ordered 1.5 years ago as we weren't willing to trade in our old Toyota. They lied and kept saying oh we prioritizing you cause you are gonna give us a trade In when we never agreed to that and it's clearly written on the agreement we signed. Again very shady business practices and dishonesty. We will be contacting Amvic and the local news so others don't get taken advantage like they do so many people who just don't stand up for themselves like we are. Don't let these shady dealerships do this to you. Stay away and take your business somewhere else. More