Toyota Northwest Edmonton

Excellent customer service Matthew was awesome, he also went the extra miles and get the best price on a tacoma and appraisal for my truck..very very accommodating and very dedi Matthew was awesome, he also went the extra miles and get the best price on a tacoma and appraisal for my truck..very very accommodating and very dedicated to his clients. Will definately return and deal with amanda and Matthew highly recommend! Thank you Matthew and Amanda ! More

Excellent Customer service I would reccomend anyone to visit and do business with this dealership.. Ali Sahly was amazing; I really appreciate how he took the time out to provid I would reccomend anyone to visit and do business with this dealership.. Ali Sahly was amazing; I really appreciate how he took the time out to provide extraordinary customer service.. Also, big shout out to Mat, great guy! and Lisa from Finance. Awesome team!! More

Honest Salesperson I have been dealing on a Toyota Highlander for the last few days and found two dealers with the same car. I happened to go to the other dealer first b I have been dealing on a Toyota Highlander for the last few days and found two dealers with the same car. I happened to go to the other dealer first but Ali contacted me very soon after and was very honest, upfront and competitive. I ended up going to the other location to make the purchase only because it is closer to where I live and work but I truly appreciated Ali's hard work, timely responses and honest upfront attitude. More

Part's replacement Hanan personally phoned me when the part ordered for Camry arrived, so I could scheduled service appointment. Aeroplan miles was promptly credited too Hanan personally phoned me when the part ordered for Camry arrived, so I could scheduled service appointment. Aeroplan miles was promptly credited too.Thank you! More

Awesome experience I had the opportunity to work with Rene. I had a number of questions for him which he answered promptly and professionally. He was very well informed I had the opportunity to work with Rene. I had a number of questions for him which he answered promptly and professionally. He was very well informed about the product and was more interested in making sure that it met my needs. Definitely someone that I would recommend to see about buying a vehicle! More

Regular vehicles maintenance Service advisor Jordana was able to booked me in for two vehicles regular maintenance in the same day,delivered on time and complimentary car washes. Service advisor Jordana was able to booked me in for two vehicles regular maintenance in the same day,delivered on time and complimentary car washes. Jordana was patient and thorough explaining what need to be done. She registered my Aeroplan number on September 18 and I got miles credited promptly on September 21. And enjoy complimentary breakfast at the cafeteria. More

Prius C 4 door Hatch Back I got your e-mail this morning asking for a review...well you asked for it. I bought a brand new Prius off the Showroom floor in March. In August it I got your e-mail this morning asking for a review...well you asked for it. I bought a brand new Prius off the Showroom floor in March. In August it wouldn't start. The vehicle has had to be towed twice and driven twice to the service center. It is still there (September 8th). The first time they did nothing but charge the battery, second time replaced the battery, third time replaced a fuse, this last time they still have no idea what went wrong. They gave me a loaner that I don't like to drive (too big and tacky). I was refused my money back by the General Manager- which is my first choice to resolve this matter, and frankly not an unreasonable request after what I've put up with. I can trade in the vehicle or wait until I get this one back, but honestly I don't trust it anymore. This should not be happening. I paid a high price for a new vehicle that has let me down. I think Toyota Canada needs to step in and give me a full refund! I am extremely frustrated and disappointed. More

All about the customer service rep. This was not my first visit to the dealership but the other trips were ordinary. On this visit i was greeted by Haneen Halabi who was pleasant and af This was not my first visit to the dealership but the other trips were ordinary. On this visit i was greeted by Haneen Halabi who was pleasant and after listening to my comments and concerns booked my vehicle in for service. to my surprise she quickly had my Truck heading into service. i was offered coffee or water while i waited. she updated me quickly on the findings of the Mechanic in the back and told me the plan. she said it would be about 40min. as i checked my watch around the 40 min mark Haneen came to tell me the truck was done. she also mentioned there was a missing valve stem cover on one of my wheels and that she replaced it (nice touch). i think i will be telling family and friends to request Haneen when they stop in for service. More

Purchase of 2018 Toyota Tacoma If u enjoy being lied to and given the run around, Please DO NOT contact Anya Dickerson. She epitomizes customer service . Thank you Anya. You made th If u enjoy being lied to and given the run around, Please DO NOT contact Anya Dickerson. She epitomizes customer service . Thank you Anya. You made the process easy and seamless. Thank you to Matt for also hitting it out of the park. More

Excellent, Binh luu is amazing and helpful person ! I just bought RAV4 with Binh luu, Honestly,He is so amazing and very helpful person, I cannot believe that the deal on RAV4 on this city anywhere el I just bought RAV4 with Binh luu, Honestly,He is so amazing and very helpful person, I cannot believe that the deal on RAV4 on this city anywhere else and also management team , finance Salim , you guys are amazing, I , 100% recommend to everyone please visit and get your new vehicle from there. More