Thornhill Hyundai
Thornhill, ON
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459 Reviews of Thornhill Hyundai
Working hard to earn trust Have just purchased our 4th Hyundai vehicle from this dealership and it is extremely refreshing to have experienced the consumer focus introduced by t Have just purchased our 4th Hyundai vehicle from this dealership and it is extremely refreshing to have experienced the consumer focus introduced by the new General manager Greg Carrasco. Our 2013 Santa Fe had unexpectedly required too many service calls for too many different types of issues - which is not characteristic of that particular model. It was certainly different from what I have experienced with my 2010 Sonata - which has been a dream to drive and own. The last repair for the Santa Fe was taking too long and Greg sought a way to make us happy - so we will be upgrading to a new 2016. Greg's team - no longer commissioned sales people, but salaried customer relationship managers - are truly a pleasure to deal with. No pressure and so far, the team has demonstrated a real understanding of the vehicles and an ability to listen to what we needed and what we wanted. More
Amazing!!! I leased a new car, and had a great experience at the Thornhill location. The staff were very knowledgeable, kind and respectful. I will be getting m I leased a new car, and had a great experience at the Thornhill location. The staff were very knowledgeable, kind and respectful. I will be getting my next car at this location 100%, and will be recommending this location to everyone I know. Thank you guys :) More
Kind and good I searched a used car for my family. And Irene Song was a the first dealer I met. However, there was not a used car that I wanted. And I visited sever I searched a used car for my family. And Irene Song was a the first dealer I met. However, there was not a used car that I wanted. And I visited several dealerships but I could find a good and affordable car for me. At that time, Irene Song sent a text message about useful used car information. She didn't forget my need. So, I could purchase a good Elantra 2012 Limited sedan. More
2015 Tucson Purchased a new 2015 Tucson from Irene, she was informative and set us up with the right managers to get the best deal for our trade in and new vehicl Purchased a new 2015 Tucson from Irene, she was informative and set us up with the right managers to get the best deal for our trade in and new vehicle. Would recommend her to anyone looking to buy a Hyundai. We're very happy with our purchase More
Excellent Service We bought a Genesis coupe a few months ago; great service, helpful and we love the car. thank you very much, keep up the good work We bought a Genesis coupe a few months ago; great service, helpful and we love the car. thank you very much, keep up the good work More
Great Car, Great Service! The service was great and the Sante Fe was even better. I just bought the Sante Fe 2016 but can't wait for my next Hyundai upgrade! The service was great and the Sante Fe was even better. I just bought the Sante Fe 2016 but can't wait for my next Hyundai upgrade! More
Loving our New Santa Fe. They did all the best to offer us a great ride that will suit our needs and for coming baby. Very satified in our new car that provides safety, comfor They did all the best to offer us a great ride that will suit our needs and for coming baby. Very satified in our new car that provides safety, comfort and fun in our growing family. Thank you. More
Price is not good to Highlander! Quality ? needs to see.. Hyundai car is now NOT cheap. Price is not good! ============ Santafe XL Limiited is almost same price with Toyota highlander 2015 XLE 8 passeng Hyundai car is now NOT cheap. Price is not good! ============ Santafe XL Limiited is almost same price with Toyota highlander 2015 XLE 8 passenger which has navigation, panorama sunroof etc. But Santafe XL Limiited does not have tire pressure indicator and backmirror heating, and only 7 passenger etc. Then Price of Santafe XL Limiited will be the same or more expensive than highlander 2015 XLE 8 passenger. I did not check this before I purchasing Santa fe, since too hurry to buy it's my mistake! Quality ? well, need to see! ==================== I had so bad experience on north american manufactured car, and then I swore not to buy North American car because of too many issues and problems that waste my time and labor to bring car to service. Worst thing was Service 's rude and unkind experience. So last 20 years I never ever buy north american car. This is the 1st time buy of Hyundai car in Canada. I just hope no frequent problems on Santafe XL Limiited for next 10 or 5 years. Otherwise I will sell in after 5 years and never come to Hyundai or Korean manufactured car. I prefer Japanese and Europe car but this time I choose Hyundai because of "some reason". just hope run well! Santafe XL Limited!!! Irene is ok thanks. Joanne needs to be more kind and make a more smile to customer! More
Great experience from the start This is my second car purchased from the Thornhill Hyundai dealership. My first car was 2012 Elantra. The reason I came in 2011 was a good deal, but This is my second car purchased from the Thornhill Hyundai dealership. My first car was 2012 Elantra. The reason I came in 2011 was a good deal, but they bought me with their great customer service. In these four years, I was always treated as the star customer from everyone I met and when the time came to buy a new car, Thornhill Hyundai was my first choice. Tai Liang, Irene Song were very informative, professional , Solomon Oh and Fendy Wong did their best to provide me with the best price and best lease options. Overall: excellent dealer and amazing customer service. More
Excellent dealer ! I went to Thornhill Hyundai several times to check-out available car models. The sales person was very accommodating and kind enough to discuss ! I went to Thornhill Hyundai several times to check-out available car models. The sales person was very accommodating and kind enough to discuss the features of all the available models based on my preference. She followed up my inquiries and provided me the needed information for me to decide which make and car model to consider. Overall: great customer experience. More


