Terrace Ford Lincoln

First time using this dealership for service and was very impressed by the quality of service as well as the friendly staff The service advisor ,Daniel was great in communicating the status of my vehicle. impressed by the quality of service as well as the friendly staff The service advisor ,Daniel was great in communicating the status of my vehicle. Thanks again More

Diego and Kirby were great to deal with. Keeping me updated and going above and beyond by recommending a warranty job which was taken care of in a timely manor. Thanks for the service an Keeping me updated and going above and beyond by recommending a warranty job which was taken care of in a timely manor. Thanks for the service and honesty. More

From the moment we walked into the dealership the experience was great. Welcomed at the front desk, then by Salwan my salesperson without the pressured feeling you get at some car lots. Amy in financ experience was great. Welcomed at the front desk, then by Salwan my salesperson without the pressured feeling you get at some car lots. Amy in finance was also very sweet, informed and helpful during that process. Feeling good about the purchase of my first electric vehicle. Would definitely recommend Terrace to anyone looking for a good experience More

Really great people. Listened to my needs, provided honest feedback and got me the car I wanted! Everyone was very communicative and very friendly. Listened to my needs, provided honest feedback and got me the car I wanted! Everyone was very communicative and very friendly. More

They were accurate is their quote and able to do the repair quickly, they answered all questions and were very helpful repair quickly, they answered all questions and were very helpful More

I wish I could give them zero. I am their regular customer since 2019, bought my car from their and also getting it serviced on regular intervals from them. Continued to go there e I am their regular customer since 2019, bought my car from their and also getting it serviced on regular intervals from them. Continued to go there even when I moved to woodstock from Burlington.This friday at 1:30pm, I went their for regular car service from woodstock and handed over my Car and keys. As I went their from far, I decided to have a look on their vehicle lot. Salesperson Andrew took my car keys from service for appraising my car value and never return back the keys to service department. At 5:30pm, when they close the dealership I came to know that my car is not serviced. Salesperson showing absolute greed for sales numbers wasted my whole day. They don't value loyalty, they don't value customer time. You are just a sales lead for them. More

Foti was very good at his job. he made me feel very comfortable. I would recommend to others. he made me feel very comfortable. I would recommend to others. More

Terrible terrible service department. No accountability for bad customer service . Don’t return calls for explanations No accountability for bad customer service . Don’t return calls for explanations More

I just bought a 2022 Explorer from them. The salesman Sean and Habib the Manager made an excellent team. They addressed all my issues and concerns. Very happy having bought there. When I The salesman Sean and Habib the Manager made an excellent team. They addressed all my issues and concerns. Very happy having bought there. When I arrived the vehicle was gassed and ready to go. More

Had my Escape in for a service. I was told that rear stabilizing arms needed replacement at $1500, was a safety issue, rubber bushings worn. I took it to another garage that I trust I was told that rear stabilizing arms needed replacement at $1500, was a safety issue, rubber bushings worn. I took it to another garage that I trust, absolutely nothing wrong with it and needed no work whatsoever! Write the the GM of Terrace to ask for an explanation and never got a response. I bought 3 cars here… ah well, that’s the end of that relation. More