Team Honda Powerhouse of Milton

Not Keeping Customer informed Took my bike in about 2 weeks ago. Bike is on the lift..no issue that way. I was off work at 2:00 PM on 06/03/2018. I was informed that my bike would Took my bike in about 2 weeks ago. Bike is on the lift..no issue that way. I was off work at 2:00 PM on 06/03/2018. I was informed that my bike would be ready that evening, and to expect a phone call later on. I live in Cambridge and this place is in Milton. Did I get a phone call to inform me of the progress of my bike..NOPE. Very disappointed this time around. Probably will be back but will let people know of my experience there. It does not take that much to call someone, after you said that you would. Now I am messed up with my ride there. Do they care..apparently Not. More

Unbelievable customer service!!! I have never felt so welcome at any business! Everyone at the Milton Honda went beyond my expectations. Cleigh was very personable and patient with me I have never felt so welcome at any business! Everyone at the Milton Honda went beyond my expectations. Cleigh was very personable and patient with me and very informative and in no way pushy like most people in a sales position. Irfan was very knowledgeable and thorough and really knew his stuff. Not once did I feel rushed or pushed into buying. Because of this, I ended my search there and purchased my first Honda. I genuinely recommend Milton Honda! Cleigh and Irfan are THE BEST!! More

Bad costumer service at parts department you need to train your staff named Ali how to deal with costumers showing off bad attitude. Purchased what i need and left. you need to train your staff named Ali how to deal with costumers showing off bad attitude. Purchased what i need and left. More

Lost our trust Replaced parts that did not need to be done (checked by another dealer); claimed I had told them there were issues with the car which I did not my car Replaced parts that did not need to be done (checked by another dealer); claimed I had told them there were issues with the car which I did not my car was running great just went in for my oil change and brake check service. Luckily I kept all the parts as I was suspicious of the need for the work. When I complained the dealership management said it was needed work despite what a second mechanic was telling them. What was disturbing is this was 4 parts they said needed replacing and other than the one part that was not returned all three that were checked by another mechanic should never have been replaced. After lots of excuses and dismissal of the issues they lost the business of our household which included two Honda vehicles. Yes they can be friendly but my recommendation let them assess the vehicle but don't allow them to do any work until you can confirm it with another mechanic. More

Lack of Customer Service In December, I went in looking to purchase a 2018 Accord. The Salesman came over to assist me. We went back to his office and I had a few questions. In December, I went in looking to purchase a 2018 Accord. The Salesman came over to assist me. We went back to his office and I had a few questions. He was unable to answer, so he took my contact info and told me he would find the answers and get back to me. To date, he has not called me. This is NOT the first issue I have had with this group. I would NEVER purchase a vehicle from the company! More

Quick and Easy Had a great experience buying my first car from Team Honda. Was looking around at a few different options and settled on the Civic. Couldn't be happ Had a great experience buying my first car from Team Honda. Was looking around at a few different options and settled on the Civic. Couldn't be happier with my car and from the treatment from Kayla, Grant and Rodney. Thanks again guys. More

Great service options I was in for service and had put off some items for a few months due to not having a ton of money to spend on my car and Rochelle helped me prioritize I was in for service and had put off some items for a few months due to not having a ton of money to spend on my car and Rochelle helped me prioritize safety items that needed to be done and gave me options for tires that were in different price ranges to get in my budget. This allowed me to fix my brakes as well and now my car is safe and driving better than ever. Great job team Honda and Rochelle More

trust Just got my second car from them ,i thought i m getting a good deal i tread in my old car i have been told that they are giving me very good price of Just got my second car from them ,i thought i m getting a good deal i tread in my old car i have been told that they are giving me very good price of my car , your car tires threads are low and might need a new bumper so they offer me 5 thousand for the car,after a couple of days i found out they listed my old car for 10 thousands,they did nothing on it they might change the rear break which i already told them that need to be change ,now its sold,(as per there web site) i research on my new car which i bought from them it was no either ,i used to take my friends over there because i trust them but not any more ,i just trust the sales person what i got? More

Repeat customer Recently bought a 14 Ram 1500 from Team Honda. It was a very smooth transaction. It was ready when promised, super clean and honestly looked like new. Recently bought a 14 Ram 1500 from Team Honda. It was a very smooth transaction. It was ready when promised, super clean and honestly looked like new. It's the second car I've bought from Manny @ Team Honda. When the time arises, I will definitely be returning for future vehicles. Thank you for the sweet deal! More