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Surrey Mitsubishi
Surrey, BC
60 Reviews
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60 Reviews of Surrey Mitsubishi
May 09, 2025
This dealership has the worst customer service . They don't stand behind warranty. They over charge for service and don't complete all tasks outlined but they do charge you for them. Crystal and the They don't stand behind warranty. They over charge for service and don't complete all tasks outlined but they do charge you for them. Crystal and the service team are rude and treat people like they don't know anything. They try to up sell you products that were just replaced a week before. Saying it's needs to be replaced but when they bring to you. It's totally clean ( it should be you just put it in ) they are not qualified to work on other vehicles and don't trust anything they say . Even their manager is incompetent. Don't deal with Surrey mitzubishi you'll regret it . It so many ways More
by fkelley
Employees Worked With
I also dealt with service. Crystal and her associates.
June 08, 2024
I went there to buy a 2023 mitsubishi they had available, I made the appointment with Farid, I will say he is a great sales man too bad his partnet JT wasnt. I have bought many cars in Canada and it was the I made the appointment with Farid, I will say he is a great sales man too bad his partnet JT wasnt. I have bought many cars in Canada and it was the first time that I was asked to pay 2500 to pull up a credit application and on top of that they charge 1500 for a preparation fee in order to have the car ready..xx. I am a loyal Mitsubishi customer for many years but I guess I will be taking my business else where. More
by Juan Jaramillo
Employees Worked With
JT and Farid
November 22, 2023
DONT DEAL WITH THIS DEALERSHIP "Ray Collett" salesperson. he is a scammer salesperson. ripped me off. bought a vehicle from me on 8 nov and transferred ownership to the dealership's name right away giving me he is a scammer salesperson. ripped me off. bought a vehicle from me on 8 nov and transferred ownership to the dealership's name right away giving me excuses of accounts policies for not making payment right away and later refusing to make payment on monday 20 nov. gave me signed buy-in documents by his manager "NATHAN BRUCE".I am attaching it as proof. (my carfax affected)used it for his customer for 12 days and called me to take it back. They were holding my payment for no reason. I was lied to by the manager on the past weekend that ur cheque is ready but we have two owners who barely come every day I will get it signed by Monday and will drop it to ur home. never got any call from manager Nathan and salesperson Ray Collett said it's not my job upon asking for it. I went to the dealership to ask for help from the general MANAGER "CHARLIE MAN".I asked him respectfully if u had a minute a talk and he replied rudely I don't have time for u.upon trying he said I am not responsible for anything they do.its not my job either. surrey Mitsubishi owners I am sure u don't wanna put ur name down with these workers if u replace them ur sales, and service will be way better & ur dealership reputation will not be compromised.. never ever deal with "Ray Collett". zero after-sale service. top to bottom no one helps. My car depreciated about $4000 and they damaged my car from the rear bumper and no one is responsible.DON'T BUY OR SELL HERE.... More
by Mohit sakhuja
Employees Worked With
Ray collett and Nathan bruce
November 06, 2023
Ray and Nate were awesome to deal with. Bought a 2020 Nissan Qashqai and absolutely love it. Totally recommend Ray as your sales person and Nate in finance!! Bought a 2020 Nissan Qashqai and absolutely love it. Totally recommend Ray as your sales person and Nate in finance!! More
by Coffees Mom
Employees Worked With
Ray and Nate
December 31, 2022
From the first call the service from Howard was totally amazing Howard kept us informed and gave us the best deal Than when we went to pick up the Caravan we met with Carlson and he was amazing as Howa amazing Howard kept us informed and gave us the best deal Than when we went to pick up the Caravan we met with Carlson and he was amazing as Howard Both Howard and Carlsons customer service and being so nice and friendly and welcoming are amazing and we will always recommend both to anyone looking to get a car or van Thank you also Lucy for all your explanations and paperwork Thank you Surrey Mitsubishi More
by Renuka Sharma
Employees Worked With
Howard and Carlson and Lucy
July 10, 2022
I asked for fricking car fax report (using autotrader) and instead of sending me the car fax, I get 3 - 4 emails per day asking "how can I help u", "u didn't reply to my last email, how can I be of servic and instead of sending me the car fax, I get 3 - 4 emails per day asking "how can I help u", "u didn't reply to my last email, how can I be of service to u", bla bla bla. They keep asking for my phone #, but I'm not that stupid. After 9 harassing emails, I had to reply back telling them to STOP and that no way I will EVER deal with this dealership. After 9 emails, I still NEVER got the car fax report I originally asked for. More
by Mike
Employees Worked With
I dont want to name, but there were 2 of them
March 30, 2022
Veer Sandhu was my sales representative. SHe was very professional, informative and helpful making me choose right car for my self... I highly recommend Veer !! SHe was very professional, informative and helpful making me choose right car for my self... I highly recommend Veer !! More
by Jagwinders_sidhu
Employees Worked With
Veer sandhu
January 15, 2022
Ahmet was super helpful in helping me purchase my first ever vehicle as a Chevrolet Camaro. He took me for a test drive for about 10 minutes, and then we negotiated our terms and financing. This is definit ever vehicle as a Chevrolet Camaro. He took me for a test drive for about 10 minutes, and then we negotiated our terms and financing. This is definitely a memorable moment that I will never forget. 10/10 would recommend Ahmet from Surrey Mitsubishi to anyone wanting to purchase a vehicle. I also got the elite plan for a 4 year warranty for my car. Everything is covered and I don’t have to worry about paying extra. More
by Ghini Sy
Employees Worked With
Ahmet and Jessica Ward
December 06, 2021
The service was awesome. The technician Emanuelle (apology, I don't know the correct spelling of his name) was so courteous and prompt that I have to give this shop a five star rating. The shop fixe (apology, I don't know the correct spelling of his name) was so courteous and prompt that I have to give this shop a five star rating. The shop fixed my windshield washer tank leakage as a complimentary service. I am visiting this shop since 2017 when I brought a Mitsubishi outlander from there. The service I experienced there is great. More
by zillurziad
Employees Worked With
Emanuelk
