Surgenor Hyundai

Great experience, personal, professional. I had been to every Hyundai dealer in Ottawa, trying to find a Santa Fe that was within our budget, and a dealer willing to move on price. I had made I had been to every Hyundai dealer in Ottawa, trying to find a Santa Fe that was within our budget, and a dealer willing to move on price. I had made offers on 3 separate vehicles at 3 other dealers only to walkout in frustration tired of the games. I first visited Surgenor Hyundai a month or so before our purchase of a Santa Fe. Tarek Abdelfatah greated me, I told him I was looking for a used AWD Santa Fe. They had some used ones in stock but were over my budget. Tarek took my info, said he'd keep an eye out for any. I left figuring I had just wasted an hour of my time and continued on to other dealers over the next few weeks. Last week I get a call from Tarek saying he has tracked down two Santa Fe's in my price range, with the options I wanted and they were 2015's (which I thought would have been out of my budget range). I made an appointment, Tarek, on his day off, went to get the one I wanted to see from another dealership, bought it to Surgenor's on St Laurent. It was exactly what we had been looking for, right down to the interior/exterior colors. We came to an agreement on the price which ended up being well below our budget. When we picked up our vehicle, he spent time with us going over its features etc, and had activated the satellite radio with a 3 month trial for us. Tarek has also contacted us over the past few days making sure that we are happy with the vehicle and if we had any questions or concerns. Our experience with Surgenor Hyundai has been positive, but it was Tarek that has taken it beyond just being positive, he made it a truly personal experience. Thanks Tarek! More

These guys have the Awesome factor Called from Alberta. Chris gave a me an offer over the phone, that was quick and a great price. Tarek worked wonders to get my outside-the-norm deli Called from Alberta. Chris gave a me an offer over the phone, that was quick and a great price. Tarek worked wonders to get my outside-the-norm delivery all arranged to my schedule and satisfaction, and familiarized me with all my Santa Fe Sport's features when I arrived from the airport to pick it up. Have added a couple accessories and love that they give you 15% off for having bought the vehicle there. More

Elantra gls 2016 We were happy to deal with Tarek to get our brand new elantra gls 2016. We finally got the car we were looking for at the expected price. Client se We were happy to deal with Tarek to get our brand new elantra gls 2016. We finally got the car we were looking for at the expected price. Client service was great! We would recommend it to any of our friends. More

Great buying experience Bought a 2016 Elantra GL. Tarek was very thorough. He was also great at giving space and time to consider all options. The car itself is great. Bought a 2016 Elantra GL. Tarek was very thorough. He was also great at giving space and time to consider all options. The car itself is great. More

Overall Satisfaction I was in no rush to get a new vehicle, but was hoping to update before winter. Tarek was really helpful and showed me exactly what I wanted. When I te I was in no rush to get a new vehicle, but was hoping to update before winter. Tarek was really helpful and showed me exactly what I wanted. When I test-drove the new 2016 Tucson I fell in love right away, there was no doubt that was the upgrade I was looking for. The purchase and trade went as smoothly as possible. As for the dealership it was really clean and well equipped. More

Our new Tuscon - first time Hyundai buyer This review is for those who have yet to purchase or test drive a Hyundai. My wife and I have been Ford owners since 1987 when we received a "hand me This review is for those who have yet to purchase or test drive a Hyundai. My wife and I have been Ford owners since 1987 when we received a "hand me down" Ford Station Wagon from my parents. Since then we have been Ford station wagon owners... until now. I've been to several dealerships in the area where Surgenor Hyundai is located on St Laurent. By far the best reception, service and attention to my requirements for a vehicle came from Tarek, Rene & Sean at the Hyundai location on St Laurent. I was very clear about our needs and Tarek & his team were able to provide more than one option that fulfilled our requirements. It was a pleasant, low stress, no pressure experience. If you are looking for a new vehicle, and service is part of your criteria, give these guys a try. Thank you to Tarek, Rene & Sean for a truly worry free purchase experience. Cheers, j More

Another Happy Customer I wasn't really looking to buy a new car, but Tarek was great! He was able to upgrade what i was driving for less money then I was paying before. Over I wasn't really looking to buy a new car, but Tarek was great! He was able to upgrade what i was driving for less money then I was paying before. Overall, I am very happy with the service I received from him. More

My First Vehicle My experience with Surgenor Hyundai has been extraordinary. In no time at all I found myself driving my first vehicle. Thanks to the warm reception an My experience with Surgenor Hyundai has been extraordinary. In no time at all I found myself driving my first vehicle. Thanks to the warm reception and dedicated care of their Sales Consultant I felt at home and among friends. Their service maintenance staff are very friendly too. It is hard to go anywhere else after knowing such people. More

Excellent Experience! Tarek Abdelfatah went above and beyond to make sure we received a great deal for our car. He made sure that the process was extremely easy smooth! I'm Tarek Abdelfatah went above and beyond to make sure we received a great deal for our car. He made sure that the process was extremely easy smooth! I'm completely satisfied with our new car and with the help that Tarek provided us! More

Great salesman and Excellent service! Tarek is a very good salesman. Because of him I came to buy a car from Hyundai. He had Excellent Customer Service, very patient and also very helpful. Tarek is a very good salesman. Because of him I came to buy a car from Hyundai. He had Excellent Customer Service, very patient and also very helpful. I had a great experience on my first time buying a car while dealing with him. Thank you!!! More