Subaru of Mississauga

Leave the dealership satisfied and with a good feeling WE needed to turn in our 2 family cars and I had initially zeroed in on the Nissan Rogue – however when we compared the Subaru on line it was a bette WE needed to turn in our 2 family cars and I had initially zeroed in on the Nissan Rogue – however when we compared the Subaru on line it was a better car – so we walked into the dealership on Mavis Road, recognized a gentleman that we see in church but did not know and decided to give it a shot and approached him for details on what our option were to either buy or lease. The sales person name is Darryl C J Monisse he was friendly at the same time very professional. Took the time to explain our option and we finally leased a 2016 Subaru Forrester . We then asked Darryl to let us look at preowned car he recommended a Subaru Imprezza that was there on the lot we liked the car and ended buying the 2nd family car. Overall the experience was excellent; the attention to every detail with regard to the paper work was taken care of. Personally I would recommend Darryl with absolutely no reservations I will definitely recommend Darryl to my colleague and friend – All in all you leave the dealership with a good feeling – Thank you Darrly Richard Lobo More

Disappointing Service at Subaru Mississauga DO NOT take your vehicle to this location for servicing. Our Forester has high KMs and needed some repairs. We weren't sure what it was but since the DO NOT take your vehicle to this location for servicing. Our Forester has high KMs and needed some repairs. We weren't sure what it was but since the car did not have compression and was burning oil so we assumed it was gaskets and said this to the service person (Steve Jamrich) we dealt with. In the end they took the engine out, replaced the gaskets and then told us (and included it on the invoice) to put oil in the car every 500 KM. So they replaced what we told them to replace but did not fix anything else or inform us of the seals issue we eventually found out about through an independent mechanic (who did the diagnostic for free). Apparently the gaskets should never be replaced unless the seals are in good condition or replaced at the same time. I called the parts/Service manager and told him we were told to put oil in every 500KM and he said they would never tell a customer to do this and in fact became a bit aggressive on the phone when I said it. I guess they already had my money..no need to be nice to this guy right!? I asked if they would cover the cost of taking the engine out (since they had it once already) and we would cover everything else but it fell on deaf ears. The best analogy I can think of is going to your doctor about a bad knee. Just because I tell him I tore my ACL doesn't mean it is the ACL or nothing else is wrong. he is the doctor and tells me what is wrong and how best to fix it. Subaru was unwilling to accept responsibility at any level. After owning 2 Subaru's it's safe to say we will not be: A) Buying another Subaru ever again B) Taking a vehicle to a dealership for any servicing in the future I have owner other vehicles and despite using a variety of independent mechanics/services have yet to run into a bad one. With Subaru we are 0-2 in that department. More

Thank You Subaru of Mississauga Satisfied and overjoyed are two words that can barely describe how I feel after purchasing my first ever vehicle from Marc Burton at Subaru of Mississ Satisfied and overjoyed are two words that can barely describe how I feel after purchasing my first ever vehicle from Marc Burton at Subaru of Mississauga. Marc is the utmost professional, and was an absolute pleasure to deal with from the moment I first stepped into the dealership. I would recommend Marc to anyone looking to make a smart purchase and buy a Subaru. You will not be disappointed walking into Subaru of Mississauga. This was the right place for me to buy my Subaru because of what they could offer me over almost any other dealership. I'm very happy I did my homework and went to Subaru of Mississauga to buy my first car. As a new grad I am able to get a cash rebate on my used Impreza. Paired with great financing rates for used cars and a beautiful warranty package, and my purchase felt like a no-brainer based on what I was looking for. Even after I had bought the car they called me and offered me more kms on my 4-year warranty for less money. The customer service provided to me made me extremely confident in my purchase. More

Great experience purchasing a pre-owned vehicle Danny was professional and low pressure. I test drove an Impreza Saturday morning and we worked out a deal by noon. The car was certified, licensed Danny was professional and low pressure. I test drove an Impreza Saturday morning and we worked out a deal by noon. The car was certified, licensed, and prepped (undercoated) within 3 business days. A very good experience for my wife and I. More

First time Subaru buyer We have always wanted a Subaru. It was our dream car. Something new, reliable and safe for our family. We did shop around at our car make dealerships We have always wanted a Subaru. It was our dream car. Something new, reliable and safe for our family. We did shop around at our car make dealerships but felt the best after leaving Subaru. Within 5 minutes of being at the dealership we were in a car. There was a real sense of trust. Then we met Darryl who was a new pressure sales man. Between the car, the sales and dealership our experience was great. Only downfall was having to wait 7 weeks for a car but I guess that comes with getting something so popular. More

Our 3rd Subaru This is our third Subaru Vehicle. The presentation was simple and professional. There was no pressure to make decision unlike other places. This was o This is our third Subaru Vehicle. The presentation was simple and professional. There was no pressure to make decision unlike other places. This was one of the reason why we returned to this dealer after the first transaction. The service department is clean and prompt on service!! I would highly recommend Subaru to my friends and particularly to this dealership. More

Wonderful Purchase experience Last weekend we drove away with our new 2016 WRX and the whole experience could not have been more pleasant. Marc Burton & his manager Shawn were w Last weekend we drove away with our new 2016 WRX and the whole experience could not have been more pleasant. Marc Burton & his manager Shawn were wonderful ! Anybody looking for a great car and a great dealership and a proffesioonal sales team should call Subaru Mississauga...And talk to Marc.. Gord & Michelle Fisher... More

Care for the Customer I wanted to take the time to highly recommend my purchase experience at Subaru of Mississauga. I had been a long time Infiniti owner....great car....b I wanted to take the time to highly recommend my purchase experience at Subaru of Mississauga. I had been a long time Infiniti owner....great car....but was looking for something different this time that could provide me with safety when driving in the winter months. I spent a great deal of time testing cars out of various makes. In the end decided on the Subaru Outback top of the line with all the bells and whistles. Love the car....but have to say that there was never any pressure or urgency for me to decide, I was treated with a great deal of respect and patience. I was able to get a very good deal on my purchase and would highly recommend if you are looking for an excellent car and dealership...go here first, you will not be disappointed. More

Great customer service and great sales rep It took us only two visits before we settled on the Outback. We looked at other vehicles but the thing that made the difference was our sales rep Dann It took us only two visits before we settled on the Outback. We looked at other vehicles but the thing that made the difference was our sales rep Danny Li who was very patient while we were making up our mind on which car and model to purchase. Danny made the difference. It was a great dealership to deal with with great people. More