
Subaru of Calgary
Calgary, AB
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874 Reviews of Subaru of Calgary
Bad Customer Service Review listed below here must be written by Terry and Rahat themselves, let me tell you my experience with this dealership especially with Mr. Big Ego Review listed below here must be written by Terry and Rahat themselves, let me tell you my experience with this dealership especially with Mr. Big Ego himself Rahat Chawdhary. I walked into this dealership Subaru of Calgary with the attention of buying slightly used Subaru Outback, entered the front door and looked around for receptionist or someone to get to the right department, walked around for 20 minutes with no attention what so ever from anyone still no sign of any receptionist, finally found one person sitting in his office doing absolutely nothing asked him if someone can help me in the used car department he replied very rudely that no one has time to help me I was very surprised by his answer guess who this person was? used car sales manager Rahat Chawdhry himself, walked right out of this dealership and went to Centaur Subaru their sales staff took care of me right away bought 2014 outback on the spot, had couple of issue with the car but their service department took care of it right away. I would not recommend Subaru of Calgary to anyone. More
Any women avoid this place. As a female I went in to purchase a new vehicle. I was pressurized into signing a sales agreement being told they would not give me any idea of delive As a female I went in to purchase a new vehicle. I was pressurized into signing a sales agreement being told they would not give me any idea of delivery date or vehicle availability without a $500 deposit. Dealing with the sales stuff they intimidated and bullied me into putting pen on paper without pointing out any of the terms (which were hidden on the reverse of the paperwork). These terms were not pointed out or shown or read through or explained. Once it became clear they were not going to be able to meet the delivery date they refused to return deposit stating they could deliver it and it would take me 30 seconds to arrange insurance and collect vehicle. Like I am at their beck and call surely they are meant to provide the service to you not the other way round. They even asked for me to send the agreement to them so they could read it presumely they lost ours then were belligerent over the delivery date stating that's just the way they print it off on the form it was their error not mine. I could go on but I encourage any women to avoid this place. More
Horrible. Rahat is useless. Bought a used car from this dealership. Would never recommend you buy here. You never hear back from them, even when they guarentee you will. Then the Bought a used car from this dealership. Would never recommend you buy here. You never hear back from them, even when they guarentee you will. Then they start doing shady things like avoiding calls, or the manager Rahat intercepts phone calls and tells his employees not to talk to you. When you do finally speak with Rahat in person he is rude, aggressive and a liar. The only good thing I have to say is that the car we bought is nice, but the hassle it took was not worth it. More
Amazing team My husband and I recently bought a pre-owned Impreza from Calgary Subaru and couldn't be happier with our entire experience. Terry and Rahat were extr My husband and I recently bought a pre-owned Impreza from Calgary Subaru and couldn't be happier with our entire experience. Terry and Rahat were extremely knowledgeable and committed to getting us the best car and best deal possible. Terry went out of his way to accommodate us by looking into the logs of incoming cars, finding us a car that fit our wishes and putting that car aside for us at one of the busiest times of the year. Best of all, the whole team was no-nonsense-- they got straight to business, which made the often long and frustrating experience of buying a car, quick and easy. I would definitely recommend going to Subaru Calgary when you're next in the market for a car. More
No Road Blocks Having done a fair bit of research before hand Subaru Calgary recognized that and were ready and able to speed me through the new vehicle process. I n Having done a fair bit of research before hand Subaru Calgary recognized that and were ready and able to speed me through the new vehicle process. I never felt like I was being "sold to" including the financing options and the extra packages. The staff explained every step of the process and answered all my questions reasonably and understandably. Overall for me a pleasant car buying experience. More
Amazing Experience Very friendly people with a smile on their face. Explains plans and cars very well and is able to answer customer questions. Overall a wonderful and e Very friendly people with a smile on their face. Explains plans and cars very well and is able to answer customer questions. Overall a wonderful and exciting experience. More
Professional and personable Great people to deal with. I bought my car used from this dealership, and several months later the vehicle was subject to a recall that required exten Great people to deal with. I bought my car used from this dealership, and several months later the vehicle was subject to a recall that required extensive work. The service staff made a difficult situation easy and pleasant. Overall an excellent experience. More
Proud to be part of the Subaru Calgary family Right from the beginning, Tariq was extremely professional and knowledgeable in helping my wife and I choose the right Subaru vehicle for our needs. Right from the beginning, Tariq was extremely professional and knowledgeable in helping my wife and I choose the right Subaru vehicle for our needs. He was patient and took the time to explain every detail and question I had which made me feel comfortable and confident as a customer. During the process, we also met sales manager, Ken, and he was extremely friendly, professional, and easy to do business with. The one thing that separates this dealership from others I have visited is that they choose to go beyond the sale and focus primarily on the customer(s). My wife and I are extremely happy to buy our first Subaru but more importantly, proud to be part of the Subaru Calgary family now! Big thanks to Tariq, Ken, and Subaru Calgary for an amazing experience! We recommend them to anyone looking for a Subaru. More
Never again I would never go back to this dealership again. The staff is completely disrespectful to first time buyers. They wouldn't give you the time of day and I would never go back to this dealership again. The staff is completely disrespectful to first time buyers. They wouldn't give you the time of day and talk down to you as if you cannot afford this car. Nothing but pushy and disrespectful salesmen. Avoid this guy. I have never met a sales person like this before. More
Beware of deposits Look at their previous reviews. It's the same story. First time buyers? New car? I'd avoid this dealership. Once a deposit is made, communication from Look at their previous reviews. It's the same story. First time buyers? New car? I'd avoid this dealership. Once a deposit is made, communication from Subaru is absolutely terrible. I've been told time and time again that "You will be contacted tomorrow", four days goes by, no response. This only lead to me having to follow up with them. Customer service? I'd say that's quite lacking. This was not from only the salesmen, look a bit higher up and managers will do the same. Their salesmen will ensure you that "you are not our only customer". If you think that's a valid excuse for bad customer service then I'd definitely recommend Subaru Calgary, but if you're looking for any kind of communication, go to Centaur for your next subaru purchase. I've already contacted Mike Bresset, their General Manager. Solution they offered was free oil changes as a "sign of good faith". Deposit is non-refundable, once any kind of signature is obtained they'll quote it over and over. I urge you to see their previous reviews and think twice before you give them any money. I certainly wish I stumbled upon these reviews before going to them. More