Subaru of Calgary

Worst Customer Service I have ever experienced I found the ideal car for my wife here, went in drove it, loved it and were ready to make a deal. We left a deposit and went for lunch. When we return I found the ideal car for my wife here, went in drove it, loved it and were ready to make a deal. We left a deposit and went for lunch. When we returned we had them assess our old car for trade, to which sales person said, "you would have to pay us to take it." and went on to explain how they came to negative valuation. I was not happy with the condescending attitude. We continued with an offer anyway, they rejected and moved there price so little it made it very clear that this dealer has no interest in negotiating. Finance Manager Trina suggested we finance the balance, I'm paying cash I don't need financing, Trina replied, "champagne taste on a beer budget, good luck with that!" and walked off. I have never before been so offended by a sales team. To top off the horrible experience they were unable to return the deposit to our credit card. It took over 2 weeks to get our deposit back, it took many, many phone calls to the dealer to get a check mailed to us. I would warn anyone interested in a Subaru to be cautious with your money at this dealership. More

Great Excellent experience dealing with Jaime Botero and everyone else at Subaru Calgary. Bought a new car very recently and we are very happy so far. Thank Excellent experience dealing with Jaime Botero and everyone else at Subaru Calgary. Bought a new car very recently and we are very happy so far. Thanks! More

Professional and Knowledgeable Excellent experience - dealing with staff who know their product and present it well made our purchasing experience pleasant and easy. We were promp Excellent experience - dealing with staff who know their product and present it well made our purchasing experience pleasant and easy. We were promptly attended to, each request for information was handled immediately. Happy to recommend the dealership, and the staff we dealt with. More

Top notch! Loman was amazing to deal with! As someone who has just started in the automotive industry it was great to see how Loman handled the entire process. F Loman was amazing to deal with! As someone who has just started in the automotive industry it was great to see how Loman handled the entire process. From the initial phone call with him to the delivery of the vehicle he did everything perfectly. If I can treat my customers half as well as Loman treated me ill be happy. Ryan and Trina were also great to deal with in the finance offices. More

Friendly and helpful Nasir, Kevin and Ryan at the Subaru Calgary dealership were very friendly and helpful. They were very patient and knowledgeable with answering all my Nasir, Kevin and Ryan at the Subaru Calgary dealership were very friendly and helpful. They were very patient and knowledgeable with answering all my questions and concerns. More

Professional and Dedicated The Calgary Subaru dealership was by far the most helpful and professional group I encountered during my search for a S.U.V. of different brands. Jami The Calgary Subaru dealership was by far the most helpful and professional group I encountered during my search for a S.U.V. of different brands. Jamie Botero, my sales rep. was absolutely great to deal with. I and my wife were impressed with his manner and most of all , his honesty. If he couldn't answer a question immediately, he said so, and then got the info a.s.a.p. to us. A pleasant change from some of the dealerships we checked out. The rest of the dealership personal we encountered were friendly and helpful. I would give them my business again. More

Immensely accomodating After a long, drawn out search for a vehicle, I finally settled on a Corolla from Subaru Calgary; specifically Loman Edwards. Originally contacting Mr After a long, drawn out search for a vehicle, I finally settled on a Corolla from Subaru Calgary; specifically Loman Edwards. Originally contacting Mr. Edwards from Nova Scotia, we discussed several different vehicles and different financing options for when I arrived in Calgary. After our first meeting, which included a test drive, we negotiated a price to fit my budget and they were obtusely reasonable when it came to an agreement on a price. All of this happened before 10 am and by 3 o'clock that afternoon I drove my ,new to me, car off the lot. I hold Subaru Calgary and their team in the highest regards and if everI was looking for another car in Calgary they would be my first call. More

Incredible An incredibly positive experience of buying a vehicle from start to finish. All staff are friendly and honest. Loman kept me informed with constant An incredibly positive experience of buying a vehicle from start to finish. All staff are friendly and honest. Loman kept me informed with constant updates and was a great to deal with. looking forward to servicing my vehicle at such a respectable business. More