Subaru of Brampton
Brampton, ON
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89 Reviews of Subaru of Brampton
I bought a used 2017 Subaru Outback recently.Pros-1- I bought a used 2017 Subaru Outback recently. Pros- 1- Salesman man was willing to show and book many test drives. 2- Found driver side mirror crac I bought a used 2017 Subaru Outback recently. Pros- 1- Salesman man was willing to show and book many test drives. 2- Found driver side mirror cracked the day I picked the vehicle. Sales manger and the sales man agreed to repair it free of cost. Cons- 1- Also found a chip on the windshield as I reached home after picking the vehicle from the dealership. Called the sales man. He declined to address the issue mentioning as the vehicle passed safety, they can’t do much on this. My concern is, the defect was not mentioned during purchase. The sales man was not honest enough. It was not visible because of the snowy day when I first checked the vehicle. I got the chip filled up/ repaired immediately at my own cost to avoid leading to a crack. 2- This place is too small and it’s possible vehicle gets damages while trying to squeeze in many vehicles in the limited space they have. Always check the vehicle throughly - Doesn’t matter new or used when you get your vehicle from this place. When buying used car, ask the sales person if there are any defects (apart from safety) that you need to be aware of. More
It is not the first time when my wife and I buy cars from Subaru Brampton. We were contacted by Julie Irvin and she didn't give us a chose (joking). We could not resist the deal that she gave us. So my wi Subaru Brampton. We were contacted by Julie Irvin and she didn't give us a chose (joking). We could not resist the deal that she gave us. So my wife updated from Crosstrek Sport package 2019 to Crosstrek Limited 2021, and I updated from Forester 2018 (manual) to Ascent 2021. Julie helped us with the questions that we had, she is well informed about the cars. Very happy with new updates. Highly recommend Julie and Subaru Brampton who wants to feel the difference in their life Thank you Julie and Sheena (from financial) for a pleasant experience. More
Amazing services provided. Bryan from sales and Sheena from F&I were very helpful and patiently addressed all our questions and made sure we are comfortable with the purchase! Way better customer service from F&I were very helpful and patiently addressed all our questions and made sure we are comfortable with the purchase! Way better customer service than any other auto dealer around! 🤩 More
This was our first experience with Subaru and what a difference from the Dodge Brampton dealership! Great selection of cars and such friendly and knowledgeable staff. I highly recommend “Baba” to assist difference from the Dodge Brampton dealership! Great selection of cars and such friendly and knowledgeable staff. I highly recommend “Baba” to assist you as he listens to what your looking for and finds you the perfect car. More
Bought my first car here, an Infiniti G37x Coupe, the whole process was very efficient and I got help with anything an everything that I needed. Thanks Lucas. whole process was very efficient and I got help with anything an everything that I needed. Thanks Lucas. More
Poor sales service. I did some research on Subaru when I saw the advertisement of the new Ascent. I wanted to see the Ascent Premier and so made an appointment for today. Saturday Feb 20th 2021. The ap I saw the advertisement of the new Ascent. I wanted to see the Ascent Premier and so made an appointment for today. Saturday Feb 20th 2021. The appointment was made with Mohammed since he was the responder to my online query. I wanted to test drive the vehicle to get the feel of it’s handling and performance. I was immediately advised that we can only go where he instructed me to go. The drive was short but okay since it’s their rules. When we got back I discussed with him that if I were to opt for this vehicle I would like to lease it. I wanted to ask about addicting a few options but he proceeded to provide me with biweekly payments. I had not made a decision to proceed and politely asked if he could provide us with a printout. He said no. We went to two other dealerships to shop for a vehicle and they both provided us with a printout so we could go home and make an informed decision and choose. He left me and my wife for a moment and then returned and while walking towards us said “ I see that you don’t have your credit out so you are not interested”. We were disappointed with his attitude overall and his final comment. Now after reading the reviews further I changed my mind and am not interested in buying or leasing from this dealer or any other Subaru dealers for that matter. First impressions count and this dealer did not impress me. More
The current service management is very dishonest. Twice now they have not just oversold me on repairs but actually lied to me. The last lie was totally unnecessary and so transparently false that I have c now they have not just oversold me on repairs but actually lied to me. The last lie was totally unnecessary and so transparently false that I have completely lost trust with them. While I like my Subaru vehicle, I will never give any future business to this dealership. More
Just took delivery of my new 2021 Forester.Am very Just took delivery of my new 2021 Forester. Am very pleased indeed with the service from my account manager, Babajide Agunleye, who was very friendl Just took delivery of my new 2021 Forester. Am very pleased indeed with the service from my account manager, Babajide Agunleye, who was very friendly and personable. He helped me work through the trade-in of my prior vehicle, so the process was seamless to me. Babajide's personal touch is much appreciated! Also kudos to Azad, the accounting manager, who patiently worked with me to obtain the coverage most suitable for me. Barbara Pamminger, Brampton More
Just bought a 2016 Subaru Outback with eyesight at Subaru Brampton. The sales agent Baba was awesome, very comfortable to deal with and before we knew it our outback was in our drive way and received amazing Brampton. The sales agent Baba was awesome, very comfortable to deal with and before we knew it our outback was in our drive way and received amazing service, highly recommend. Thank you Baba of Subaru Brampton. More