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Subaru City

Edmonton, AB

4.2
210 Reviews

17708 111 Ave NW

Edmonton, AB

T5S 1P5

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210 Reviews of Subaru City

January 16, 2024

We had a terrible experience trying to buy a used 2022 WRX at Subaru City. We had a verbal hold a vehicle, and the vehicle was apparently sold early the next morning. Bill Lam was great to deal with but More

by michael-yyc
Recommend Dealer
No
Employees Worked With
Bill Lam, Justin Tham, Emil Safronchik
Jan 17, 2024 -

Subaru City responded

Congratulations with your new purchase we appreciate your feed back and our team will be addressed accordingly.

January 16, 2024

I have been taking my vehicle to this dealership for 10 years. My experiences with them have always been very positive. More

by Ontheroadagain2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth, Mary
January 15, 2024

Quick and efficient. Didn't push additional unnecessary work. Very friendly staff and cozy lounge. More

by lisette_l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth
January 15, 2024

They are always professional and courteous. I've had no issues with them and this is the first vehicle I've bought from a dealership If I had to do it again, I'd come back here no question. Ev More

by jessett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Mejia
January 13, 2024

The sales experience was great. The service department is not. Routine service is super expensive. At times service personal are very rude and don’t admit to their mistakes . More

by dnelson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary
January 12, 2024

Bill was nothing short of fantastic! He was patient and more than efficient in getting our inspection done in time for Christmas. He went the extra mile with literally everything. We are More

by Cliff Krahn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Lang
January 12, 2024

Excellent service and communication during the process! Clear explanations and opportunities to review the inspection recommendations with my service advisor, who also followed up the next day to ensure ev More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Hupka
January 11, 2024

By far the best experienced I’ve had at a dealership. Very welcoming and I did not feel pressured to buy a vehicle. My sales person was out front with me regarding the wait time for the specific vehicle More

by Carolina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Donauer , Wilson Chan
January 10, 2024

The men that work there are very kind and helpful. Nice wait while getting an oil change. More

by mandydunlop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth hupka
January 06, 2024

I had a remarkable car-buying experience at Subaru City, thanks to the exceptional customer service provided by Danny, Philip, and Susie. Their assistance was truly outstanding, and I highly recommend them. More

by Ricky Shum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny , Philip, Susie , Wilson Chan
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