Strickland's Stratford Toyota

Shocking Wonderfulness! Every time I visit here to get servicing done or just to browse the latest models on site, I become more impressed. They take me to work, pick me up, Every time I visit here to get servicing done or just to browse the latest models on site, I become more impressed. They take me to work, pick me up, wash my vehicle, treat me with respect and that goes for EVERYONE at this dealership. Since my last visit I had to return and get my Tacoma detailed. Something came up regarding a prior visit where I was facing an unexpected charge for an unexpected issue. Long story short --- Guy told me, "I have good news for you Lyle, there is NO charge". Shocking Wonderfulness from a classy organization. Thanks again Folks. More

thanks for squeezing me in Service is very good and the service reps listen to your needs, comfortable waiting area everyone is very frendly, and managed to get some of that win Service is very good and the service reps listen to your needs, comfortable waiting area everyone is very frendly, and managed to get some of that winter dirt off More

Thank you Nick and Stricklands. I sent an online inquiry to Stricklands regarding a used vehicle I was interested in that they had on their lot. I was pleased to have quickly receive I sent an online inquiry to Stricklands regarding a used vehicle I was interested in that they had on their lot. I was pleased to have quickly received a call from Nick Morrison who I explained to that I was looking to purchase a used vehicle soon. He answered inquiries about the vehicles I was interested in and we set up a meeting time to come out and test drive some models. I couldn't come at the set time and had to come earlier in the day but Nick was good enough to make time to help me find what I was after. I test drove a few cars and Nick was good to answer any questions I had about the different models. I never once felt pressured or uncomfortable as he was very personable and down to earth - very easy guy to deal with. After comparing some models I finally made a decision and drove off the lot in a nice new-to-me Jetta. Thanks to everyone at Stricklands for making the whole process smooth and enjoyable. More

Fantastic Customer Service I recently took my 2014 Corolla in for an oil change, regular maintenance and to take off my snow tires. I dealt with Guy who is always courteous and I recently took my 2014 Corolla in for an oil change, regular maintenance and to take off my snow tires. I dealt with Guy who is always courteous and professional. I never have any worries and know that I can trust Guy with all of my service needs. Thank you! More

Bend over backwards These guys are excellent! Managed to find and finance a vehicle without any pressure! They make you feel like one of them and after choosing the car, These guys are excellent! Managed to find and finance a vehicle without any pressure! They make you feel like one of them and after choosing the car, still had a bunch of discount surprises! 10/10 More

fantastic customer service I recently took my 2015 Corolla to Stratford Toyota for a scheduled oil change. As always I was very impressed with the courteous and timely service. I recently took my 2015 Corolla to Stratford Toyota for a scheduled oil change. As always I was very impressed with the courteous and timely service. The waiting area is comfortable for those who choose to wait while their vehicle is being serviced. More

Zero transperancy I'm still at a loss as to why I could only have the carproof documents AFTER I buy the car. I need this information WHILE I'm shopping around for cars I'm still at a loss as to why I could only have the carproof documents AFTER I buy the car. I need this information WHILE I'm shopping around for cars. Carproof is useless to me once I buy the car from you. Showing me the carproof for 30 seconds and asking for it back doesn't give me any confidence in the fact that you're disclosing everything. Plus, the sales person couldn't even explain some terminology on there. Here's a tip for you Strickland: give the customers a copy of the Carproof BEFORE they buy a car and don't use a patronizing tone with the customers. It might just bring in a sale. More

love it. I am over the top happy with my shopping/buying experience at Strickland's. Damien was extremely helpful and guided me to a car that suited me and my I am over the top happy with my shopping/buying experience at Strickland's. Damien was extremely helpful and guided me to a car that suited me and my budget. I could not have asked for anything more. I would not hesitate to recommend him to my family and friends. Thank you. More

Waste of time I have been shopping for a usedtruck for 8 months and saw one online at Stricklands. Nick Roth responded to my email fairly quickly and sent me some p I have been shopping for a usedtruck for 8 months and saw one online at Stricklands. Nick Roth responded to my email fairly quickly and sent me some pictures and answered some questions. Specifically I asked if there was any rust on the vehicle. He responded with 'just on the tailgate and a little on the rear wheel wells'. So I made the 2.5 hour drive out with a friend. THE TRUCK WAS COMPLETELY RUSTED OUT!!! It was basically scrap! The tailgate was rotten. The wheel wells had holes through them. And the rockers had holes so big I could fit my foot in them. They still wanted $5500! Then Nick tried to get me to spend more money and asked me to buy a newer truck! I was so upset with the complete disregard for my time and hard earned money! Don't listen to the lies they tell you. Buyer beware. More

These guys ensure you're 100% satisfied I came from Hamilton to Strickland's Stratford lot to look at their selection of newer model Mazda 3's as they had both lower prices and a larger sel I came from Hamilton to Strickland's Stratford lot to look at their selection of newer model Mazda 3's as they had both lower prices and a larger selection than any of the dealers closer to me. Damion was my salesperson and always made sure I was satisfied with my purchase. Mike and Darryl also helped me out in keeping me satisfied with my vehicle. The longer trip was definitely worth it and I would recommend Strickland's to anyone willing to make the drive out there. More