I brought my 2014 Jeep in on Monday for service and was sooo fortunate to get Jessica as my service advisor. Not only did she manage my service appointment with professionalism and expertise but she was tremendously kind and even funny. As it turned out I had to go back a second time this week once the ordered part was in and again Jessica was amazing. While I did notice a coworker (Tannis) tried to stick her nose in unnecessarily, Jessica remained professional. Going forward I will do everything I can to get to deal with Jessica. She should be the benchmark used for customer service behaviour.