Straightline Kia

I recently traded in my 2016 Kia Cadenza for a 2023 Kia K5 EX at Kia Straightline . Dealership made the sale process very stress free. They took care of all details regarding obtaining new registration. Th K5 EX at Kia Straightline . Dealership made the sale process very stress free. They took care of all details regarding obtaining new registration. This was my second vehicle I have purchased from this dealership. I dealt with Cesar and Jenise regarding the purchase, trade in and warranty packages and they were both very professional and knowledgeable and a pleasure to deal with. More

Danny Deng was great right from the start! The process was great and we really felt like we were treated fairly with negotiations and are the proud owners of a previously loved 2020 Kia Sorent The process was great and we really felt like we were treated fairly with negotiations and are the proud owners of a previously loved 2020 Kia Sorento Black Line! Darren Beagle was also excellent during the financing & closing process. Post sale there were a few adjustments required which Chris Randal and Ved Sharma were happy to help with. I also have to add that Joel March was great to chat with at the Parts counter while the final touch ups were taking place. All things considered this was an excellent experience! Thanks Straightline Kia! More

Cesar from straight line Kia has went above and beyond to get me out of a bad situation I was put in from a prior dealership. Cesar takes the time to listen to his customers wants / needs , and works extreme get me out of a bad situation I was put in from a prior dealership. Cesar takes the time to listen to his customers wants / needs , and works extremely hard and fast for his customers. He has proven himself reliable , trustworthy and over all a selfless person. I would definitely recommend Cesar to anyone looking for a stress free and fast experience in purchasing a new vehicle. More

What an amazing experience. Recently bought a used Ford Edge from the dealership. Worked with Hernan and he was so helpful help me He was very reliable , we didn’t have to p Recently bought a used Ford Edge from the dealership. Worked with Hernan and he was so helpful help me He was very reliable , we didn’t have to pay any extra , I really recommended him and Straightline More

They were really hardworking and dedicated to customers and I really appreciate them for their great services and I really appreciate them for their great services More

Great service. Car came way faster than expected. Couldn't have asked for a better team to help me out. Hernan and Darren made the whole thing easy and seamless. Wi Car came way faster than expected. Couldn't have asked for a better team to help me out. Hernan and Darren made the whole thing easy and seamless. Will definitely recommend them! More

Jane and Darren are very nice and providing an excellent service ! Thank you for you dedication :) service ! Thank you for you dedication :) More

Danny has great customer service. He is accomodating and easy to deal with. He is knowledgeable about his products and answered most of our questions. I would highly recommend him. He is accomodating and easy to deal with. He is knowledgeable about his products and answered most of our questions. I would highly recommend him. More

I recently purchased a vehicle from Straightline Kia and unfortunately, my experience has not been satisfactory. Upon closer inspection, I noticed several physical imperfections on the vehicle that were not unfortunately, my experience has not been satisfactory. Upon closer inspection, I noticed several physical imperfections on the vehicle that were not disclosed during the sales process. Firstly, there was a noticeable bulge on the rear tire, which is concerning as it could potentially affect the safety and performance of the vehicle. Additionally, the rubber on the windshield was not properly flushed during the windshield replacement, resulting in an uneven and unprofessional appearance. Furthermore, there were deep scratches and rust on the rear door, which were not disclosed or addressed prior to the purchase. This is unacceptable as it indicates a lack of attention to detail and proper maintenance by the dealership. Another issue I encountered was that the engine was not cleaned, which is surprising considering it should have been part of the standard preparation process for a vehicle being sold. This lack of attention to cleanliness is disappointing and reflects poorly on the dealership's commitment to quality. While I appreciate that Blair, the sales manager, tried to resolve the issues, the overall experience with Straight line Kia has not been satisfactory. The dealership failed to properly disclose and address these physical imperfections on the vehicle, resulting in a disappointing purchase experience. Even after I brought these to their attention, specially the rust on the door, it was still not properly fixed. While I know that this is a used vehicle, they should have informed me prior to purchase. I never had a chance to inspect this as it was all covered with dirt when I had to do the drive test. In conclusion, I am disappointed with my experience at Straight line Kia. The presence of a bulge on the tire, improperly flushed windshield rubber, noticeable scratches and rust on the rear door, and an engine that was not cleaned are all issues that should have been addressed prior to the sale. I hope that Straight line Kia takes these concerns seriously and takes appropriate measures to improve their attention to detail and customer service in the future. But, Still thankful to Blair for trying to fix this issue with his own ability. More

Danny was very easy to deal with, made the process very simple and got me the exact car I wanted. simple and got me the exact car I wanted. More