I was in recently to speak with Ed, the service manager, about a concern that I had with my 2017 Cruze, that may have potentially posed a health concern.
I had Ed sit in my car while I showed him the issue.No sooner than I had the words out of my mouth, Ed told me he knew exactly what it was and said "I will take care of this for you. Just book it in and we will get it done".
That was amazing, since, even though my Cruze is a 2017, it has over 102k on it. That made no difference to Ed.
I booked it in, had the work done and when I picked it up, I immediately noticed that the issue was not only corrected, but they had washed and detailed it as well!! Whaaaaaat??
Needless to say, I am incredibly impressed with this service and am most happy to recommend Steve Scherer's dealership for great service!