Steele Ford Lincoln

Sales staff were friendly and knowledgeable about the vehicle I purchased. Were able to give me all information I required and walked me through the process every step of the way. I thoroughly enjoyed my vehicle I purchased. Were able to give me all information I required and walked me through the process every step of the way. I thoroughly enjoyed my experience with them and everything was made easy. OH, LOVE MY FORD!! More

The service leading up to getting my truck was great. The service from the used sales manager after getting my truck was non-existent. The truck was delivered not clean, and it was agreed upon with the u The service from the used sales manager after getting my truck was non-existent. The truck was delivered not clean, and it was agreed upon with the used car sales manager that my detailing bill would be covered once I brought the truck home. I had to re-safety the truck in Ontario and ended up needing a new water pump and pulleys which ended up costing me $2,000. I took it for an oil change a couple weeks after purchase just to ensure it there was fresh oil in it and upon Thunder Bay Fords inspection the cabin air filter was completely plugged with leaves and dirt which leads me to believe no one from Steele checked that before selling this truck. After months of trying to get reimbursement for my detail and trying to recover some of the costs for the repairs, the service is non-existent and they keep giving me the run around that they have sent or are sending a cheque to cover the detail. Still to this day have not had a response from the used car sales manager regarding the status or confirmation of the address of the cheque he sent out over a month ago. Still waiting for my cheque in the mail. More

On Sept. 25, 2024, we picked up our new Ford Escape, from our salesperson George Smith. This was not our first purchase , in fact we have purchased many vehic 25, 2024, we picked up our new Ford Escape, from our salesperson George Smith. This was not our first purchase , in fact we have purchased many vehicles from this dealership over the years. It is a comfort to know that a car dealership can be more than just a place to buy a vehicle. George Smith, not only sold us a vehicle, but displayed once again, that he looks out for us as a customer. That mission is contagious with all the Employees we have interacted with at this dealership, over many, many, years. We are treated as valued customers, and we appreciate that. This is why we are loyal customers. Keep it up. "GREAT JOB" More

I enjoyed my experience at this dealership. There were options on site and it’s in a central location. There were options on site and it’s in a central location. More

Fantastic service, everyone was so polite and friendly. They went out of their way to help me choose my new vehicle. They went out of their way to help me choose my new vehicle. More

Excellent experience with Mike, Adhad, Darrell and Dan. Our first of many more sales to come. Our first of many more sales to come. More

Very friendly and helpful. Explained all aspects of vehicle very professionally and understandable. Highly recommend. Explained all aspects of vehicle very professionally and understandable. Highly recommend. More

We had an amazing experience dealing with Darren and George. Highly recommend either of those gentlemen. George. Highly recommend either of those gentlemen. More

Fantastic customer service. Everyone was very helpful especially Brett Dywer who helped me through the process. Everyone was very helpful especially Brett Dywer who helped me through the process. More

Awesome service go over all paper work to detail also a good tour of the car your buying good tour of the car your buying More