Steele Ford Lincoln

Great experience. Everyone was extremely friendly and knowledgeable, which made the whole process very enjoyable. Thanks Barry. Everyone was extremely friendly and knowledgeable, which made the whole process very enjoyable. Thanks Barry. More

The sales Team was amazing, they made my purchase pain free, thanks to Wayne and everyone at Steel, for helping me choose my first Ford product ever free, thanks to Wayne and everyone at Steel, for helping me choose my first Ford product ever More

First of all, I want to say that the sales team members I dealt with are top-notch, presented themselves professionally and represented the dealership well. My review is written with the intention of making dealt with are top-notch, presented themselves professionally and represented the dealership well. My review is written with the intention of making you aware of how I have fallen through the cracks of the system. I’m very pleased with my new F-150 PowerBoost, even though it took almost 8 months after ordered to arrive. Ford kept me in the dark as to when the truck was built, ready or shipped. When prompted Benjie and Barry did what they could to see what the vehicle status was. I realize that the chip shortage was the root cause of the delay, but feel that Ford as a company could be doing a much better job of notifying their clients of what is going on. In addition, I’m hopeful that my future service experience will be much better than the first one. The Steele Ford service department scheduled a recall appointment for an advisory I received in the mail. I drove 50 minutes to arrive for this at 8:30 am on a Monday morning. Then I’m told that they don’t even have the part for the repair that they scheduled. After a brief apology, I set out for home feeling less than valued as a customer. The latest issue I’ve been made aware of is that the financing contract wasn’t handled properly. My $500 deposit wasn’t applied into the deal and there was also a sizeable amount coming back to me in regards to the lien payout on my trade. Happy to be having an error in my favour, I applaud the honesty of the dealership in refunding it to me now, but question why it wasn’t done properly when the deal was completed. Actually, I’d like to have a breakdown of the deal and what has happened here. More

George Smith and the team at Steele ford got me into just the truck I was looking for. A great experience all around. the truck I was looking for. A great experience all around. More

Fantastic service - helped me understand all my options, was available at all times to answer questions, and helped me to feel confident in a big decision. Couldn’t have asked for more. was available at all times to answer questions, and helped me to feel confident in a big decision. Couldn’t have asked for more. More

I love this dealership, everyone is friendly and helpful. Excellent customer service. I purchased my Ecosport from Steve Christie, he was very courteous, knowledgeable, and made the transition very fast and Excellent customer service. I purchased my Ecosport from Steve Christie, he was very courteous, knowledgeable, and made the transition very fast and easy. Thank you Steele Ford More