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St. Catharines Nissan
St. Catharines, ON
1,757 Reviews
St. Catharines Nissan has changed ownership as of June 1st, 2018. We are located in the heart of the Niagara Region on Scott and Lake Street in St. Catharines, Ontario. We are committed to providing the highest levels of customer service through our knowledge of the automotive industry and the vehicles we sell and service. We will work hard to earn your business to become a customer of ours for life. We want to show you the difference our dealership provides through Trust, Transparency and a Professional approach. Come see us today and feel the difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,757 reviews
December 31, 2013
Rob Reilly was quick to approach us on this cold day to see how he could help and was friendly to us. He worked hard to get us the car that we were looking for at the price we are comfortable with. Melin see how he could help and was friendly to us. He worked hard to get us the car that we were looking for at the price we are comfortable with. Melinda Ridgers was patient with us in explaining the financial side of the purchase and went out of her way to have the car ready for us as soon as possible when she learned how we urgently needed a car. Both of them were courteous and answered all of our questions. Thanks Rob and Melinda for a wonderful car buying experience today! Great job, Collins Nissan! More
by avicr
Employees Worked With
Rob Reilly
December 30, 2013
This is our second vehicle purchased through Collins Nissan. We are not local but we make the drive because of the genuine, friendly service. I would like to thank Paul, Derek and Fred for making our ex Nissan. We are not local but we make the drive because of the genuine, friendly service. I would like to thank Paul, Derek and Fred for making our experienence as pleasant as always. We purchased a '14 Nissan Rogue, and we love it! We just returned from a trip to Florida and the fuel efficency was truly unbelievable. Thanks for the wonderful experience. More
by Robyn87
December 13, 2013
Brought Versa in for oil change and tire rotation, everybody was super friendly , were offered shuttle which was nice and car was finished sooner than we expected. everybody was super friendly , were offered shuttle which was nice and car was finished sooner than we expected. More
by prettyhatemachine78
December 11, 2013
Shane greeted us upon our arrival at the dealership. He was very pleasant and professional; and above all else, he was not pushy. He listened to our needs and concerns and addressed them accordingly. He wa was very pleasant and professional; and above all else, he was not pushy. He listened to our needs and concerns and addressed them accordingly. He was very pleasant and playful with our daughter who joined us on this adventure and made us all feel welcome. He was very well versed regarding the vehicles we were asking about and knowledgeable throughout our dealings. The nicest thing about Shane is that he is not your "typical cocky salesman", he truly tries to fit your needs and make the experience about the customer, not the sale. I would gladly deal with Shane again in purchasing another vehicle and would easily recommend him to anyone. Fred Fuoco was the sales manager we dealt with. He too was very pleasant to deal with. He had a nice sense of humour and was also very knowledgeable about the products. He was very fair to deal with regarding negotiations. Derek Schiavone is also very nice to deal with. He explained all the extras about the vehicle and if we had a question for which he wasn't able to give an answer, he went to the appropriate sources to get the info. These three gentlemen made purchasing a new vehicle quite painless. Thank-you! More
by nissanbuyer123
December 11, 2013
Both Fred and Derek made good on a fair price at a punctual delivery of our new vehicle.Both exemplified a professional attitude and a humourous disposition to make us comfortable with our new purchas punctual delivery of our new vehicle.Both exemplified a professional attitude and a humourous disposition to make us comfortable with our new purchase. Congratulations. You make Nissan and your customers proud. More
by vpgeddi56
December 09, 2013
it was very overwhelming for me to finally decide on purchasing a new car. after reading a local flyer I headed to Nissan to see the versa notes. as I walked into the dealership I was greeted right aw purchasing a new car. after reading a local flyer I headed to Nissan to see the versa notes. as I walked into the dealership I was greeted right away and was amazed at how friendly the service was, yet I was still skeptical on the purchase. of course I worried about the financing and then I was sent to Melinda, she helped me feel so at ease and guided me through every option that was offered to me at a price I could afford. when leaving her office I felt totally confident on my purchase and so thankful to her for understanding my fears and her patience with me was impressive! thank you Melinda, and thank you Nissan, I just love my versa note sv! More
by gwennyseymour
December 05, 2013
Melinda and Bill are great. They did everthing to get me a loan and car in my price range. Without their Help I would not have a car. I would like to thank them for all their hard work. a loan and car in my price range. Without their Help I would not have a car. I would like to thank them for all their hard work. More
by tammygrant
Employees Worked With
Bill
December 05, 2013
Derek gave amazing customer Service and is very respectable, i appriciate everything that he did for me to make the deal work. The other guy, the person who sold me the Vehicle who was a region respectable, i appriciate everything that he did for me to make the deal work. The other guy, the person who sold me the Vehicle who was a regional trainer was very pushy and seemed to hide alot of information, he lied to me about the amount of money he was giving me for my trade in. When the vehicle was delivered to me in Oakville the paperowkr showed that he had lied to me. After several conversations trying to get him to explain the trade in value with me he was all over the map acting like he was trying to hide something and in fact that was true. I am Very happy with my vehicle and it was everything that i expected and wanted, Everything was great with Derek i am just upset about the $2810 that the sales guy lied to me about. Thanks More
by mseguin127
December 04, 2013
I have been a Nissan owner since 1989 and presently have three of their vehicles in my garage. I have only had one problem with a Nissan vehicle in all this time and the manufacturer took care of the proble three of their vehicles in my garage. I have only had one problem with a Nissan vehicle in all this time and the manufacturer took care of the problem. My experince with the present dealership has always been positive. They have been friendly and courteous throughout. Their staff always shuttled me to work and picked me up. Their maintenance department is very efficient and always cleans the car before returning it to me. They also have assisted in disposing of my marine oil as I winterise my own boats. This has been a great help. I have dealt with Fred Fuoco in the past. He has always been very helpful and the present purchase experience was great. No pressure. I told him what I wanted and he did everything he could to put the deal together. Derek Schiavone took care of the purchase details. Smooth as silk. Thanks to both Fred and Derek. I have recommended this product and this dealership to others in the past and would do so again. More
by Jacobt
December 04, 2013
Impeccable all around service. From walking in the door to driving my car off the the lot. The attention to details was outstanding. I had the enjoy of working with Melinda and Chris, who are wonderful and to driving my car off the the lot. The attention to details was outstanding. I had the enjoy of working with Melinda and Chris, who are wonderful and vibrant people. NISSAN is very lucky to have them as part of the team. Thank you for a great experience. More
by tcarver22
Employees Worked With
