St. Catharines Nissan

The folks at Collins Nissan were helpful in every way. From the minute Robin Evans greeted us outside and showed us the vehicle we were interested in, to discussing finances with Melinda, it was a stress From the minute Robin Evans greeted us outside and showed us the vehicle we were interested in, to discussing finances with Melinda, it was a stress free and pleasant experience, especially after being given an even better deal by the dealership manager who's name I'm sorry I don't remember. No hassles and we liked that. Six days later, here we are with our brand new car, and we love it. Richard & Sandie More

We were uncertain for about a month what type of vehicle to purchase. In that month We had looked at landrovers and bmws even contemplated on looking for the vehicle that we sold to find that model again to purchase. In that month We had looked at landrovers and bmws even contemplated on looking for the vehicle that we sold to find that model again and just buy another one(h3) We then came across Collins Nissan .Friendly Customer service is hard to find now a days, whether over the phone or in person. From the moment we walked in we were treated by far the best. Rob from sales was exceptional to deal with. We ended up purchasing our murano that same day pretty much on the spot. The people we dealt with Rob, Fred and Derek were exceptional .....Our murano was due for our first oil change. Wow what a Seamless experience and fantastic communication with Lisa, most importantly our vehicle will always now be serviced there based on our overall experience:) More

I was referred to Collins Nissan from an online source as I have had some credit issues in the past. I was a bit skeptical when I first went in as I didn't think I would be able to get a car or a loan. After I have had some credit issues in the past. I was a bit skeptical when I first went in as I didn't think I would be able to get a car or a loan. After some brief time with Derek he mentioned he would be able to help me get approved on a car and would assist me in rebuilding my credit. After a few days of waiting, he called me with the good news and got me into my new car right away. I would like to thank Derek and the Collins Nissan team for helping me get an auto loan. I deff would reccomend anyone to this dealership even if you have some credit issues as they were able to help me. More

The team at Collins Nissan in St. Catharines is a great one. From Rob the sales consultant to Derek who managed the finance options for us, they both provided excellent customer service. Rob gave us all one. From Rob the sales consultant to Derek who managed the finance options for us, they both provided excellent customer service. Rob gave us all details and showed the various features in all the models we looked at... he helped us decide what would be the best option for us, price-wise and feature-wise! Derek followed up closely on all our concerns with financing. Thank you Collins Nissan! More

I just purchased a Nissan Quest minivan from Collins Nissan in St. Catharines, and I'm very happy with their service. They were very friendly, very helpful, very understandable the entire process until Nissan in St. Catharines, and I'm very happy with their service. They were very friendly, very helpful, very understandable the entire process until we were happy with the deal that we made. The van was delivered in immaculate condition. I personally will go back to there again in the future to purchase vehicle from them and my kids will do the same. I strongly recommend my friends and family to go there and purchase vehicles from them. They really take care of you. Thanks to everyone. More

Overall customer service at Collins Nissan is Overall customer service at Collins Nissan is exceptionally impressive! From start to finish, our SUV buying experience at Collins Nissan w Overall customer service at Collins Nissan is exceptionally impressive! From start to finish, our SUV buying experience at Collins Nissan was a most pleasant event However, what started our new car-search was neither a pre-planned event nor a much desired event. Just two days after Christmas,in Toronto, my husband and I had a frighteningly bizarre car accident.Our MDX Acura SUV with only 88,000 Km was totalled,a complete write-off! Two weeks later,back in the Peninsula, numbed and disappointed, we reluctantly visited a few car dealerships.At home ,we launched into researching car Consumer Reports. Grudgingly,we began the journey to purchase a replacement vehicle which we certainly had NOT planned for any time soon.Despite financial loss and a lingering physical injury,we are incredibly grateful that there was no loss of life. Therefore we are thankful to all the employees of the Collins Nissan Family for their helpfulness and positive approach in our reluctant journey to buy another vehicle,let alone a brand new one. From our initial greeting by receptionist,Amanda , to Robin and Chris; then, Fred and Geoff and finally,Melinda---- our sincerest appreciation to all of you for shepherding us to a successful outcome,a 2014 Pathfinder. ROBIN EVANS ,Sales Consultant, first welcomed my husband during his initial,solo visit. Thanks to your professional, warm welcome , Robin, your patience and genuine demeanour moved both my husband and I to return later that same day.While Robin had finished his day shift by the time we came back, it was CHRIS VAN WIECHEN who continued our initial exploration to find a good-rated and suitable SUV. We commend Chris for his authentic, no-pressure approach. Chris Van Wiechen strived to fully answer our multi-faceted questions with an earnest, problem-solving approach.Thanks Chris for assisting us with the Pathfinder technology, our enjoyable test drives and even the "colour choice dilemma". FRED FUOCO ,Sales Manager, was a welcolmed participant during and following all sales negotiations.Fred is unique : direct and frank, client-oriented and sincerely attentive to our situation. Thanks Fred for being consistently helpful while devoid of any of the classic undesireable strategies of a " pushy salespersona ". We appreciate your genuine self! General Manager, GEOFF MAC VINNIE , was at once graciously welcoming with a palpable , infectious level of energy and leadership style. Geoff was friendly yet, when necessary, was task-oriented to address the bottom line in our final sale arrangement.Thanks Geoff for steering us to the 2014 model from the 2013 demo.( after all, it wasn't red!) All in all, Geoff's involvement affirmed for us that Collins Nissan employees not only aim to be a cohesive team but in fact are a team that strives to meet the clients' satisfaction,regardless of organizational position. Nissan is fortunate to have such an effective team ! The Collins Team would not be complete without Business Manager , MELINDA RIDGERS . Together, Melinda helped my husband and I finalize the mountain of paperwork . This was done with Melinda's efficient ease,experience and a wecolmed sense of humour.Melinda was straightforward while presenting a vast array of options,choices and best practices.She is accommodating,knowledgeable and ever personable. Melinda was a pleasure to work with.Thanks Melinda for facilitating our vehicle's final "touches" far sooner than expected ! Following the paperwork, we came full circle back to our first contact,ROBIN EVANS . At the front door,we were greeted once again by Robin who now held the keys to our newly purchased SUV. With his signature warm smile and hand shake,he wished us well but not before inviting us to call him soon to schedule a follow-up session to go over any further how-to questions about the operation of the vehicle. We appreciate that he recognized that we need a bit of time to become familiar with our new Pathfinder (aka Ruby)...especially the Navigation System! So, we are now busy reading the humongous manual! As I drove away from the dealership, I felt a welcolmed sense of contentment .My husband and I are now the proud owners of a new 2014 Red Pathfinder, via the Collins Nissan Family who all worked so hard to give us : CUSTOMER SERVICE, QUALITY of WORK , in a pleasant atmosphere of FRIENDLINESS. Bravo to everyone! We now look forward tp future regularly scheduled maintenance appointments with a service department that is classed by many fans as Second to None... . "Nulli Secundus" ! Regards, Franca and Arthur More

Excellent team of Sales Reps that are extremely friendly & helpful. Collins Nissan is a place that actually wants you to drive away happy in a stress free vehicle with a smile. Derek did his absolute best t & helpful. Collins Nissan is a place that actually wants you to drive away happy in a stress free vehicle with a smile. Derek did his absolute best to get my the best car/rate he could and his Associate Rob was very knowledgeable in explaining certain features/functions of my new car. (I still think it was Jason Bourne) :) Hats off to Geoff (General Manager) for welcoming me into the Collins NIssan family. If you want to buy a new/used car and get treated honestly, visit Collins Nissan and let the great team they have there help you out. I know I will return. Very happy with the car I got and look forward to future business. More

I am so impressed by how these guys do business. Melinda Ridgers made the entire sale process a breeze. She was incredibly accommodating and straightforward, and I appreciate that.??I showed up and was warm Ridgers made the entire sale process a breeze. She was incredibly accommodating and straightforward, and I appreciate that.??I showed up and was warmly greeted by Rob Reilly. He was incredibly nice and helpful and was very knowledgeable about the car models and different trim levels and options. Before going to the lot I did plenty of research on Nissan cars for over a month.They did not have the exact car trim model that I was looking for on their lot because this car model is very new It was released only couple weeks ago by Nissan however they managed to locate and get me the exact car with the colour that i wanted within a very short period of time, I am really impressed, these guys are professional.I also got a very competitive price, and they also gave me winter mats for free, very thoughtful of them. I couldn't be happier with the experience. Thank you Collins Nissan! More

Very professional and friendly staff, a great pleasure to do business with. Would most certainly recommend family and friends to the same great service I've received at Collins, Thanks all :) do business with. Would most certainly recommend family and friends to the same great service I've received at Collins, Thanks all :) More