St. Catharines Nissan

Great experience - you have a lifelong customer! I am so pleased with the experience I had at Collins Nissan this past weekend. Derek was SO helpful - especially with my challenging financing situati I am so pleased with the experience I had at Collins Nissan this past weekend. Derek was SO helpful - especially with my challenging financing situation. I was set up with a great vehicle and I could not be more pleased. Derek was very patient with my questions and made sure I was 100% comfortable at all times with everything. I had dealt with a larger dealership in St.Catharines and not only were my attempts to communicate ignored but very important details about the financing were not made transparent to me. My overall experience at Collins was fantastic and Derek really sped up the process for me since I did not have a vehicle. That kind of commitment is not easy to find. I am so pleased - Thanks Collins Nissan and Derek - I appreciate all the kindness, patience and honesty I was met with. I never felt pressured or uncomfortable. I have and will continue to recommended Collins to several friends and colleagues and share my great experience! More

Sales Manager is horrible Went in to learn more about the Rogue and figure out the price of one and what terms and options they have. Made it perfectly clear we were not buyin Went in to learn more about the Rogue and figure out the price of one and what terms and options they have. Made it perfectly clear we were not buying today but deciding within the next few days and needed to check out insurance on the new vehicle. My wife and I are in our late 20's and insurance can be a huge difference depending on vehicle. The salesman "Bill Hamilton" was friendly and understanding and had setup an appointment with us for Monday afternoon so we could talk with our insurance. Sales manager came in and asked us what was stopping us. Told us to call our insurance right there when we knew they were closed on Saturday and "educated" us that people should know everything when they go looking for a car and be ready to buy on the spot. He left with Bill for a bit and Bill came back and we advised that we were going to leave and think about it and talk with insurance but would be back on Monday with a decision. The sales manager came back in and got ruder and basically told us to be more prepared. We decided to stop being verbally abused and left. Bought a better car for less from another company later on. All because of one arrogant and rude sales manager. Will never be back! Oh, the sales manager or so he introduced himself was "Steve Piro". More

Fantastic People Fred was great to deal with. He made purchasing our new Rogue a smooth and painless process. This is the sixth vehicle our family has purchased from C Fred was great to deal with. He made purchasing our new Rogue a smooth and painless process. This is the sixth vehicle our family has purchased from Collins Nissan and the experience keeps getting better.Having dealt with other dealerships in the area these are great people to do business with. More

Awesome Experience , professional staff I have came across a lot of dealerships, but once I stopped by Collins Nissan, I noticed the huge difference , so friendly, professional people, and t I have came across a lot of dealerships, but once I stopped by Collins Nissan, I noticed the huge difference , so friendly, professional people, and they will never leave you unsatisfied. I went there for trading in my vehicle, I met Steve Piro and Christopher Van, they are both awesome and on top of that I got the best price for my vehicle, It was really a nice experience and I highly recommend it for everyone who wants to buy or trade in a vehicle. More

A Father/Son Vacation Saver! I was vacationing with my Son. We crossed the border at Buffalo, NY at 2:30pm, when I noticed a humming coming from the front end. I stopped into th I was vacationing with my Son. We crossed the border at Buffalo, NY at 2:30pm, when I noticed a humming coming from the front end. I stopped into the Nissan dealership at Niagara Falls, ON and after confirming that the bearing needed replacing, they refused to fix it and referred me to the nearest Canadian Tire. They too refused to replace the bearing, which left us with no alternative but to limp the vehicle to Toronto and abandon the rest of our vacation plans. As a last resort, I googled the next nearest Nissan Dealership and, as luck would have it, came across Collins. Despite it being 4:00pm on a Friday, the Receptionist assured me that they would not leave me stranded and took full charge of the situation by confirming that the part(s) were available and finding a mechanic to do the job. From the moment we pulled up to the service entrance, to some final words of wisdom from the Mechanic, the experience could not have been better. Due to my 30 year Military Career, I have resided in several Canada cities and never before have I been so impressed with a dealership - Thanks Collins! More

Recommended Experience Chris, and the entire team (including finance and management) at Collins Nissan did a terrific job. The team took the extra time needed to make us fe Chris, and the entire team (including finance and management) at Collins Nissan did a terrific job. The team took the extra time needed to make us feel comfortable in terms of budget and car functionality. They will be first on our list when looking for our next new car. More

Bought a 2014 Versa Note SV I am thrilled and proud to be an owner of a new vehicle! Chris was very professional and understood exactly what I was looking for and gave me the opt I am thrilled and proud to be an owner of a new vehicle! Chris was very professional and understood exactly what I was looking for and gave me the option of looking at 2 vehicles in the show room. He was able to come up with numbers that would fit within my budget for my monthly car payment. He showed me around the show room, introduced me to the staff of all departments and then I met with Rob for the financing part. Rob is incredibly professional, respectful and has the best customer service I have ever seen in anyone. His smile, charisma and knowledge are phenomenal and he made me feel comfortable explaining details on insurances, He made the magic happen and was able to respect my budget. I met with Fred who showed me everything about my car and how it works as well as making sure my 17 yr old daughter knew as well. He even showed her the service dept in the event she would have to bring the car in for an oil change or other. Before driving away, Rob came over and wished my daughter and I the best of luck and congratulated me. I gave him a great big hug and thanked him for everything he, Chris and Fred did to satisfy my needs. Fred welcomed my daughter and I to the family at Collins Nissan and that's exactly how I felt. I wouldn't hesitate in recommending family or friends to this dealership. Keep up the great work! More

Bought From Them In May, Back For Another Deal In June! After buying a Pathfinder in May, I returned to buy a Juke. The dealership was its usual courteous self and found the vehicle of our choice (1 of only After buying a Pathfinder in May, I returned to buy a Juke. The dealership was its usual courteous self and found the vehicle of our choice (1 of only 2 in Canada) in Vancouver. 2.5 weeks later, we are collecting the Juke tomorrow. Great service and friendly motivated staff. More

Very Impressed! We recently purchased a 2015 Nissan Micra and were lucky enough to deal with Derek. The dealership is great and Derek's level of customer service wou We recently purchased a 2015 Nissan Micra and were lucky enough to deal with Derek. The dealership is great and Derek's level of customer service would be extremely hard to beat! Thank you! More

Pathfinder Purchase We went to Collins Nissan to trade in two vehicles and purchase a new Pathfinder. We initially worked with Bill who eventually brought Fred and Steve We went to Collins Nissan to trade in two vehicles and purchase a new Pathfinder. We initially worked with Bill who eventually brought Fred and Steve to work on the deal. We reached an agreement and selected a specific Pathfinder to purchase. They were able to track down the exact vehicle we wanted in our first colour choice and have it at the dealership for pick up within 5 days. We worked with Rob on all the financial arrangements and he was very thorough and knowledgeable. Although it's hard to know for sure, we feel we got a reasonable deal price-wise and are very pleased with the vehicle so far. The customer service was terrific and everyone made us feel very welcome and like very important customers. This is my third Nissan from Collins Nissan. My husband was a die hard domestic vehicle guy and it took a lot of convincing to get him to look at a Nissan. He was pleasantly surprised and very happy with the whole experience. More