St. Albert Honda

THEY CANCEL DISCOUNT SERVICE CARDS IF YOU TURN DOWN ANY OF THEIR "RECOMMENDED" SERVICE UPCHARGES This dealership had honored an oil change card - that we negotiated when the vehicle was purchased - for OF THEIR "RECOMMENDED" SERVICE UPCHARGES This dealership had honored an oil change card - that we negotiated when the vehicle was purchased - for years, up until this year's oil change. It is their 'policy' to no longer honor the card if you turn down ANY recommended service. In this case, they recommended that the coolant be flushed and brake fluid change, which we declined as I had recently bled the brakes and done a complete coolant flush myself. This would suggest that their mechanics aren't actually checking the fluid qualities, they just see in their records that they have not done that service and proceed to no longer honor their word about discounted service. When informed that the fluids in question had in fact been changed they still insisted that they will no longer honor the card if we turn down their unnecessary maintenance. We will no longer be brining the vehicle there for any service, nor any other Go Auto dealer. This is not the first time we have encountered hostile policies and unfriendly staff at their dealer network. They should honor an oil change card requiring an extra $400+ worth of service charges that are not required. More

Excelente Services, Valentine customer service exceeded our expectations. Highly recommended. Looking forward to our next purchase. our expectations. Highly recommended. Looking forward to our next purchase. More

Excellent service! Great costumer service! I will definitely recommend going forward to anyone I know. Great costumer service! I will definitely recommend going forward to anyone I know. More

Excellent customer service. ..... the sales people will go above and beyond to find your dream car .... ..... the sales people will go above and beyond to find your dream car .... More

Geez, contacted them about seeing a used car they have on their website - couldn't even get past the, " ....paying cash or financing?" question! Never even got a chance to actually see the car even. Shis their website - couldn't even get past the, " ....paying cash or financing?" question! Never even got a chance to actually see the car even. Shish...what ever happened to the concept of helping a customer get what they want/need, realising profits follow good service? More

My experience was amazing, very friendly and knowledgeable staff. Gave me a great price on my trade in and got me into the vehicle I wanted. knowledgeable staff. Gave me a great price on my trade in and got me into the vehicle I wanted. More

Will never recommend, fake and false deals selling , putting extra prices on cheap deals and selling , and making money, extra 12000 dollar on used vehicle even putting extra prices on cheap deals and selling , and making money, extra 12000 dollar on used vehicle even More

Had a great experience buying my first vehicle at this place. Will recommend to friends and family! place. Will recommend to friends and family! More

I really appreciate Sid as a salesman. He treated me with respect and went all out to make me feel welcome and respected. I am so happy that I went and purchased my new to me crv from St a He treated me with respect and went all out to make me feel welcome and respected. I am so happy that I went and purchased my new to me crv from St albert. I feel like I got a fair price for my trade in, and the purchase of my new to me crv. I will be happy to bring my crv back for service at St. Albert honda. This dealership is the best place in my opinion to buy a new or used Honda. More

I was having trouble picking between what new honda vehicle I should go with. Valentin asked questions regarding which vehicle would more suit my needs. he was patient and made sure all my concerns and vehicle I should go with. Valentin asked questions regarding which vehicle would more suit my needs. he was patient and made sure all my concerns and questions were addressed. ended up going with a civic! thanks again valentine! More