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Southview Acura

Edmonton, AB

3.9
301 Reviews

9820 34 Ave NW

Edmonton, AB

T6E 6L1

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Showing 301 reviews

April 24, 2018

Rude and double standard staff I ask them to check what kind of sound is coming from front of my car , the girl on the front desk advised me to book an appointment and leave your ca More

by Adeebaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fab Perri, Courtenay May
Apr 30, 2018 -

Southview Acura responded

Hello Adeebaz, I'm very sorry to hear that you had a less than great experience. I would like to say that Southview Acura takes all of our reviews seriously and we are currently working on new processes that will ensure everyone fully understands the scope of work needed and the corresponding costs that go along them. We wish you well in the future.

April 20, 2018

Good exoerience The team at Southview acted professionally and were attentive to my needs in respect to a new vehicle purchase! I would consider buying with them in More

by Mdxhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Chalmers, Rodrigo Silva, Sunny Chavda
Apr 23, 2018 -

Southview Acura responded

Thank you so much for the review Mdxhappy! We are glad your experience was positive and we look forward to the opportunity to help you again in the future!

April 17, 2018

Easiest Experience I never expected buying a car to be so easy but Southview Acura took away all of my doubts and made it completely painless, I would definitely recomme More

by krista welfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radu Stoica, Alyssa Lugano, Summer Elkadri
Apr 18, 2018 -

Southview Acura responded

Thank you Krista for the very kind words! Your review was a wonderful start to the day, we look forward to seeing you again in the future! Congratulations on your purchase!

April 16, 2018

Very good salesman/Di Di was great. Friendly and knowledgeable. Rdx was not ready on pickup date but I would still recommend south view Acura because of caring staff More

by Rako
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Mejia, Chelsea Chalmers, Rodrigo Silva, Di Hou
Apr 17, 2018 -

Southview Acura responded

Hi Rako! It's unfortunate that we were unable to have your vehicle ready for your pick up date but we are pleased to hear that we took good care of you while you were here. We really appreciate your review!

April 15, 2018

Great experience I was helped out by Brook when I came in to buy a car. She was very helpful and helped me get into my new car. It was an easy and fun experience. I wi More

by Lisa Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brook Gerard
Apr 17, 2018 -

Southview Acura responded

Thank you so much for the review Lisa Jane! We are so glad to know you had a wonderful experience. We look forward to helping you with all your future servicing!

April 11, 2018

Great Service! Summer is amazing in Finance and great personality, I would recommend For anyone looking for finance to see Summer, Summer is dedicated employee, SOUT More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brook Gerard, Summer Elkadri
April 11, 2018

Awesome Experience Brook helped me get into a new vehicle. Very happy with my experience and I will continue to go to this dealership in future for service and sales. More

by Sarge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brook Gerard
April 04, 2018

South view is Great Dealt with Emma who worked with me for over a month and a half. Professional yet aggressive that made us decide on closing our second Acura SUV in 2 y More

by Frustrated with Erickson Nissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Abboud, Emma Ma, Summer Elkadri
Apr 05, 2018 -

Southview Acura responded

Thank you so much for the review! We are so pleased that you had a positive experience. Congratulations on your purchase!

March 31, 2018

Service Manager I found overall good except Service Manager as she doesn't know what is service and how to deal with very simple problems e.g. replacing battery. More

by Qais
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fab Perri
March 30, 2018

Pushy sales manager influenced our decision to buy a Lexus! My wife and I had one of the worst experiences here. We initially talked to the sales person who was very professional and knowledgeable. But when the More

by motor vehicle buyer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Philip Young
Apr 06, 2018 -

Southview Acura responded

We are very sorry to hear that you had a less than excellent sales experience. We would like you to know that we take all customer concerns seriously. We really appreciate the feedback. Thank you.

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