Southview Acura

We had no experience with Acura prior to stopping into Southview Acura, and although I didn't end up purchasing an Acura (just not the right vehicle for our family), I still wanted to write a review on th Southview Acura, and although I didn't end up purchasing an Acura (just not the right vehicle for our family), I still wanted to write a review on this dealership. Darby Oulette was our Sales Associate and she was knowledgeable, friendly and is probably the most communicative Sales Associate we've had with regards to follow ups, questions, etc. We have been to 8 dealerships in the past month, so do not take my review lightly. She was a pleasure to work with. The sales manager at Acura, Rami Jamal, was also amazing and the only sales manager to ever reach out to us to follow up on our experience. Despite the terrible market for car sales right now, both Rami and Darby went out of their way to ensure we were able to see the type of vehicle we would be interested in ordering, even though it wasn't available for sale. The dealership is clean, and the drive in service bay is such a nice feature. I may not have purchased here today but I will be keeping them as an option for future purchases. If you're looking to buy here, I wouldn't hesitant, and would work with Darby to ensure you have a trustworthy, experienced associate with a good sense of humor too! More

Gray was excellent he gets down to bussiness gets you approved no matter what. i felt right at home and he touch base with us every step of the way. gary has many years of experience knows what it takes approved no matter what. i felt right at home and he touch base with us every step of the way. gary has many years of experience knows what it takes to get the job done. if your looking to perches a new vehicle go see Gary he will hook you up. More

If you want a perfect customer experience, go to Accura Southview, and look for Jordan Wade. From the moment I reached out with a brief inquiry, Jordan was very responsive and kind. He understands our need Southview, and look for Jordan Wade. From the moment I reached out with a brief inquiry, Jordan was very responsive and kind. He understands our needs. We are in a very difficult situation and our old vehicle was very impossible to trade in, but Jordan makes it all happen. I don't how he did it, but all I can say is we are grateful. Mr. Rami Jamal and Jordan worked hard to make our payment fit our budget and gave us a very good deal on our brand new Acura TLX 2021 with Technology Package. Thank you sir Rami! Mr. Sam Gill did an outstanding job on the finance side. He is a very cool guy :) Very smooth transaction. Jonathan Moroni and Paden Jackson are the sweethearts of this dealership. Thank you Jonathan for showing me the car and what it can do. And Thank you Paden Jackson for the very smooth and pleasant turnover and walk-through. Paden is very thorough and he pays attention to details. We walked out happy and appreciate the great customer service. More

Prashana in the Parts Department is always quick to get back to me and very professional. He is also extremely knowledgeable and motivated to help out however he can. back to me and very professional. He is also extremely knowledgeable and motivated to help out however he can. More

Prashana is very accomodating and very knowledgeable and easy to deal with. I sent him a parts quotation and within minutes he responded right away. easy to deal with. I sent him a parts quotation and within minutes he responded right away. More

We purchased a new 2022 MDX on July 8th, 2021. It was a great to be able to work with Ali Mahdi who was polite, friendly, knowledgeable and easy to deal with. He took a lot of time to show us all the fea great to be able to work with Ali Mahdi who was polite, friendly, knowledgeable and easy to deal with. He took a lot of time to show us all the features of the vehicle. He answered all our questions without pressuring us in any way. All in all it was a pleasurable buying experience. J&D P. More

Still waiting for service manager to call it's been 5 business days now .charged us for something we never authorized. Car was bought 4 months ago business days now .charged us for something we never authorized. Car was bought 4 months ago More