
Southview Acura
Edmonton, AB
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Worst place to bring your Acura for repairs! !. They had my car since February and I picked the car up in the end of June!!.. nothing was fixed on it nor did they have any real answers on what wa !. They had my car since February and I picked the car up in the end of June!!.. nothing was fixed on it nor did they have any real answers on what was causing the electrical problems.. only suggested to throw money at it to see if it could possibly fix the problems!…and still charged me $450 to diagnose it! Annd they lost my key fob!!!!…on top of all the inability to fix my car, when I went to pay and pick up the vehicle and got it home the car was in disarray.. everything in my glove box was on my passenger seat!!.. my $950 LV sunglasses where gone and all the change out of my cup holder was gone!!…when I called the next morning to talk to the service manager Ryan McDonald, he basically tried to say my car had to been broken into at my place.. then tried to say it could have been the tow truck company..then was saying to prove that my sunglasses were in the car and why do you have lots of change in your car anyways!! after that he told me we are done here! and they where not going to reimburse me for anything and hung up!! PS..I left my key fob in the cup holder when I dropped it off in February!!.. so either they have a lot of break ins on their lot!! Or they have employees that steal stuff from their customers!! .. whatever you do don’t bring your car for repairs here!! More
Friendly and helpful a salesman, Matt. When I picked up my car, he was going through all the details with me patiently. I would highly recommend him . When I picked up my car, he was going through all the details with me patiently. I would highly recommend him . More
Excellent customer service. Nick C was the salesman that we had the pleasure of meeting. He made us feel very welcomed. He was very knowledgeable and helpful with the purchas Nick C was the salesman that we had the pleasure of meeting. He made us feel very welcomed. He was very knowledgeable and helpful with the purchase of our new vehicle. I would recommend anyone looking for a new vehicle or even a pre-owned vehicle to give Nick C a call. Also Logan was very helpful and answered all the questions we had. We are very happy we choose your dealership to purchase our 2022 Subaru Outback Wilderness. Thank you for your great customer service! More
Im only giving 3 stars because the service i used to get here was exceptional. I bought my RDX from another dealership and got better checkups on it at southview, but lately when i request for a loaner or t here was exceptional. I bought my RDX from another dealership and got better checkups on it at southview, but lately when i request for a loaner or to see if my parts are even in yet, its like excuse after excuse. Im sorry but all are gone for 3 weeks to a month. Is it a loaner or being joyriding. If this i how a luxury dealership is going to be, then im not going to endorse this place anymore. More
Excellent customer service. Samantha, Reed, Jordan and Sam were great to work with. Samantha kept us informed every step of the way. We were so pleased with home delivery. They Samantha, Reed, Jordan and Sam were great to work with. Samantha kept us informed every step of the way. We were so pleased with home delivery. They’re an awesome dealership with beautiful vehicles! Couldn’t be happier with our MDX! More
Just picked up my new vehicle today! My salesman Adnan made the experience great. He was super knowledgeable and patient. I would highly recommend him! My salesman Adnan made the experience great. He was super knowledgeable and patient. I would highly recommend him! More
Great service- I dealt with Reed and Logan primarily, and they were both awesome. I haven’t picked up my car yet, but I’m assuming it will be in excellent shape as they advertised it. Best dealership exper they were both awesome. I haven’t picked up my car yet, but I’m assuming it will be in excellent shape as they advertised it. Best dealership experience you could ever ask for! More
I bought my Acura TLX spec 2019 this week as my lease agreement was ending. I am really happy with my car and I love it. I misunderstood a part of the contract as I saw ADMIN fees and knowing it is ill agreement was ending. I am really happy with my car and I love it. I misunderstood a part of the contract as I saw ADMIN fees and knowing it is illegal according to the law to add fees (that aren't included in the advertise), I complaint about it. Those were actually legal fees as they were related to my financing from my bank. One of the Manager, Jeff, called me back and explained everything to me. He was very professional and kind. On the top of that, because I am a loyal customer (it is my 3rd Acura), he sent me a check to pay those fees and wish me Merry Christmas. Which was awesome. More
Southview Acura supplied me with winter wheels and tire package. Shawn was excellent and answered all of my questions. After initial discussion he was able to beat price of a local tire shop. package. Shawn was excellent and answered all of my questions. After initial discussion he was able to beat price of a local tire shop. More