
Southtown Hyundai
Edmonton, AB
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679 Reviews of Southtown Hyundai
The financial process was less stressful as feared The process of financing a brand new vehicle was made less stressful as was anticipated.Haneef made this possible by his expierence and professional m The process of financing a brand new vehicle was made less stressful as was anticipated.Haneef made this possible by his expierence and professional manner. He answered all questions that he was asked. He was pleasant ,polite and courteous. Haneef made the whole process realativly simple and actually bearable. Usually, this is the worst, most threatening part of purchasing a new vehicle. I thank him for his assistance More
Surprisingly Pleasant Exprience. Paul Mackenzie was polite, pleasant and truly listened to what I wanted and needed.He was not aggressive or overly pushy which is very common in this Paul Mackenzie was polite, pleasant and truly listened to what I wanted and needed.He was not aggressive or overly pushy which is very common in this profession. He responded to all my phone calls in a timely fashion. He answered all my questions and displayed an excellent knowledge of all the different vehicles and helped me choose the one best to meet my needs. What I truly appreciated was that I felt heard, respected and valued as a customer. The very best of all was his honesty , which I truly appreciated. Thank you. More
Great 👍 😉 Jack was absolutely amazing, he answered all our questions. Wasn’t pushy at all. He greeted me with a great smile and handshake. He offered coffee, wa Jack was absolutely amazing, he answered all our questions. Wasn’t pushy at all. He greeted me with a great smile and handshake. He offered coffee, water or tea. We had 8 week old twins and 2 year old toddler asleep in the car, and Jack was patient with me going back and forward to the car to communicate with my husband. We ended up purchasing a new 2018 SantaFe! More
Quick and Painless! Our first stop in the search of a new SUV also turned out to be our last due in large part to the excellent service we received from Mark. Mark was he Our first stop in the search of a new SUV also turned out to be our last due in large part to the excellent service we received from Mark. Mark was helpful, knowledgeable and friendly in going over the features of the vehicle we were interested in buying. His attention to detail, even the seemingly insignificant ones like demonstrating how the trunk of the SUV could more effectively fit my dog's crate, is outstanding. Mark went above and beyond in ensuring our experience with Southtown Hyundai was a very positive one and we ended up buying the vehicle that same day :) A shoutout to Derek who dropped off the vehicle to us and went over the features of the SUV again to ensure I was well equipped and felt comfortable driving it right away. Haneef, the Finance Manager, was also very helpful, friendly and courteous in making the overall experience a good one. More
Amazing! Mark helped me upgrade my vehicle and opened options up for me! Of course Mark proved the risks and benefits of each vehicle and helped me to get the Mark helped me upgrade my vehicle and opened options up for me! Of course Mark proved the risks and benefits of each vehicle and helped me to get the vehicle that i am comfortable with! Mark was super patience and did every bit to get what i want. More
super Had a great Visit, both Iksan and Tarah , great service, not pushy. listened to what I wanted and went from there, easy and fun, thanks . I have alwa Had a great Visit, both Iksan and Tarah , great service, not pushy. listened to what I wanted and went from there, easy and fun, thanks . I have always been a dodge Fan, but Iksan make it easy and showed the benefits. Tarah was patient and always smiling, very much appreciated. More
Rude employees + Unethical Practices We were at South Town Hyundai and interested in purchasing a new vehicle. We saw the vehicle advertised on the website $28 622 + GST. The sales r We were at South Town Hyundai and interested in purchasing a new vehicle. We saw the vehicle advertised on the website $28 622 + GST. The sales representative brought forth a price of $32 445.25 + GST, $3823.25 more than the advertised price. This took us by surprise as it was not expected and we felt that we had been misled by the post on the website. Part of this price difference was because of a $1299 Winter Package, $625.25 AMVIC fee, and $1899 3M Gold fee. These items weren't mentioned online and are all things we are not interested in and therefore feel we should not have to pay for them. This practice is also prohibited based on the AMVIC All In Pricing requirements, which effectively states that the only fee that can be added to an advertised price for a vehicle is GST (unless the buyer is interested in additional options). Moreover, the dealer's website itself indicates that " Prices for the provinces of Ontario, Alberta and British Columbia include dealer-installed accessories, optional equipment physically attached to the vehicle, transportation charges and any applicable administration fees, but do not include taxes, insurance or licensing fees." When we brought up that this practice is not permissible per AMVIC and a violation of the consumer protection act, they were extremely rude and disrespectful and they practically kicked us out of the store. We did end up filing a complaint against the unethical practices of this dealership and its attempt to take advantage of potential customers. More
Southtown hyundai Is really a worst nightmare One of the sales person dont even know what type of car is he selling, they just want people to buy to them but after all the deal and money process t One of the sales person dont even know what type of car is he selling, they just want people to buy to them but after all the deal and money process they will leave you alone and if you want them to help you they will even give big amount than the right amount 💁🏻??? More
Inquiry on trading my vehicle Mark and Justin were very helpful, motivated and try their best effort to find you a vehicle that fits your budget you like. Looks to me there are bu Mark and Justin were very helpful, motivated and try their best effort to find you a vehicle that fits your budget you like. Looks to me there are bunch of inventory to choose from and they are so flexible to cope your need. I was impressed on the valet services that they suggest to deliver the car I want from Edmonton to Calgary at my door. I regret that I find another better deal subsequently in Calgary but appreciate the assistance given to me by Southtown Hyundai as they show care for their customers. My comment is purely based on email exchange over internet and have never physically visited the showroom nor interact face to face with a salesperson. More
Shining star! Sarah was an absolute pleasure to communicate it with. Her smile and energy are contagious! I would give her 6 stars if I could. Employee of the year Sarah was an absolute pleasure to communicate it with. Her smile and energy are contagious! I would give her 6 stars if I could. Employee of the year! More