Southtown Hyundai

Thanks Vladimir! If you are looking to buy a car from this dealership, be sure to ask for Vladimir Radzivil. Car dealerships have all chosen to do business in a way t If you are looking to buy a car from this dealership, be sure to ask for Vladimir Radzivil. Car dealerships have all chosen to do business in a way that is expeditious and beneficial to them and therefore at the expense of the customer. So, finding a salesperson like Vladimir who has integrity and ethics is very important. He is a very knowledgeable salesperson whose knowledge extends to understanding that management’s prescribed tactics and pressure are quite often a deterrent rather than a tool. He, like all successful and effective people, works with you to provide you with a solution to your wants and needs rather than merely trying to sell you something or anything. I wish I had met Vladimir at the beginning of my car search; it would have been a much more pleasant experience if I had. More

Audi and Southtown Audi is a genuinely nice guy, you just need to tell him what you want and he listens. The dealership is pretty great too, including the service depart Audi is a genuinely nice guy, you just need to tell him what you want and he listens. The dealership is pretty great too, including the service department! More

The customer is always wrong I cannot emphasize to you Sean how incredibly disappointed I am in the lack of consideration of my time. The impression I am getting is not a good one I cannot emphasize to you Sean how incredibly disappointed I am in the lack of consideration of my time. The impression I am getting is not a good one of Southtown. I've been dealing with 7 or more different people all with the intention of convincing me I'm getting the best deal possible. I'm looking at the big picture...the future if I need support when I need it. What I've experienced is an organization that isn't prepared to help me because of a lack of personnel and/or planning ahead. The customer waiting and waiting is given time to reflect on the commitment of all the players. I'm simply not comfortable going ahead with a company whose lack of communication, telling me I'm making a mountain out of a mole hill, and not taking no for an answer is an indication of future dealings. More

Poor Customer Service-not acceptable-March 5/2019 Had sent two emails to advise daughter wanted to view vehicle and make sure it was ready-acknowledged as read. Daughter texted to confirm as she had t Had sent two emails to advise daughter wanted to view vehicle and make sure it was ready-acknowledged as read. Daughter texted to confirm as she had to drive in from out of town. Also left message on phone. Arrived at dealership on time and as planned. Could not find vehicle, could not find salesman -.was not responding to intercom message. Daughter waited for 45 minutes. No one else came to help or show any interest. Dealership did not appear to be busy. She talked to receptionist who was rude and showed no interest in helping. Daughter left in disgust and went to another GoAato dealership which was not much better. I complained to HO via text message about service on THREE DIFFERENT TIMES-yet to receive any response from their Head Office. What a way to treat an existing customer whose family and business has dealt with GoAuto for many years. Finally purchased a nice vehicle at a non-GoAuto Dealership-Northgate GM who treated us well and will be getting ALL of our future dealership. More

Great Service! We just bought our first new Hyundai Santa Fe XL and we are very happy with our purchase thanks to our AMAZING salesman, Brent Haley! He was extremely We just bought our first new Hyundai Santa Fe XL and we are very happy with our purchase thanks to our AMAZING salesman, Brent Haley! He was extremely easy to work with, friendly, knowledgeable and professional. He LISTENED!! and went above and behond for us and got us exactly what we wanted. This was not our first car purcahsed but by far the best experience we had. Thanks Brent!! More