Southtown Hyundai

Great salesperson! We probably would not be driving a new vehicle right now if it wasn't for Jack Ly. He made the car-buying experience a great one! He asked really grea We probably would not be driving a new vehicle right now if it wasn't for Jack Ly. He made the car-buying experience a great one! He asked really great questions to figure out our needs, was upfront about pricing and most importantly not pushy! Our decision wasn't one that was made in one visit as we did our homework first. On our second visit we did have another salesperson help us as Jack was unavailable, which wasn't as positive as an experience. In the end it was Jack's professionalism and Hyundai's warranty that got the sale. We are so happy with our purchase and thrilled to have had such an exceptional sales experience. I would highly recommend seeing Jack if you are in the market for a new vehicle! More

very helpfull Hey was very helpful in getting me into a another car when I found out the one I wanted was sold. They did whatever had to be done to get into this ca Hey was very helpful in getting me into a another car when I found out the one I wanted was sold. They did whatever had to be done to get into this car and I'm very great full. Looking forward to a great journey ahead More

Happy owner Dealership was buzzing with activity when I arrived but I was greeted immediately and invited to wait in reception as Paul MacKenzie was finishing up Dealership was buzzing with activity when I arrived but I was greeted immediately and invited to wait in reception as Paul MacKenzie was finishing up with another customer. Paul was gracious and listened to my wants in a used vehicle, explaining the goAuto program to me. He understood my budget restraints and was able to secure me a deal that I was satisfied with on the vehicle I had selected. I was able to complete the buying process in one day, thanks to the work of Vladimir Radzivil in finance. The only drawback was the lengthy process in finance. The car was ready and waiting for me when I returned with my registration. More

Great help Paul was very easy to deal with and answered all questions I had. Even after purchasing my new car he was checking up to make sure I didnt have any is Paul was very easy to deal with and answered all questions I had. Even after purchasing my new car he was checking up to make sure I didnt have any issues. More

Paul is the man! Purchased a Lexus from Paul from Vancouver. He went over the top for ya and even drove the car down for us. He’s a great salesperson and this won’t Purchased a Lexus from Paul from Vancouver. He went over the top for ya and even drove the car down for us. He’s a great salesperson and this won’t be our last purchase from him. Shout out to Vlad as well. Thanks for everything! More

Exceptional Customer Service!!! If you want genuine customer service with no pressure, go to Southtown Hyundai. Derek (Sales): His professionalism, knowledge and most importantly If you want genuine customer service with no pressure, go to Southtown Hyundai. Derek (Sales): His professionalism, knowledge and most importantly his patience makes him the best salesman I’ve ever dealt with. Along with Derek, the other salesman are just as friendly and happy to help. Chasity (Service): I’ve always leave with peace of mind after dealing with Chasity. All in all the service team is great! Haneef (Finance): His honest service with knowledge of the necessities made signing a walk in the park. Jonathan (GM): Jon has always treated me with respect and shown me nothing but honesty. I highly recommend Southtown Hyundai and will be going there first the next time I need a vehicle. More

100% satisfaction is the ONLY answer!! We came in the first visit looking for a used but good vehicle. We have 3 kids who are VERY active and we are on the go 24/7. Me, having a Durango in We came in the first visit looking for a used but good vehicle. We have 3 kids who are VERY active and we are on the go 24/7. Me, having a Durango in the past, wasn't wanting to settle for anything else. I WANTED A DURANGO! BUT....sadly the 1st time we went in wasn't successful because of an issue on our end. SO, we weren't able to do anything until we fixed what needed to be done. So after we did that...we went back. Even more desperate than the first time. At first it was looking like a Hyundai Santa Fe was what we were going to have to settle for. But Paul knowing what I really wanted knew that we weren't going to be happy unless we had a Durango. At one point we were going to throw the towel in and just say screw it and stick to what we originally went there to trade in but Paul and Peggy and Jonathan weren't having any of it! So eventually, after searching for us and not stopping until one was found and going OVER AND BEYOND in the finance department as well (and I mean working around the clock for us)........ I can't even begin to express or find the correct words for the term bending over backwards for your customers! The service that we received from those three and the dedication that they put in to the end result ........all I can say is we left VERY satisfied customers! I still can't get this grin off my face! I've NEVER had anyone work so hard and put in so much time and dedication just so we could be HAPPY......IM AT A LOSS FOR WORDS YOU GUYS!! You 3 have made me one happy woman and lifted SO MUCH stress off my back....you don't even realize it!! You have improved our lives SO MUCH and not only that......now i can ACTUALLY HONESTLY say that I now feel SAFE driving my kids places in our vehicle. I would recommend, hands down, no questions asked, no second thoughts... I recommend you guys as my first choice for any dealership in the city! This is a dealership where the employees actually work for customer satisfaction instead of a paycheck. And for that I thank you. You guys are awesome! More

Patient and knowledgeable Dealt with Jack Ly, he was extremely patient with my requests and was a pleasure to deal with. I would defInitely recommend him to others. Dealt with Jack Ly, he was extremely patient with my requests and was a pleasure to deal with. I would defInitely recommend him to others. More

2010 Mini Clubman Hi Justin I hope your holiday went well. I picked up my Mini Clubman from Josh. He stated to call him if I have any issues. I have left 3 messages Hi Justin I hope your holiday went well. I picked up my Mini Clubman from Josh. He stated to call him if I have any issues. I have left 3 messages for him and he hasn't called me back, so I need to go through you. Josh strongly assured me there were no leaks even though I could still smell oil. So, again I took the car to the oil change people who could smell the oil burning as well, so they discovered a leaking transaxle seal on the front right. As well earlier in the day I took the 4 summer tires and rims that came with the car,(again everyone stated the tires were in great condition, however at the Fountain tire in Spruce Grove they pointed out 2 of the "run flat tires" were already flat and one of the rims was cracked in half, so I had to buy 2 run flat tires and a rim. And still, the original key fob does not work. I am very disappointed that your dealership refuses to contact me to deal with this. Edmonton Mini is currently completing the repairs and if your senior management people still refuse to contact and work with me on this, I will need to contact legal counsel and AMVIC etc. Please advise your managers of this text. Thank you, Dora Shasko More

PROFESSIONAL AND COURTEOUS Doug is a pleasure to deal with. He treats everybody with respect and I highly recommend him to everyone I know and will continue to do so. Doug is a pleasure to deal with. He treats everybody with respect and I highly recommend him to everyone I know and will continue to do so. More