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Southbank Dodge Chrysler LTD
Ottawa, ON
2,087 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,087 Reviews of Southbank Dodge Chrysler LTD
January 08, 2020
Oil change and winter tires. I went to Southbank Dodge and had the great fortune of being served by Dan O'Neil. On Monday I needed a simple oil change and he took care of everythi I went to Southbank Dodge and had the great fortune of being served by Dan O'Neil. On Monday I needed a simple oil change and he took care of everything for me. When we settled up I asked about winter tires and again he took care of me. A quick visit to Parts and I had a quote and setup a service window with Dan and I was back the following day and got my new winter tires installed. Dan was very knowledgeable and extremely helpful. If you own a Jeep, Dodge or Chrysler, I can't recommend Southbank Dodge Chrysler enough. More
by Vryce
Employees Worked With
Daniel O'Neil
January 08, 2020
New auto. The last 5 cars we have bought from Stan. He is professional and knowledgeable, listens to what we want and goes out and finds it. No high pressure pu The last 5 cars we have bought from Stan. He is professional and knowledgeable, listens to what we want and goes out and finds it. No high pressure pushing. Great guy to deal with. Thanks Stan More
by vismith
Employees Worked With
Stan Noble, Bill Morrison, Madeleine O'Neil, Dean Martin, Daniel O'Neil
January 08, 2020
Great Experience Wanted to upgrade my Ram, Found one there and worked with Decio Menezes for financing. He made this a great and stress free time.He really takes the t Wanted to upgrade my Ram, Found one there and worked with Decio Menezes for financing. He made this a great and stress free time.He really takes the time one on one no mater what! Very professional and caring about not only the customer but the job he does. More
by Brent
Employees Worked With
Decio Menezes
January 03, 2020
Took a really long time and I felt like they were just trying to upsell while I was there. I often feel like I am talked down to or treated like a child while I am at the service center. Because of this, trying to upsell while I was there. I often feel like I am talked down to or treated like a child while I am at the service center. Because of this, I do not recommend your business to people I know ever. Dan, however was polite and stayed on topic. More
by marissa.quigley
Employees Worked With
Daniel O'Neil
December 30, 2019
Brandon was a very professional and personable Saleman Brandon was most outstanding, from the moment I wanted to see about purchasing a Jeep Gladiator Rubicon, he was very personable, and he did not once l Brandon was most outstanding, from the moment I wanted to see about purchasing a Jeep Gladiator Rubicon, he was very personable, and he did not once look at me as a sale but a person to purchase a new Jeep. He was not pushy or not once was Brandon trying sales angles. Brandon thank you for the professionalism you displayed and your outstanding character. You are Outstanding! More
by Dano
Employees Worked With
Brandon Dallaire
December 24, 2019
I came in for my first oil change early in the morning and as soon as I drove in Tyler came to my window and greeted me with a friendly smile and and asked what i needed done today. I asked him about the and as soon as I drove in Tyler came to my window and greeted me with a friendly smile and and asked what i needed done today. I asked him about the oil change and the synthetic compared to regular oil and he was very knowledgeable on the matter and answered all my questions. .he was very helpful and polite. And service was fast and efficient. I also did a tire rotation and he referred me to dean to answer further questions. Dean answered all my questions on the quality of my tires and the general procedure that was involved in rotation and the advantages of doing it. All in all a great morning. Thank you dean and Tyler. They are both an example of great customer service. Eager to answer questions and gave me excellent advice on preventative maintenance on my new Jeep. Thumbs up to both of them. I will definitely be back for future oil changes. The entire process was simple and great. More
by Adam
Employees Worked With
Dean Martin, Tyler Parker
December 22, 2019
Hassle free experience. Quick and convenient . I was relieved that my situation was handled in a timely fashion, straight forward and on price point. Plus when I raised 2 o Quick and convenient . I was relieved that my situation was handled in a timely fashion, straight forward and on price point. Plus when I raised 2 other issues about my van - I got courteous responses that will save me money. Thank You!! More
by Dennis Purcell
Employees Worked With
Daniel O'Neil, Dustin Lemay
December 17, 2019
First warranty visit. Summer tires installed. Shop Foreman,Tim Miron solved a problem with exhaust system and Bobby Butler dealt with FCA corporate to solve an on going issue I have had with SiriusXM. Foreman,Tim Miron solved a problem with exhaust system and Bobby Butler dealt with FCA corporate to solve an on going issue I have had with SiriusXM. Tyler Parker reinstalled Sat Radio and Jenna Leonce kept me I the loop as work was done. A very professional team. More
by Happyguy
Employees Worked With
Tim Miron, Bobby Butler, Brandon Dallaire, Patrick Butler Jr Jr, Tyler Parker, Jenna Leonce
December 08, 2019
Excellent experience in Servicing my Jeep I want to thank Christopher Desjardin & Dan O"Neil the excellent customer service. They understood my problem with the Jeep Cherokee and solve the St I want to thank Christopher Desjardin & Dan O"Neil the excellent customer service. They understood my problem with the Jeep Cherokee and solve the Steering problem that I had. Thanks Guys for the excellent service. More
by Cherokee Ray
Employees Worked With
Daniel O'Neil, Christopher Desjardins
December 08, 2019
During my recent purchase of a ram rebel mark and khalid worked together to get me the vehicle I wanted at a fair price. Mark was knowledgeable and patient, he showed me different models to compare and help worked together to get me the vehicle I wanted at a fair price. Mark was knowledgeable and patient, he showed me different models to compare and help me find the right vehicle. More
by jasongroulx
Employees Worked With
Khalid Hanhan, Mark Desjardins
