Southbank Dodge Chrysler LTD
Ottawa, ON
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2,110 Reviews of Southbank Dodge Chrysler LTD
Dan is Awesome! I recently had a LOT of warranty work done. Dan and the team at Southbank Dodge went above and beyond to look after me. Thanks! I recently had a LOT of warranty work done. Dan and the team at Southbank Dodge went above and beyond to look after me. Thanks! More
The best experience, hands down! If you're reading this, it's probably because you're searching for your next car, and trying to decide if Southbank is worth your time. The short answ If you're reading this, it's probably because you're searching for your next car, and trying to decide if Southbank is worth your time. The short answer, is YES. They provided me with respectful, no BS service from the moment I walked in the door - and as a woman car shopping solo, not only did I appreciate it but I learned that it is rare in this city! If you're like me and you really value spending your time, money and energy at businesses who genuinely care then this is where you should be shopping. After going to nearly every jeep dealer in the city I can confidently say you won't find a dealership with a better culture than Southbank, and you won't be treated like a number there. Khal was so patient with all of my questions and is a total joy to work with. He listened to my needs and he worked hard to track down the perfect car for me - I have a major crush on my new Jeep Wrangler!! Khal, Al, Johnny and the rest of the crew there clearly understand that culture eats sales tactics for breakfast and I'll be sure to send my friends their way. More
Very pleased with the service... been dealing with Decio for couple of years always finds what we are looking for he always puts 100% in... definitely a high recommendation... for couple of years always finds what we are looking for he always puts 100% in... definitely a high recommendation... More
Oil change and warranty work Dan is the Man! I went in with my Wrangle for an oil change and a concern about a leak from the axle seal. Dan was very courteous, professional and Dan is the Man! I went in with my Wrangle for an oil change and a concern about a leak from the axle seal. Dan was very courteous, professional and delivered the service on time. He arranged for my ride from home and back to the dealer. When buying a vehicle, the Dealer's service quality is very important. I've been buying/leasing vehicles from Southbank since the mid 90's and they never disappoint me. The sales team is not pushy and they do everything to get you the best deal in comparison to other local dealers. I will continue to drive across town for their service. More
Came in with some major issues to me and Dan did a wonderful job looking into all my concerns. Can't day enough about the great service he provides every time I am here. wonderful job looking into all my concerns. Can't day enough about the great service he provides every time I am here. More
2019 Ram 1500 Classic Warlock 5.7L Being new to the area in 2017 we went to Southbank for our service. I was so impressed with their service centre that when they had a sale on trucks Being new to the area in 2017 we went to Southbank for our service. I was so impressed with their service centre that when they had a sale on trucks we didn't hesitate to go to Southbank first. Brandon Dallaire and Ala Alqasem were responsible for placing us in the truck we are now enjoying. It was a flawless and very professional experience. I'd like to say that I would recommend this dealership to others but I would be using the incorrect tense as I already have.j Thank you for an excellent experience!! Amy and Jason Zehr More
I have been dealing with Dan for the past few years. He has always been professional and up front with what you need. Excellent employee. has always been professional and up front with what you need. Excellent employee. More
Good Experience Sales staff was helpful and professional. Accounting Department was well prepared and very well organized. Picking up the vehicle went smoothly and wa Sales staff was helpful and professional. Accounting Department was well prepared and very well organized. Picking up the vehicle went smoothly and was a pleasant experience. Wished I could have gotten a better price but I would always say that. More
I have bought 3cars in this dealership and did my oil change and repairs here Excellent Service. They have good knowledge of the Vehicles they sell. change and repairs here Excellent Service. They have good knowledge of the Vehicles they sell. More
FANTASTIC CUSTOMER SERVICE-HIGHLY RECOMMENDED!Just FANTASTIC CUSTOMER SERVICE-HIGHLY RECOMMENDED! Just recently bought my second car with Stan Noble’s excellent professional and friendly assistance FANTASTIC CUSTOMER SERVICE-HIGHLY RECOMMENDED! Just recently bought my second car with Stan Noble’s excellent professional and friendly assistance at SouthBank Dodge Chrysler, Ottawa. Stan understood what we were looking for and got us a car (a brand new 2020 Grand Jeep Cherokee) that suited our needs. He diligently responded to all of our questions and addressed any concerns and really went far above and beyond our expectations. Stan pays attention to small details that we don’t think of and not once did we feel the pressure to purchase. Between Stan, Troy the Sales Manager and Rami, the Financial Manager, we even got the price right and a few life time perks! (Thanks Rami!). Also kudos to Daniel at Service. We will be seeing you soon. We enjoyed doing business with South BankDodge Chrysler, Ottawa both times. Definitely going back for service and next purchase. Again, special thanks to Stan Noble. Thanks everyone. We are enjoying our ride! 🙂 More











