Back

Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,092 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

Directions

By Type

2,092 Reviews of Southbank Dodge Chrysler LTD

January 26, 2020

I have bought 3cars in this dealership and did my oil change and repairs here Excellent Service. They have good knowledge of the Vehicles they sell. More

by otienolinda
Recommend Dealer
Yes
Employees Worked With
Stan Noble, Ala Alqasem, Madeleine O'Neil, Daniel O'Neil
January 25, 2020

FANTASTIC CUSTOMER SERVICE-HIGHLY RECOMMENDED!Just FANTASTIC CUSTOMER SERVICE-HIGHLY RECOMMENDED! Just recently bought my second car with Stan Noble’s excellent professional and friendly assistance More

by Lydia St. Pierre
Recommend Dealer
Yes
Employees Worked With
Stan Noble, Daniel O'Neil, Rami Alzabri, Troy Charlebois
January 23, 2020

I had an incredible experience purchasing my new vehicle at Southbank Dodge Chrysler Jeep last week and dealing with Brandon Dallaire, who’s an exceptional representative of this organization. I was in abso More

by DWhelehan
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire, Christopher Desjardins, Rami Alzabri
Jan 24, 2020 -

Southbank Dodge Chrysler LTD responded

Hi David. We are very happy for you. The Jeep Grand Cherokee is an incredible vehicle that I am sure you will be very happy with. It was a pleasure meeting you and we look forward to helping keep your new jeep in top condition. Best regards and happy driving. Christopher Desjardins, Service Drive Thru Manager

January 22, 2020

No charge Good clean service centre. Prompt friendly staff. This was a service recall but I asked for some additional help and it was provided at no charge. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil, Yves Sylvestre
Jan 24, 2020 -

Southbank Dodge Chrysler LTD responded

HiRobert. Thank you for the great review. Im glad we were able to look after the recall and a few things for you. We look forward to continuing to be of assistance for you with your vehicle. Have a great weekend. Regards, Chroistopher Desjardins- Service Drive Thru Manager

January 21, 2020

After what seemed like forever I finally found the right car. Thank you to southbank for never giving up on me and finding me my forever car. Not only comfortable but beautiful as well. You guys rock More

by Kasye
Recommend Dealer
Yes
Employees Worked With
Decio Menezes
January 21, 2020

Not impressed with the communication After rebooking a cleaning 3 times, my car finally got detailed. The result was great, but not impressed with the all the back and forth. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Tyler Parker
Jan 24, 2020 -

Southbank Dodge Chrysler LTD responded

Im happy to hear that you were happy with the detailing, but I do sincerely apologize for what seems to have been a lot of unnecessary confusion. If you could give me a call, I would like to get some more information regarding your feedback so that I can work with the department managers to continue improving our service department when we do not meet our own high expectations. Regards, Christopher Desjardins- Service Drive Thru Manager 613-731-1550

January 17, 2020

J ai remerci beaucoup a dan oneil et Madeleine oneil tres excellent service .je suis tres contents et merci pour Monsieur Jim kiritsis,pour offer special.bonne Annee et bonne sante pour 2020 More

by ayedab68
Recommend Dealer
Yes
Employees Worked With
Dan oneil ##madeleie oneil, Madeleine O'Neil, Daniel O'Neil
Jan 24, 2020 -

Southbank Dodge Chrysler LTD responded

Merci pour l'excellent examen et commentaires. Nous apprécions votre entreprise. Christopher Desjardins

Jan 24, 2020 -

Southbank Dodge Chrysler LTD responded

Merci pour l'excellent examen et commentaires. Nous apprécions votre entreprise. Christopher Desjardins

January 14, 2020

Very friendly and helpful staff cover everything without asking explain in details the work done suggest only the needed work to make you and your car happy More

by aalammar
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
January 13, 2020

Great Service, thank you Mark D flexible and fair plans. Very satisfied with how they conduct their business, and overall nice people here. Can't go wrong here if your looking to get More

by Mokhtar Zehrawi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Desjardins
January 12, 2020

Trying had to make it work Yves Sylvestre was awesome, real kind hearted. Loved the experience. Khalid tried his best to work out a deal, no run around, straight answers. Place More

by mbeaulne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Hanhan, Yves Sylvestre
...
98
...