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Southbank Dodge Chrysler LTD
Ottawa, ON
2,092 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,092 Reviews of Southbank Dodge Chrysler LTD
December 24, 2019
I came in for my first oil change early in the morning and as soon as I drove in Tyler came to my window and greeted me with a friendly smile and and asked what i needed done today. I asked him about the and as soon as I drove in Tyler came to my window and greeted me with a friendly smile and and asked what i needed done today. I asked him about the oil change and the synthetic compared to regular oil and he was very knowledgeable on the matter and answered all my questions. .he was very helpful and polite. And service was fast and efficient. I also did a tire rotation and he referred me to dean to answer further questions. Dean answered all my questions on the quality of my tires and the general procedure that was involved in rotation and the advantages of doing it. All in all a great morning. Thank you dean and Tyler. They are both an example of great customer service. Eager to answer questions and gave me excellent advice on preventative maintenance on my new Jeep. Thumbs up to both of them. I will definitely be back for future oil changes. The entire process was simple and great. More
by Adam
Employees Worked With
Dean Martin, Tyler Parker
December 22, 2019
Hassle free experience. Quick and convenient . I was relieved that my situation was handled in a timely fashion, straight forward and on price point. Plus when I raised 2 o Quick and convenient . I was relieved that my situation was handled in a timely fashion, straight forward and on price point. Plus when I raised 2 other issues about my van - I got courteous responses that will save me money. Thank You!! More
by Dennis Purcell
Employees Worked With
Daniel O'Neil, Dustin Lemay
December 17, 2019
First warranty visit. Summer tires installed. Shop Foreman,Tim Miron solved a problem with exhaust system and Bobby Butler dealt with FCA corporate to solve an on going issue I have had with SiriusXM. Foreman,Tim Miron solved a problem with exhaust system and Bobby Butler dealt with FCA corporate to solve an on going issue I have had with SiriusXM. Tyler Parker reinstalled Sat Radio and Jenna Leonce kept me I the loop as work was done. A very professional team. More
by Happyguy
Employees Worked With
Tim Miron, Bobby Butler, Jenna Leonce, Patrick Butler Jr Jr, Tyler Parker, Brandon Dallaire
December 08, 2019
Excellent experience in Servicing my Jeep I want to thank Christopher Desjardin & Dan O"Neil the excellent customer service. They understood my problem with the Jeep Cherokee and solve the St I want to thank Christopher Desjardin & Dan O"Neil the excellent customer service. They understood my problem with the Jeep Cherokee and solve the Steering problem that I had. Thanks Guys for the excellent service. More
by Cherokee Ray
Employees Worked With
Christopher Desjardins, Daniel O'Neil
December 08, 2019
During my recent purchase of a ram rebel mark and khalid worked together to get me the vehicle I wanted at a fair price. Mark was knowledgeable and patient, he showed me different models to compare and help worked together to get me the vehicle I wanted at a fair price. Mark was knowledgeable and patient, he showed me different models to compare and help me find the right vehicle. More
by jasongroulx
Employees Worked With
Mark Desjardins, Khalid Hanhan
December 06, 2019
Not recommended, I bought my Car from them and I regret it And, they charged me $1,200 for fixing something that's supposed to be covered under warranty. I'm very disappointed with Everything it And, they charged me $1,200 for fixing something that's supposed to be covered under warranty. I'm very disappointed with Everything More
by hiba
Employees Worked With
Hasan Wahbeh
December 04, 2019
Awesome service from the get go. I wasn't sure if I was gonna get the car I liked but with the help of Spencer;Bruce; and Decio got approved and walked out of there on cloud nine with purchase of my used c gonna get the car I liked but with the help of Spencer;Bruce; and Decio got approved and walked out of there on cloud nine with purchase of my used car still in aww. More
by mariatsmith80@gmail.com
Employees Worked With
SPENCER BACON, Decio Menezes
November 29, 2019
South Bank Auto was amazing! Picked up my Jeep last Wednesday. I had an outstanding experience there ! Mark was excellent with making me feel comfortable! He was very patient and knowledgeable when Wednesday. I had an outstanding experience there ! Mark was excellent with making me feel comfortable! He was very patient and knowledgeable when showing me my new vehicle! The finance team did a great job as well! I definitely recommend buying from South Bank Auto More
by Rosiecake
Employees Worked With
Decio, Mark Desjardins
November 28, 2019
Very good service, fast, effective and competent. Vehicle ready before expected. All work were done properly and all problems corrected very good service offered by Chris Desjardins. ready before expected. All work were done properly and all problems corrected very good service offered by Chris Desjardins. More
by larojf
Employees Worked With
Ala Alqasem, Christopher Desjardins, Rami Alzabri, Clayton Chenier
November 23, 2019
Great for Sales, Terrible for Aftercare When we bought our Wrangler, the process was quick and easy. Every time we've gone back since then it's been awful service. We bought tires that showe When we bought our Wrangler, the process was quick and easy. Every time we've gone back since then it's been awful service. We bought tires that showed up late and we weren't called about them arriving, signage was misleading about sales prices, and were treated rudely when getting an oil change that was included in our paid for service plan. I've also called multiple times to ask a question and could't reach anyone but the receptionist, and then just didn't get a call back. Bummed out that we didn't investigate more before this, because it appears that we were mostly valuable when we were spending money on a vehicle. More
by Kenzie
Employees Worked With
Paul, Troy Charlebois
