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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,110 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,110 Reviews of Southbank Dodge Chrysler LTD

January 10, 2020

Great Customer experience, from the very first Start ! Excellent Service @ the drive in service. For the first time getting a Oil change Tyler and Christopher explained the service options going forwar More

by Ronnie13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire, Christopher Desjardins, Rami Alzabri, Khalid Hanhan, Tyler Parker
January 10, 2020

Really great service today from Jenna and the crew! Thank you! I appreciated the peace of mind service from the Ubers to the truck servicing, and interaction with everyone! I felt every details of my visit w More

by Christine
Recommend Dealer
Yes
Employees Worked With
Jenna Leonce
January 09, 2020

A Great Service Experience, Honest and Caring From Tyler our Service Adviser, the Techs Ken "The Electrical Specialist " and Reg who found the electrical problem and solved it, Peter the Service M More

by rickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Lafrance, Daniel O'Neil, Christopher Desjardins, Mike Thomas, Carl Patry, Tyler Parker
January 08, 2020

Oil change and winter tires. I went to Southbank Dodge and had the great fortune of being served by Dan O'Neil. On Monday I needed a simple oil change and he took care of everythi More

by Vryce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Jan 09, 2020 -

Southbank Dodge Chrysler LTD responded

Thank You Vryce for the great review. Dan was very happy and proud to share this review when it came in. It really means a lot to us when people take the time to write in as you did to acknowledge a job well done. Thanks again, and we look forward to seeing you next time. Best Regards Christopher Desjardins, Service Drive-Thru Manager

January 08, 2020

New auto. The last 5 cars we have bought from Stan. He is professional and knowledgeable, listens to what we want and goes out and finds it. No high pressure pu More

by vismith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Noble, Bill Morrison, Madeleine O'Neil, Dean Martin, Daniel O'Neil
January 08, 2020

Great Experience Wanted to upgrade my Ram, Found one there and worked with Decio Menezes for financing. He made this a great and stress free time.He really takes the t More

by Brent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Decio Menezes
January 03, 2020

Took a really long time and I felt like they were just trying to upsell while I was there. I often feel like I am talked down to or treated like a child while I am at the service center. Because of this, More

by marissa.quigley
Recommend Dealer
No
Employees Worked With
Daniel O'Neil
December 30, 2019

Brandon was a very professional and personable Saleman Brandon was most outstanding, from the moment I wanted to see about purchasing a Jeep Gladiator Rubicon, he was very personable, and he did not once l More

by Dano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire
December 24, 2019

I came in for my first oil change early in the morning and as soon as I drove in Tyler came to my window and greeted me with a friendly smile and and asked what i needed done today. I asked him about the More

by Adam
Recommend Dealer
Yes
Employees Worked With
Dean Martin, Tyler Parker
Dec 27, 2019 -

Southbank Dodge Chrysler LTD responded

Thank You Adam for the kind words. I will be sure to pass this along to both Dean and Tyler as I am sure they will appreciate very much hearing this. We look forward to seeing you again. Best Regards and Happy New Year; Christopher Desjardins -Service Drive Thru Manager

December 22, 2019

Hassle free experience. Quick and convenient . I was relieved that my situation was handled in a timely fashion, straight forward and on price point. Plus when I raised 2 o More

by Dennis Purcell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil, Dustin Lemay
Dec 27, 2019 -

Southbank Dodge Chrysler LTD responded

Thank You Dennis for the review. I'm glad to hear everything went as planned and that we were able to help you properly. We look forward to seeing you again. All the best and Happy New Year; Christopher Desjardins, Service Drive Thru Manager

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