Southbank Dodge Chrysler LTD
Ottawa, ON
Filter Reviews by Keyword
By Type
2,110 Reviews of Southbank Dodge Chrysler LTD
Great Customer experience, from the very first Start ! Excellent Service @ the drive in service. For the first time getting a Oil change Tyler and Christopher explained the service options going forwar Excellent Service @ the drive in service. For the first time getting a Oil change Tyler and Christopher explained the service options going forward and Christopher help to get me new winter tires on rims. The new winter tire's and rims were organised in 1 hr. I got a call to come back and the new tires were installed within 1/2 hr. Chris and Tyler explained about the tire insurance and I went ahead and purchased the insurance. In all great service guys @ southbank Dodge. More
Really great service today from Jenna and the crew! Thank you! I appreciated the peace of mind service from the Ubers to the truck servicing, and interaction with everyone! I felt every details of my visit w you! I appreciated the peace of mind service from the Ubers to the truck servicing, and interaction with everyone! I felt every details of my visit was well taken care of! More
A Great Service Experience, Honest and Caring From Tyler our Service Adviser, the Techs Ken "The Electrical Specialist " and Reg who found the electrical problem and solved it, Peter the Service M From Tyler our Service Adviser, the Techs Ken "The Electrical Specialist " and Reg who found the electrical problem and solved it, Peter the Service Manager who went out of his way to help us out and get the Van fixed, Tim Miron for his interest in our problem solved, Christopher for making this a great experience,last but not least Mike Thomas who helped us through this, taking a personal interest making this a memorable time. Thank You All. You are the best. More
Oil change and winter tires. I went to Southbank Dodge and had the great fortune of being served by Dan O'Neil. On Monday I needed a simple oil change and he took care of everythi I went to Southbank Dodge and had the great fortune of being served by Dan O'Neil. On Monday I needed a simple oil change and he took care of everything for me. When we settled up I asked about winter tires and again he took care of me. A quick visit to Parts and I had a quote and setup a service window with Dan and I was back the following day and got my new winter tires installed. Dan was very knowledgeable and extremely helpful. If you own a Jeep, Dodge or Chrysler, I can't recommend Southbank Dodge Chrysler enough. More
New auto. The last 5 cars we have bought from Stan. He is professional and knowledgeable, listens to what we want and goes out and finds it. No high pressure pu The last 5 cars we have bought from Stan. He is professional and knowledgeable, listens to what we want and goes out and finds it. No high pressure pushing. Great guy to deal with. Thanks Stan More
Great Experience Wanted to upgrade my Ram, Found one there and worked with Decio Menezes for financing. He made this a great and stress free time.He really takes the t Wanted to upgrade my Ram, Found one there and worked with Decio Menezes for financing. He made this a great and stress free time.He really takes the time one on one no mater what! Very professional and caring about not only the customer but the job he does. More
Took a really long time and I felt like they were just trying to upsell while I was there. I often feel like I am talked down to or treated like a child while I am at the service center. Because of this, trying to upsell while I was there. I often feel like I am talked down to or treated like a child while I am at the service center. Because of this, I do not recommend your business to people I know ever. Dan, however was polite and stayed on topic. More
Brandon was a very professional and personable Saleman Brandon was most outstanding, from the moment I wanted to see about purchasing a Jeep Gladiator Rubicon, he was very personable, and he did not once l Brandon was most outstanding, from the moment I wanted to see about purchasing a Jeep Gladiator Rubicon, he was very personable, and he did not once look at me as a sale but a person to purchase a new Jeep. He was not pushy or not once was Brandon trying sales angles. Brandon thank you for the professionalism you displayed and your outstanding character. You are Outstanding! More
I came in for my first oil change early in the morning and as soon as I drove in Tyler came to my window and greeted me with a friendly smile and and asked what i needed done today. I asked him about the and as soon as I drove in Tyler came to my window and greeted me with a friendly smile and and asked what i needed done today. I asked him about the oil change and the synthetic compared to regular oil and he was very knowledgeable on the matter and answered all my questions. .he was very helpful and polite. And service was fast and efficient. I also did a tire rotation and he referred me to dean to answer further questions. Dean answered all my questions on the quality of my tires and the general procedure that was involved in rotation and the advantages of doing it. All in all a great morning. Thank you dean and Tyler. They are both an example of great customer service. Eager to answer questions and gave me excellent advice on preventative maintenance on my new Jeep. Thumbs up to both of them. I will definitely be back for future oil changes. The entire process was simple and great. More
Hassle free experience. Quick and convenient . I was relieved that my situation was handled in a timely fashion, straight forward and on price point. Plus when I raised 2 o Quick and convenient . I was relieved that my situation was handled in a timely fashion, straight forward and on price point. Plus when I raised 2 other issues about my van - I got courteous responses that will save me money. Thank You!! More











