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Southbank Dodge Chrysler LTD
Ottawa, ON
2,110 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,110 Reviews of Southbank Dodge Chrysler LTD
December 17, 2019
First warranty visit. Summer tires installed. Shop Foreman,Tim Miron solved a problem with exhaust system and Bobby Butler dealt with FCA corporate to solve an on going issue I have had with SiriusXM. Foreman,Tim Miron solved a problem with exhaust system and Bobby Butler dealt with FCA corporate to solve an on going issue I have had with SiriusXM. Tyler Parker reinstalled Sat Radio and Jenna Leonce kept me I the loop as work was done. A very professional team. More
by Happyguy
Employees Worked With
Tim Miron, Bobby Butler, Brandon Dallaire, Patrick Butler Jr Jr, Tyler Parker, Jenna Leonce
December 08, 2019
Excellent experience in Servicing my Jeep I want to thank Christopher Desjardin & Dan O"Neil the excellent customer service. They understood my problem with the Jeep Cherokee and solve the St I want to thank Christopher Desjardin & Dan O"Neil the excellent customer service. They understood my problem with the Jeep Cherokee and solve the Steering problem that I had. Thanks Guys for the excellent service. More
by Cherokee Ray
Employees Worked With
Daniel O'Neil, Christopher Desjardins
December 08, 2019
During my recent purchase of a ram rebel mark and khalid worked together to get me the vehicle I wanted at a fair price. Mark was knowledgeable and patient, he showed me different models to compare and help worked together to get me the vehicle I wanted at a fair price. Mark was knowledgeable and patient, he showed me different models to compare and help me find the right vehicle. More
by jasongroulx
Employees Worked With
Khalid Hanhan, Mark Desjardins
December 06, 2019
Not recommended, I bought my Car from them and I regret it And, they charged me $1,200 for fixing something that's supposed to be covered under warranty. I'm very disappointed with Everything it And, they charged me $1,200 for fixing something that's supposed to be covered under warranty. I'm very disappointed with Everything More
by hiba
Employees Worked With
Hasan Wahbeh
December 04, 2019
Awesome service from the get go. I wasn't sure if I was gonna get the car I liked but with the help of Spencer;Bruce; and Decio got approved and walked out of there on cloud nine with purchase of my used c gonna get the car I liked but with the help of Spencer;Bruce; and Decio got approved and walked out of there on cloud nine with purchase of my used car still in aww. More
by mariatsmith80@gmail.com
Employees Worked With
Decio Menezes, SPENCER BACON
November 29, 2019
South Bank Auto was amazing! Picked up my Jeep last Wednesday. I had an outstanding experience there ! Mark was excellent with making me feel comfortable! He was very patient and knowledgeable when Wednesday. I had an outstanding experience there ! Mark was excellent with making me feel comfortable! He was very patient and knowledgeable when showing me my new vehicle! The finance team did a great job as well! I definitely recommend buying from South Bank Auto More
by Rosiecake
Employees Worked With
Decio, Mark Desjardins
November 28, 2019
Very good service, fast, effective and competent. Vehicle ready before expected. All work were done properly and all problems corrected very good service offered by Chris Desjardins. ready before expected. All work were done properly and all problems corrected very good service offered by Chris Desjardins. More
by larojf
Employees Worked With
Clayton Chenier, Ala Alqasem, Christopher Desjardins, Rami Alzabri
November 23, 2019
Great for Sales, Terrible for Aftercare When we bought our Wrangler, the process was quick and easy. Every time we've gone back since then it's been awful service. We bought tires that showe When we bought our Wrangler, the process was quick and easy. Every time we've gone back since then it's been awful service. We bought tires that showed up late and we weren't called about them arriving, signage was misleading about sales prices, and were treated rudely when getting an oil change that was included in our paid for service plan. I've also called multiple times to ask a question and could't reach anyone but the receptionist, and then just didn't get a call back. Bummed out that we didn't investigate more before this, because it appears that we were mostly valuable when we were spending money on a vehicle. More
by Kenzie
Employees Worked With
Paul, Troy Charlebois
November 20, 2019
Excellent customer service, have been a client for my last 3 vehicles, I have never been dissapointed with the time I'm quoted or the cost, always friendly and professional last 3 vehicles, I have never been dissapointed with the time I'm quoted or the cost, always friendly and professional More
by Tony
Employees Worked With
Dean Martin, Jenna Leonce
November 17, 2019
My wife and I bought our truck from Mark and we both highly recommend seeing him for any sales! He was very helpful and knowledgeable and very honest! Also the sales manager Clayton was great to deal wi highly recommend seeing him for any sales! He was very helpful and knowledgeable and very honest! Also the sales manager Clayton was great to deal with and we will definitely be back to buy more vehicles in the future! More
by mike
Employees Worked With
Clayton Chenier, Troy Charlebois, Mark Desjardins
