
Southbank Dodge Chrysler LTD
Ottawa, ON
Filter Reviews by Keyword
By Type
2,087 Reviews of Southbank Dodge Chrysler LTD
Fair and Flexible We purchased a new Jeep from Southbank and a pushed them hard during negations. The team was flexible and fair to negotiation with. We were able to co We purchased a new Jeep from Southbank and a pushed them hard during negations. The team was flexible and fair to negotiation with. We were able to come to a deal that worked for both of us. Mark had a good idea of what we wanted. I think the sales team understood what kind of buyers we were and didn't try to tactics that would have frustrated us or caused a negative experience. I would buy a vehicle from them again. More
Always feel welcomed! Great customer service and customer care. A great experience every time. Thank you to the service team. Always a pleasure doing business with you all Great customer service and customer care. A great experience every time. Thank you to the service team. Always a pleasure doing business with you all. More
Outstanding Service Outstanding service and communication. Very informative and confident with knowledge behind their cars. My needs were always catered to and felt like Outstanding service and communication. Very informative and confident with knowledge behind their cars. My needs were always catered to and felt like I had the whole team had my back More
Great!!!! From the moment we walked in to the dealership, the salesman were friendly and not pushy! This made the deal. Staff were helpful, listened to concern From the moment we walked in to the dealership, the salesman were friendly and not pushy! This made the deal. Staff were helpful, listened to concerns and offered up solutions to make my purchase go as smoothly as it could. Staff were courteous and I was in and out in no time. Thank you Southbank!! I would highly recommend this dealership to anyone looking for a vehicle in the Chrysler Family. More
Wonderful Everyone was just so helpful. They meet all of our needs and did everything we wanted to complete the deal. Yves worked with us to get to know our new Everyone was just so helpful. They meet all of our needs and did everything we wanted to complete the deal. Yves worked with us to get to know our new vehicle..He has a lot of patience..super friendly and always smiling. More
One of the easiest purchases I have made I was dealing with a different dealership and brand for a few weeks. Issues arose out of how I was treated by staff and management. I came to Southban I was dealing with a different dealership and brand for a few weeks. Issues arose out of how I was treated by staff and management. I came to Southbank to look and decided on getting a vehicle. Staff was courteous and had me out of the dealership quickly. In total it took 4 hours to do what another dealership couldn’t do in almost two weeks. I would highly recommended this dealership to anyone looking for a vehicle in the Chrysler family. More
Great experience with John John was a fantastic salesperson to deal with. Helpful and honest, he took me seriously as a customer and was so accommodating when I explained the ex John was a fantastic salesperson to deal with. Helpful and honest, he took me seriously as a customer and was so accommodating when I explained the expectations and limitations of what I was looking for. He was even welcoming in letting me take a test drive with my dog (one of the main reasons I was purchasing a new vehicle!). He was kind, funny, and made me feel really comfortable (and not at all pressured) when debating the purchase. We love our new Jeep, and he made trading in our old Jeep much more appealing than other dealerships. Overall just a great experience, and we will definitely be back when it is time to become a 2 car family! More
Great experience Aaron was amazing to deal with. He listened to what I was looking for to upgrade my vehicle and did everything to find me what I was looking for at a Aaron was amazing to deal with. He listened to what I was looking for to upgrade my vehicle and did everything to find me what I was looking for at a price I was comfortable with. He ensured that the process went smoothly from start to finish. Easy to contact and to talk to about any questions or concerns. I am extremely happy with the service and experience and am absolutely loving my new car! Thanks Aaron! More
South bank experience My experience with Southbank Dodge,, started out , stress full, too say the least. How ever after, good customer interaction all but one issue was s My experience with Southbank Dodge,, started out , stress full, too say the least. How ever after, good customer interaction all but one issue was solved. Overall I would give them a 8/10 Carl Simpson Timmins Ontario More
Delivered a fine vehicle to my doorsteps in 3 business days! I was in a real bind and needed a new car fast, for a reasonable price. I contacted Southbank and they literally delivered the car to my doorsteps thr I was in a real bind and needed a new car fast, for a reasonable price. I contacted Southbank and they literally delivered the car to my doorsteps three business days later. They even professionally put up with my hassling them ever step of the way. Arron, Khal, and Ala worked some serious magic these last few days. Thank you! More