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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,087 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,087 Reviews of Southbank Dodge Chrysler LTD

September 05, 2019

Excellent service. Honest guys. Quick and efficient. The price is the price. Straight forward. Found the exact vehicle I was looking for and gave me exactly what I was expecting for More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thomas, Jamal Mansour
Sep 09, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for this great review. So glad everything went well and you were served properly. Dave B, GM

September 05, 2019

Recall Done faster than I thought and they were all professional and polite and dealership was very clean and I was satisfied with the work that they did for More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 09, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for the 5-stars and comments. We truly appreciate you taking the time to review us and we thank you for your business. Dave B, GM

September 04, 2019

Professional. Friendly. Efficient. Accomodating. I cannot thank all the staff at SouthBank Dodge in Ottawa for all of their help to get me my DREAM Jeep! A special thank you to Kerry Ryan, who went a More

by JBrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Chenier, Rami Alzabri, Kerry Ryan
Sep 10, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for sharing the awesome feedback! We are proud to have Kerry Ryan as part of our management team. We look forward to keeping you a part of our Jeep Family! -The Southbank Team

September 04, 2019

No pressure, got exactly what I was looking for I have purchased 3 vehicles from Southbank and every single time is a great experience. They listen to what you want and try to get exactly what you a More

by Joshua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire, Ala Alqasem
Sep 05, 2019 -

Southbank Dodge Chrysler LTD responded

We truly appreciate this review. Thank you for your business. Our goal is to keep our customers for life and it's working if you have purchased three vehicles from us already. Dave B, GM

September 02, 2019

Great Service Started this experience with a quote request over the Southbank Internet site followed by a couple of telephone exchanges. Once I got to Southbank, Ty More

by Marc39939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
Sep 03, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you so much for the well written review and 5-stars. Tyler will be very pleased. He works so hard to serve his customers well. On that note - thanks for being our customer. Dave B, GM

August 30, 2019

Awesome Sales Department! I have bought several vehicles from Southbank Dodge, the sales team work very hard to get me what I want. Have always been treated like family and alw More

by TJScummins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Chenier, Stan Noble, Bill Morrison, Rami Alzabri
Sep 03, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for this review. We have a terrific team at Southbank and Stan, Bill, Clayton & Rami will appreciate the kind words. Thank you for you loyalty we will always be here for you. Dave B, GM

August 30, 2019

A pleasant Experience This was my fourth new Jeep purchase since 2012, and it was, by far, the most professional and least frustrating process I have experienced. The staff More

by Happyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Chenier, Brandon Dallaire, Ala Alqasem
Sep 03, 2019 -

Southbank Dodge Chrysler LTD responded

We really appreciate the terrific review. Your comments are perfect as that is what we strive for every day - to give our customers a great experience. So glad you had one and thanks for giving Southbank your business. Dave B, GM

August 28, 2019

Great customer service Chris took care of the issue with my vehicle and provided me with all the information I needed on what they would be doing More

by Ramtough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Desjardins
Sep 03, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you so much for the terrific review & for being our customer. Dave B, GM

August 28, 2019

Good experience with Brandon also very informative It's my second Dodge Ram with Brandon and I am very pleased to deal with Brandon explain very well also I will refer Brandon if I hear from someone More

by South Bank dodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire, Madeleine O'Neil, Daniel O'Neil, Ivan Zechel, Dustin Lemay
Sep 03, 2019 -

Southbank Dodge Chrysler LTD responded

We appreciate the really nice review. Brandon is a real professional who takes care of and serves his customers. Dave B, GM

August 23, 2019

Good service We were treated very well, job done quickly and courteously - we will keep going there for maintenance. We would recommend anyone to use Southbank Dod More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Dustin Lemay
Aug 23, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you very much for this positive review. There have been a few poor ones lately and we are working on solving all of them. Appreciate the story and glad our service dept treats you well. Dave B, GM

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