Southbank Dodge Chrysler LTD

One of the easiest purchases I have made I was dealing with a different dealership and brand for a few weeks. Issues arose out of how I was treated by staff and management. I came to Southban I was dealing with a different dealership and brand for a few weeks. Issues arose out of how I was treated by staff and management. I came to Southbank to look and decided on getting a vehicle. Staff was courteous and had me out of the dealership quickly. In total it took 4 hours to do what another dealership couldn’t do in almost two weeks. I would highly recommended this dealership to anyone looking for a vehicle in the Chrysler family. More

Great experience with John John was a fantastic salesperson to deal with. Helpful and honest, he took me seriously as a customer and was so accommodating when I explained the ex John was a fantastic salesperson to deal with. Helpful and honest, he took me seriously as a customer and was so accommodating when I explained the expectations and limitations of what I was looking for. He was even welcoming in letting me take a test drive with my dog (one of the main reasons I was purchasing a new vehicle!). He was kind, funny, and made me feel really comfortable (and not at all pressured) when debating the purchase. We love our new Jeep, and he made trading in our old Jeep much more appealing than other dealerships. Overall just a great experience, and we will definitely be back when it is time to become a 2 car family! More

Great experience Aaron was amazing to deal with. He listened to what I was looking for to upgrade my vehicle and did everything to find me what I was looking for at a Aaron was amazing to deal with. He listened to what I was looking for to upgrade my vehicle and did everything to find me what I was looking for at a price I was comfortable with. He ensured that the process went smoothly from start to finish. Easy to contact and to talk to about any questions or concerns. I am extremely happy with the service and experience and am absolutely loving my new car! Thanks Aaron! More

Delivered a fine vehicle to my doorsteps in 3 business days! I was in a real bind and needed a new car fast, for a reasonable price. I contacted Southbank and they literally delivered the car to my doorsteps thr I was in a real bind and needed a new car fast, for a reasonable price. I contacted Southbank and they literally delivered the car to my doorsteps three business days later. They even professionally put up with my hassling them ever step of the way. Arron, Khal, and Ala worked some serious magic these last few days. Thank you! More

Excellent service. Honest guys. Quick and efficient. The price is the price. Straight forward. Found the exact vehicle I was looking for and gave me exactly what I was expecting for Quick and efficient. The price is the price. Straight forward. Found the exact vehicle I was looking for and gave me exactly what I was expecting for my trade. More

Recall Done faster than I thought and they were all professional and polite and dealership was very clean and I was satisfied with the work that they did for Done faster than I thought and they were all professional and polite and dealership was very clean and I was satisfied with the work that they did for my car More

South bank experience My experience with Southbank Dodge,, started out , stress full, too say the least. How ever after, good customer interaction all but one issue was s My experience with Southbank Dodge,, started out , stress full, too say the least. How ever after, good customer interaction all but one issue was solved. Overall I would give them a 8/10 Carl Simpson Timmins Ontario More

No pressure, got exactly what I was looking for I have purchased 3 vehicles from Southbank and every single time is a great experience. They listen to what you want and try to get exactly what you a I have purchased 3 vehicles from Southbank and every single time is a great experience. They listen to what you want and try to get exactly what you are looking for at the price range you want. Service after is great and I truly have no negative things to say. Keep up the good work and I will be purchasing my 4th with you in the future. More

Professional. Friendly. Efficient. Accomodating. I cannot thank all the staff at SouthBank Dodge in Ottawa for all of their help to get me my DREAM Jeep! A special thank you to Kerry Ryan, who went a I cannot thank all the staff at SouthBank Dodge in Ottawa for all of their help to get me my DREAM Jeep! A special thank you to Kerry Ryan, who went above and beyond to get me the best deal possible. Kerry is like an uncle to me, a very, very close family friend. Kerry puts all of his heart and soul into his career and has been selling vehicles for as long as I have known him. My mom has bought 2/3 of her Jeeps from Kerry and would never purchase anything different. All of the staff at SouthBank were friendly, approachable, and knowledgable. They care about their customers and want to see you drive away in something that you are going to be happy in for years to come. Thank you, thank you, thank you SouthBank Dodge - I am IN LOVE with my 2019 Jeep Grand Cherokee High Altitude!! More

Great Service Started this experience with a quote request over the Southbank Internet site followed by a couple of telephone exchanges. Once I got to Southbank, Ty Started this experience with a quote request over the Southbank Internet site followed by a couple of telephone exchanges. Once I got to Southbank, Tyler had the vehicle of my choice and explained things in a manner that I could relate to. Tyler did not pressure me but instead demonstrated respect and great sales professionalism . Tyler helped make this experience great. Thank you Tyler. More