Southbank Dodge Chrysler LTD

WORST COSTUMER SERVICE We tried to finance for a 2019 Jeep Grand Cherokee and we knew how much we owed on our previous car and before we got there we called them and told th We tried to finance for a 2019 Jeep Grand Cherokee and we knew how much we owed on our previous car and before we got there we called them and told them how much we owe on our car and they said it wouldn’t be a problem. We spent to days of negotiating prices and picking a car then after they said congratulations on your new car we signed papers and fix up our trade in then I received a call from the financial department saying we are not qualified so they got our hopes up on a car that they claimed we owned and now we don’t. We and my family are very upset with their service at south bank and the employees should get more training on HOW TO SELL A CAR Checking the credit is the first thing ANYONE SHOULD DO when financing a car it shouldn’t be the last thing like how they did to us. THIS PLACE IS ON MY LIST OF TOP WORST DEALERSHIPS More

Awesome experience Excellent service and very knowledgeable They treat their customers very well I would recommend to all friends and family . They are also very Excellent service and very knowledgeable They treat their customers very well I would recommend to all friends and family . They are also very honest about any issues you may have. More

Great service as usual! This was my fifth purchase at Southbank, all with the same sales rep. Brandon Dallaire. Brandon is always a pleasure to deal with, even after the sale This was my fifth purchase at Southbank, all with the same sales rep. Brandon Dallaire. Brandon is always a pleasure to deal with, even after the sale has been completed. I would recommend anyone wishing to purchase a new and or used vehicle to meet with Brandon, you certainly won't be disappointed. I have family and friends who have purchased vehicles at Southbank and I will continue to recommend this dealership! More

Hasan was fantastic!...well sort of Overall my experience was positive with the dealership, although Hasan Wahbeh was exceptional throughout the sales experience. The process with Hasan Overall my experience was positive with the dealership, although Hasan Wahbeh was exceptional throughout the sales experience. The process with Hasan was ideal, he was patient, knowledgeable, accommodating and took time to listen to my needs. He kept in touch during the process and followed up with the right amount of courtesy and professionalism. I would recommend Hasan Wahbeh as a Sales Representitive, you won't find a more approachable experience. ...AND then I dropped off my trade in and that’s where good service ended. I won’t be going back and highly suggest you look elsewhere. I’ve removed all Southbank branding from my truck and get it serviced elsewhere. More

Been dealing with them since 2008 and always been pleased My husband and I found the service very professional and people are always ready to help. Dealt with service also since 2008 and always satisfied My husband and I found the service very professional and people are always ready to help. Dealt with service also since 2008 and always satisfied More

Superb sales. Honest and fair sales. Although I waited a bit they went out of their way to accommodate me. The car is great. No complaints at all. Honest and fair sales. Although I waited a bit they went out of their way to accommodate me. The car is great. No complaints at all. More

Simple and quick Went into south bank looking to trade in my existing vehicle. Told Aaron what I needed from him if we were to make a deal. He was in my corner from th Went into south bank looking to trade in my existing vehicle. Told Aaron what I needed from him if we were to make a deal. He was in my corner from the start and made it a very easy and smooth transition. Aaron was very polite, professional, and amiable. I would recommend anyone in the market for a new vehicle give Aaron a call! Thanks, Aaron, for all your help! More

Friendly, product knowledgeable I have been a client of Southbank Dodge Chrysler Ltd. dating back more than 25 and have been satisfied with the efficient staff and generally with t I have been a client of Southbank Dodge Chrysler Ltd. dating back more than 25 and have been satisfied with the efficient staff and generally with the vehicles I have purchased/leased. Today's staff seem to be more friendly and willing to help than in the past and left me with a feeling of being less like just a number or a dollar sign. With this purchase I actually found that a stressful situation turned out to be an overall rewarding experience. In particular salesperson Stan Noble is a true gentleman with integrity and was critical in guiding me through all aspects of the transaction. More

Top notch sales person! First, let me say that I love my RJ Willies Jeep Wrangler that I recently purchased from Southbank...she's a beauty! Stan not only made the purchasin First, let me say that I love my RJ Willies Jeep Wrangler that I recently purchased from Southbank...she's a beauty! Stan not only made the purchasing process painless, but he went out of his way to ensure customer satisfaction by picking me up at my house and bringing me back to the dealership to pick up my new vehicle. Thank you Stan! More