
Southbank Dodge Chrysler LTD
Ottawa, ON
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2,092 Reviews of Southbank Dodge Chrysler LTD
Awesome Sales Department! I have bought several vehicles from Southbank Dodge, the sales team work very hard to get me what I want. Have always been treated like family and alw I have bought several vehicles from Southbank Dodge, the sales team work very hard to get me what I want. Have always been treated like family and always recommend them to my friends and family. Thank you Stan, Bill, Clayton, and Rami with the purchase of my new 2019 Ram 3500 Dually Limited. I love it, it's a beast! More
A pleasant Experience This was my fourth new Jeep purchase since 2012, and it was, by far, the most professional and least frustrating process I have experienced. The staff This was my fourth new Jeep purchase since 2012, and it was, by far, the most professional and least frustrating process I have experienced. The staff I dealt with were friendly, efficient and knowledgeable. As a matter of fact, it was the first time I dealt with people who new more about the vehicle than I did. All in all, it was a most enjoyable experience. More
Great customer service Chris took care of the issue with my vehicle and provided me with all the information I needed on what they would be doing Chris took care of the issue with my vehicle and provided me with all the information I needed on what they would be doing More
Good experience with Brandon also very informative It's my second Dodge Ram with Brandon and I am very pleased to deal with Brandon explain very well also I will refer Brandon if I hear from someone It's my second Dodge Ram with Brandon and I am very pleased to deal with Brandon explain very well also I will refer Brandon if I hear from someone who wants to Buy a vehicle at South Bank Dodge More
Good service We were treated very well, job done quickly and courteously - we will keep going there for maintenance. We would recommend anyone to use Southbank Dod We were treated very well, job done quickly and courteously - we will keep going there for maintenance. We would recommend anyone to use Southbank Dodge. More
WORST COSTUMER SERVICE We tried to finance for a 2019 Jeep Grand Cherokee and we knew how much we owed on our previous car and before we got there we called them and told th We tried to finance for a 2019 Jeep Grand Cherokee and we knew how much we owed on our previous car and before we got there we called them and told them how much we owe on our car and they said it wouldn’t be a problem. We spent to days of negotiating prices and picking a car then after they said congratulations on your new car we signed papers and fix up our trade in then I received a call from the financial department saying we are not qualified so they got our hopes up on a car that they claimed we owned and now we don’t. We and my family are very upset with their service at south bank and the employees should get more training on HOW TO SELL A CAR Checking the credit is the first thing ANYONE SHOULD DO when financing a car it shouldn’t be the last thing like how they did to us. THIS PLACE IS ON MY LIST OF TOP WORST DEALERSHIPS More
Lacking of care with customer cars Work is half done, still experiencing 3 of same issues car was brought in for, was charged for work that should be on new car warranty, car was brough Work is half done, still experiencing 3 of same issues car was brought in for, was charged for work that should be on new car warranty, car was brought in clean, returned very dirty inside, and around items serviced, this is a repeat occurrence, never going back there. Found a good dodge dealer in Clarence rockland More
Awesome experience Excellent service and very knowledgeable They treat their customers very well I would recommend to all friends and family . They are also very Excellent service and very knowledgeable They treat their customers very well I would recommend to all friends and family . They are also very honest about any issues you may have. More
Hasan was fantastic!...well sort of Overall my experience was positive with the dealership, although Hasan Wahbeh was exceptional throughout the sales experience. The process with Hasan Overall my experience was positive with the dealership, although Hasan Wahbeh was exceptional throughout the sales experience. The process with Hasan was ideal, he was patient, knowledgeable, accommodating and took time to listen to my needs. He kept in touch during the process and followed up with the right amount of courtesy and professionalism. I would recommend Hasan Wahbeh as a Sales Representitive, you won't find a more approachable experience. ...AND then I dropped off my trade in and that’s where good service ended. I won’t be going back and highly suggest you look elsewhere. I’ve removed all Southbank branding from my truck and get it serviced elsewhere. More
Great service as usual! This was my fifth purchase at Southbank, all with the same sales rep. Brandon Dallaire. Brandon is always a pleasure to deal with, even after the sale This was my fifth purchase at Southbank, all with the same sales rep. Brandon Dallaire. Brandon is always a pleasure to deal with, even after the sale has been completed. I would recommend anyone wishing to purchase a new and or used vehicle to meet with Brandon, you certainly won't be disappointed. I have family and friends who have purchased vehicles at Southbank and I will continue to recommend this dealership! More