Southbank Dodge Chrysler LTD
Ottawa, ON
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2,110 Reviews of Southbank Dodge Chrysler LTD
Great experience! Had a great experience buying my new Jeep Gladiator. Patrick and the rest of the team were great. I would recommend this dealership to others lookin Had a great experience buying my new Jeep Gladiator. Patrick and the rest of the team were great. I would recommend this dealership to others looking for a Jeep. More
Friendly, professional service Clear, detailed cost estimates of suggested repairs, no surprises and constant updates while away at work! Great job Jenna L. (Last visit Sept 19, 20 Clear, detailed cost estimates of suggested repairs, no surprises and constant updates while away at work! Great job Jenna L. (Last visit Sept 19, 2018) More
They work to make you happy As a seasoned car buyer, I know exactly what I want and don't want from a dealer. I went in and asked what they could do for me, and they exceeded my As a seasoned car buyer, I know exactly what I want and don't want from a dealer. I went in and asked what they could do for me, and they exceeded my expectation. They are a busy dealership with experienced salesmen like Brandon Dallaire and a dedicated General Salesmanager (Clayton) who will make sure your buying experience is great. More
Fair and Flexible We purchased a new Jeep from Southbank and a pushed them hard during negations. The team was flexible and fair to negotiation with. We were able to co We purchased a new Jeep from Southbank and a pushed them hard during negations. The team was flexible and fair to negotiation with. We were able to come to a deal that worked for both of us. Mark had a good idea of what we wanted. I think the sales team understood what kind of buyers we were and didn't try to tactics that would have frustrated us or caused a negative experience. I would buy a vehicle from them again. More
Always feel welcomed! Great customer service and customer care. A great experience every time. Thank you to the service team. Always a pleasure doing business with you all Great customer service and customer care. A great experience every time. Thank you to the service team. Always a pleasure doing business with you all. More
Outstanding Service Outstanding service and communication. Very informative and confident with knowledge behind their cars. My needs were always catered to and felt like Outstanding service and communication. Very informative and confident with knowledge behind their cars. My needs were always catered to and felt like I had the whole team had my back More
Great!!!! From the moment we walked in to the dealership, the salesman were friendly and not pushy! This made the deal. Staff were helpful, listened to concern From the moment we walked in to the dealership, the salesman were friendly and not pushy! This made the deal. Staff were helpful, listened to concerns and offered up solutions to make my purchase go as smoothly as it could. Staff were courteous and I was in and out in no time. Thank you Southbank!! I would highly recommend this dealership to anyone looking for a vehicle in the Chrysler Family. More
Wonderful Everyone was just so helpful. They meet all of our needs and did everything we wanted to complete the deal. Yves worked with us to get to know our new Everyone was just so helpful. They meet all of our needs and did everything we wanted to complete the deal. Yves worked with us to get to know our new vehicle..He has a lot of patience..super friendly and always smiling. More
One of the easiest purchases I have made I was dealing with a different dealership and brand for a few weeks. Issues arose out of how I was treated by staff and management. I came to Southban I was dealing with a different dealership and brand for a few weeks. Issues arose out of how I was treated by staff and management. I came to Southbank to look and decided on getting a vehicle. Staff was courteous and had me out of the dealership quickly. In total it took 4 hours to do what another dealership couldn’t do in almost two weeks. I would highly recommended this dealership to anyone looking for a vehicle in the Chrysler family. More
Great experience with John John was a fantastic salesperson to deal with. Helpful and honest, he took me seriously as a customer and was so accommodating when I explained the ex John was a fantastic salesperson to deal with. Helpful and honest, he took me seriously as a customer and was so accommodating when I explained the expectations and limitations of what I was looking for. He was even welcoming in letting me take a test drive with my dog (one of the main reasons I was purchasing a new vehicle!). He was kind, funny, and made me feel really comfortable (and not at all pressured) when debating the purchase. We love our new Jeep, and he made trading in our old Jeep much more appealing than other dealerships. Overall just a great experience, and we will definitely be back when it is time to become a 2 car family! More











