Southbank Dodge Chrysler LTD

Nothing to include. All my issues were fully addressed and explained to the best of their knowledge. Keep up the excellent work. Will definitely bring my vehicle back for servicing and explained to the best of their knowledge. Keep up the excellent work. Will definitely bring my vehicle back for servicing More

My original decision was to purchase stock # 922665, schedule a test drive but was informed that an employee took the vehicle home and was off until the following day. Then was advised that the vehicle schedule a test drive but was informed that an employee took the vehicle home and was off until the following day. Then was advised that the vehicle was sold so I choose stock #922666, was advised approved and went in to sign documents. Then was informed the approval was reversed, in the end I now have a 2015 Dodge Journey unfortunately it took about 3weeks to drive a vehicle off the lot More

Excellent, professional, kind. Im very please with this dealership, i purchased my vehicle here and ive been coming back ever since. im always very well taken care of and can always Im very please with this dealership, i purchased my vehicle here and ive been coming back ever since. im always very well taken care of and can always count on Dan and Madeleine. More

I had amazing customer service after going through such an ordeal/lack of communication with the person of contact before Tyler. Finally got my Jeep trunk fixed with the new part within just a few days of an ordeal/lack of communication with the person of contact before Tyler. Finally got my Jeep trunk fixed with the new part within just a few days of my appointment with Tyler. (that was supposed to have been ordered months ago but it never took place). Incredibly great experience and honestly he should be promoted for all the hard work and dedication he shows in getting the job/task done right as it should be. Also, Madeleine is always so helpful and kind at the desk. Thank you so much you have restored my trust that this dealership has employees who know what they are doing. More

I moved to Ottawa from out of province. It was to my understanding I had paid for a service to have my oil change and tire rotation covered as part of a plan I had purchased when I bought my vehicle. Ty understanding I had paid for a service to have my oil change and tire rotation covered as part of a plan I had purchased when I bought my vehicle. Tyler took the time to fully explain my benefits of my plan. It ends up I had a lot more coverage than I had anticipated. Further, he explained all the services the dealership offers which again exceeded my expectation. He is a great asset to the team and I had a great first impression overall. I will be coming back for all future maintenance I need to complete here. More

exellent most friendly person ever. very professional thanks Stan . see you on my next purshase for sure ,i love the new RAM thanks again for making it easy , most friendly person ever. very professional thanks Stan . see you on my next purshase for sure ,i love the new RAM thanks again for making it easy , cheers More

above and beyond i had the best sale person helping me he went above and beyond to make sure i got the right car and made sure that i was satisfied ,this is my 3 third i had the best sale person helping me he went above and beyond to make sure i got the right car and made sure that i was satisfied ,this is my 3 third purchase from southbank my my son did a upgrage not long ago as me. More

Dealt with a salesman, Stan Noble, he was very helpful, knowledgeable, and fun. Would deal with him again. He seemed genuinely pleased to help us when ours was defective nice guy knowledgeable, and fun. Would deal with him again. He seemed genuinely pleased to help us when ours was defective nice guy More

Dan from service provided excellent customer service and care. Took the time to listen to my concern with my vehicle and ensured vehicle would be look at with care and back to me in working condition. I wi care. Took the time to listen to my concern with my vehicle and ensured vehicle would be look at with care and back to me in working condition. I will definitely continue to visit Southbank Dodge for sales or service and will pass the word to family and friends. More

Great service and fantastic front line. Peter, Great service and fantastic front line. Peter, Madeleine and Dan are the best. I had some bad service elsewhere in the past and it’s a pleasure f Great service and fantastic front line. Peter, Madeleine and Dan are the best. I had some bad service elsewhere in the past and it’s a pleasure finally getting back to superb service! More