Southbank Dodge Chrysler LTD

Brandon was very easy to work with, straight to the point and easily answered all of my questions. I highly recommend using him if you want to make a stress free buying experience and easily answered all of my questions. I highly recommend using him if you want to make a stress free buying experience More

Tyler was amazing! He gave me good advice over the phone when I called and when I came in for the work on my Jeep he brought me to the garage and explained everything to me. I will definitely be back to see when I called and when I came in for the work on my Jeep he brought me to the garage and explained everything to me. I will definitely be back to see Tyler. More

Great staff, Great Service I have bought my 4th vehicle thru this dealership, used and new. I have always been satisfied, and they always make sure I am happy. We never had any I have bought my 4th vehicle thru this dealership, used and new. I have always been satisfied, and they always make sure I am happy. We never had any issued with the vehicles, and we always find ourselves to go back and see what else we can buy! Bruce is the best at making sure that all goes well and smooth. Decio made the finance quick and painless, even with my bad credit. More

great experience best dealer in Ottawa Ontario .I've bought three cars from them , and i never looked back . bet service and sales thank you so much for being so stra best dealer in Ottawa Ontario .I've bought three cars from them , and i never looked back . bet service and sales thank you so much for being so strait forward More

The service team at Southbank is exceptional. Dean proactively accommodated a change to my appointment to service my Jeep. He and his colleagues are trustworthy, caring and great at what they do. proactively accommodated a change to my appointment to service my Jeep. He and his colleagues are trustworthy, caring and great at what they do. More

Nothing to include. All my issues were fully addressed and explained to the best of their knowledge. Keep up the excellent work. Will definitely bring my vehicle back for servicing and explained to the best of their knowledge. Keep up the excellent work. Will definitely bring my vehicle back for servicing More

My original decision was to purchase stock # 922665, schedule a test drive but was informed that an employee took the vehicle home and was off until the following day. Then was advised that the vehicle schedule a test drive but was informed that an employee took the vehicle home and was off until the following day. Then was advised that the vehicle was sold so I choose stock #922666, was advised approved and went in to sign documents. Then was informed the approval was reversed, in the end I now have a 2015 Dodge Journey unfortunately it took about 3weeks to drive a vehicle off the lot More

Excellent, professional, kind. Im very please with this dealership, i purchased my vehicle here and ive been coming back ever since. im always very well taken care of and can always Im very please with this dealership, i purchased my vehicle here and ive been coming back ever since. im always very well taken care of and can always count on Dan and Madeleine. More

I had amazing customer service after going through such an ordeal/lack of communication with the person of contact before Tyler. Finally got my Jeep trunk fixed with the new part within just a few days of an ordeal/lack of communication with the person of contact before Tyler. Finally got my Jeep trunk fixed with the new part within just a few days of my appointment with Tyler. (that was supposed to have been ordered months ago but it never took place). Incredibly great experience and honestly he should be promoted for all the hard work and dedication he shows in getting the job/task done right as it should be. Also, Madeleine is always so helpful and kind at the desk. Thank you so much you have restored my trust that this dealership has employees who know what they are doing. More

I moved to Ottawa from out of province. It was to my understanding I had paid for a service to have my oil change and tire rotation covered as part of a plan I had purchased when I bought my vehicle. Ty understanding I had paid for a service to have my oil change and tire rotation covered as part of a plan I had purchased when I bought my vehicle. Tyler took the time to fully explain my benefits of my plan. It ends up I had a lot more coverage than I had anticipated. Further, he explained all the services the dealership offers which again exceeded my expectation. He is a great asset to the team and I had a great first impression overall. I will be coming back for all future maintenance I need to complete here. More