Southbank Dodge Chrysler LTD

Excellent Experience with Ivan and John Trade in process Excellent Experience with Ivan and John Trade in process completely seamless Would definitely recommend this dealership !! Drove away extremely ha Excellent Experience with Ivan and John Trade in process completely seamless Would definitely recommend this dealership !! Drove away extremely happy in our dream car!!! Great Work Southbank More

Hello. I just wanted to say thank you to your staff for such wonderful service. They were great . Madeleine booked me in for an appointment for June 5 which was Perfect timing as it was my day off from wor such wonderful service. They were great . Madeleine booked me in for an appointment for June 5 which was Perfect timing as it was my day off from work. She was very cheerful and energetic and even emailed me to confirm appointment. 😀. She is always eager to help in any way she can . Always gives me the info I need .Then when I arrived Tyler was there with a smile as usual. Greeted me and took my keys and verified with me the synthetic oil change and tire rotation etc. He then told me to go relax in the waiting room while my Jeep getting serviced. All went well and I asked a few questions about my tires etc and both dean Martin and Tyler gave me info on what I wanted to know . Dean and Tyler and Madeleine are all knowledgeable on my Jeep and always give me good solid advice when I ask about preventative maintenance and etc about my Jeep. All in all a great experience as usual. Will definitely be back for oil change and any service I need. Thanks adam More

Ignored Talked to Patrick and went to test drive your Blue Mustang convertible 2 weeks ago. Even though it was not my favorite color and that was told that it Talked to Patrick and went to test drive your Blue Mustang convertible 2 weeks ago. Even though it was not my favorite color and that was told that it was cheaper because you were not a 'Fort dealer. It turned out that it was quite a bit more expensive than the identical MustangI found on a few other dealerships. I told Patrick that I might be interested and will get back in touch. A few days later I send him a note on Messenger - he never replied. A few days later, I sent another note on Messenger and got a reply from some receptionist that said that she had not been able to reach him. I guess no negociation possible here ! So, good bye! More

Customer service as it should be Repairs to my van were extensive and expensive. Decio went above and beyond to find me a vehicle I could live with and afford. Greatly Appreciated Repairs to my van were extensive and expensive. Decio went above and beyond to find me a vehicle I could live with and afford. Greatly Appreciated More

Service Department I was there for my Jeep Wrangler had a work order appointment.I met with this gentlemen name Tyler Parker for the first time and i was very happy with I was there for my Jeep Wrangler had a work order appointment.I met with this gentlemen name Tyler Parker for the first time and i was very happy with his polite manners of customer service.and he took care of my issue very well.and I am very happy!!! More

I have bought six vehicles here and now my third Jeep at SouthBank. After shopping, still haven’t found a better price. The sales representative, delivered as promised. 👍🏻👍🏻👍🏻 SouthBank. After shopping, still haven’t found a better price. The sales representative, delivered as promised. 👍🏻👍🏻👍🏻 More

Highly recommended dealership! Troy, our salesman, went above and beyond to make sure our experience exceeded all our expectations. Salesperson and Financing Agent took the time to explain the costs/fees, above and beyond to make sure our experience exceeded all our expectations. Salesperson and Financing Agent took the time to explain the costs/fees, financing program and answered all our questions promptly. They take the time to listen to their client's needs and desires! Great exchange value and pricing. All around GREAT experience. The staff is extremely friendly and professional. Southbank is the place to go!!! Thanks Southbank Team, we love our 2019 Warlock! More

Changing Winter Tires to Summer Tires I took advantage (recommended by my son Sean who has bought his last two trucks from Southbank) of a special for seniors during the pandemic. I was t I took advantage (recommended by my son Sean who has bought his last two trucks from Southbank) of a special for seniors during the pandemic. I was treated very professionally by Rod. All precautions taken. I have recommended Southbank to a number of elderly(!0 friends. More

When I bought my 2015 wrangler Sahara South Bank was great. Sales did what I asked. Service has taken care of my service. I will be going back for my next Wrangler. great. Sales did what I asked. Service has taken care of my service. I will be going back for my next Wrangler. More

Very Professional Excellent Customer Service Just had my car serviced by Southbank and I must thank them for the professional work done. Every year, I usually spend hours polishing, cleaning, wa Just had my car serviced by Southbank and I must thank them for the professional work done. Every year, I usually spend hours polishing, cleaning, waxing & detailing my car. This year, Southbank did it as part of my service agreement when I purchased the car. Got the car within a timely manner and they did an excellent job on the Detailing. Thanks Southbank. Excellent job. More