
Southbank Dodge Chrysler LTD
Ottawa, ON
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2,087 Reviews of Southbank Dodge Chrysler LTD
I found them very straight forward to deal with. I appreciated the lack of high pressure sales tactics and friendly staff. I shopped around but decided I would rather give my business to Southbank. appreciated the lack of high pressure sales tactics and friendly staff. I shopped around but decided I would rather give my business to Southbank. More
When mom and I were down and out Service gave us credit to fix our Car. Now we're in a newer Car you know like far out to fix our Car. Now we're in a newer Car you know like far out More
I visited Southbank today and was pleased to get my Bluetooth speaker that goes with my amazing red Jeep Gladiator. Rodrigo was very helpful and also very kind to my daughter. I’m very thankful for Rod Bluetooth speaker that goes with my amazing red Jeep Gladiator. Rodrigo was very helpful and also very kind to my daughter. I’m very thankful for Rodrigo for getting my pack-bag for the pop-off roof. I look forward to the Tonneau cover as well.Always a friendly cheerful visit. More
Ninety percent We love our new red Jeep Gladiator Overland and everything went smoothly. I’m giving 90% score because 3 things didn’t happen and need to wait on, the We love our new red Jeep Gladiator Overland and everything went smoothly. I’m giving 90% score because 3 things didn’t happen and need to wait on, they were not included on delivery date. I was a bit disappointed about the dirty hand prints all over the white interior of the roof from installation. I was able to clean tho. Nonetheless it’s an excellent vehicle with lots of beautiful options and a really sexy looking ride as Rod put it. Thanks to everyone that made us feel special and helping us along with this purchase. Our heads are still spinning as to how fast we made the deal and got the financing! The truck was ready on time except for the missing parts :-( More
Amazing Service !!!! I recently brought my car to SouthBank for some repairs, and was extremely impressed with my experience. Working in health care, the hours made it difficult to coordinate a pick SouthBank for some repairs, and was extremely impressed with my experience. Working in health care, the hours made it difficult to coordinate a pick up. Tyler Parker went above any beyond to ensure I had my car to drive to work the next day. He was very flexible with my schedule and organized to have my car dropped off for me! I was blown away! I often travel between hospitals and rely on a vehicle, especially during this time. Working during a pandemic has been challenging for us all, but having such great service really made things easier! Thank you SouthBank and thank you to an excellent Service Advisor Tyler! -Melissa More
Excellent Experience with Ivan and John Trade in process Excellent Experience with Ivan and John Trade in process completely seamless Would definitely recommend this dealership !! Drove away extremely ha Excellent Experience with Ivan and John Trade in process completely seamless Would definitely recommend this dealership !! Drove away extremely happy in our dream car!!! Great Work Southbank More
Hello. I just wanted to say thank you to your staff for such wonderful service. They were great . Madeleine booked me in for an appointment for June 5 which was Perfect timing as it was my day off from wor such wonderful service. They were great . Madeleine booked me in for an appointment for June 5 which was Perfect timing as it was my day off from work. She was very cheerful and energetic and even emailed me to confirm appointment. 😀. She is always eager to help in any way she can . Always gives me the info I need .Then when I arrived Tyler was there with a smile as usual. Greeted me and took my keys and verified with me the synthetic oil change and tire rotation etc. He then told me to go relax in the waiting room while my Jeep getting serviced. All went well and I asked a few questions about my tires etc and both dean Martin and Tyler gave me info on what I wanted to know . Dean and Tyler and Madeleine are all knowledgeable on my Jeep and always give me good solid advice when I ask about preventative maintenance and etc about my Jeep. All in all a great experience as usual. Will definitely be back for oil change and any service I need. Thanks adam More
Ignored Talked to Patrick and went to test drive your Blue Mustang convertible 2 weeks ago. Even though it was not my favorite color and that was told that it Talked to Patrick and went to test drive your Blue Mustang convertible 2 weeks ago. Even though it was not my favorite color and that was told that it was cheaper because you were not a 'Fort dealer. It turned out that it was quite a bit more expensive than the identical MustangI found on a few other dealerships. I told Patrick that I might be interested and will get back in touch. A few days later I send him a note on Messenger - he never replied. A few days later, I sent another note on Messenger and got a reply from some receptionist that said that she had not been able to reach him. I guess no negociation possible here ! So, good bye! More
Customer service as it should be Repairs to my van were extensive and expensive. Decio went above and beyond to find me a vehicle I could live with and afford. Greatly Appreciated Repairs to my van were extensive and expensive. Decio went above and beyond to find me a vehicle I could live with and afford. Greatly Appreciated More
Service Department I was there for my Jeep Wrangler had a work order appointment.I met with this gentlemen name Tyler Parker for the first time and i was very happy with I was there for my Jeep Wrangler had a work order appointment.I met with this gentlemen name Tyler Parker for the first time and i was very happy with his polite manners of customer service.and he took care of my issue very well.and I am very happy!!! More