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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,092 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,092 Reviews of Southbank Dodge Chrysler LTD

February 02, 2021

amazing staff and service this is my 5th vehicle I have amazing staff and service this is my 5th vehicle I have unbought from them and will be back, Nolan sales guy was excellent as well, and Amondo is am More

by rob.leitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Alzabri
Feb 02, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr, Leitch for your positive review. Our sales staff and management strive to be on top of their game from the minute you walk in, right to the moment you leave with your new vehicle. Rodrigo Brand Customer Relations Manager

January 22, 2021

I made a right design to go deal with greatest staff from the maneger yo the sales person definitely I will deal with them for the rest of my life it’s not a joke everyone how ever needs ram should go there More

by Sadek73chararaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Lafrance, Ivan Zechel, Khalid Hanhan, Troy Charlebois, Kathy Stack, Mike Thomas, Carl Patry, Mark Desjardins, Andre Bond
Jan 22, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you very much for such an outstanding review. We are so happy that we were able to fulfill all of our commitments We look forward to seeing you at your next service visit. Rodrigo Brand Customer Relations Manager

January 21, 2021

Like many people I like the process of buying a new car about a much as having a tooth pulled. That being said, the staff at Southbank Dodge made the process almost painless. From our first meeting with Jo More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem, Rod Brand, John Aladin
Jan 21, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you David for your review. Our staff always tries to go above and beyond to please our clients. We are glad that your concerns were looked after promptly. Look forward to seeing you at your first service appointment. Rodrigo Brand Customer Relations Manager

January 15, 2021

We received great and quick service buying our used Caravan. The staff was very helpful and friendly. We would definitely recommend based on our experience. More

by Gdtoll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamer Al Laham, Rami Alzabri
Jan 19, 2021 -

Southbank Dodge Chrysler LTD responded

Good Morning Mr. Toll. We appreciate your 5-star review. Thank you for taking the time to write a review.

January 14, 2021

Gave me false information from the start. 5 and a half months to still not receive my vehicle which was promised to me in 1 month. Disappointing and should’ve never dealt with this dealership. More

by Zeiad M.
Recommend Dealer
No
Employees Worked With
Khalid Hanhan
Mar 01, 2021 -

Southbank Dodge Chrysler LTD responded

Good Morning zeiad i would like to hear from, you to see if we can find a solution. 613-731-1970 Ex 2228 Thank you Rodrigo Brand Customer Relations Manager

January 13, 2021

We have purchased two Grand Caravans from Southbank in the past two years. We have had excellent service from sales to financing to delivery. 100% recommended. More

by Stu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Zechel, Khalid Hanhan, Rod Brand
Jan 13, 2021 -

Southbank Dodge Chrysler LTD responded

Good Morning Stu. Thank you for your review, we are happy that we were able to make your experience at Southbank Dodge a memorable one. We look forward to your next visit Rodrigo Brand Customer Relations Manager

January 06, 2021

John, Rodrigo, and Rami all made it extremely easy to buy a new Jeep. Great communication throughout the sale, accommodating approach, and very quick service. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Alzabri, Rod Brand, John Aladin
Jan 06, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Kevin for your ratings. We are very happy we were able to meet all your expectations. Thank you for your business and we look forward to seeing you on your first service appointment. Rodrigo Brand Customer Relations Manager

January 06, 2021

Very pleased with the service and all the staff. Very nice and helpful service dept! Drop off an pick up went so smooth and efficient More

by Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Martin, Daniel O'Neil
Jan 06, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr. Young, for your positive review. Dean and Dan are an important part of our team. And we appreciated you recognizing their hard work to meet your needs. Happy new year We look forward to seeing you again in the future. Rodrigo Brand Customer Relations Manager

January 05, 2021

Mike was very knowledgeable and put us at ease from the start. His candor and friendly demeanor was greatly appreciated. I would highly recommend buying a vehicle from him. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem, Mike Thomas
Jan 05, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you for taking the time to rate us. Mike is a big part of our team and I know how hard he works to meet expectations place upon him. We look forward to seeing you at your first service appointment. Rodrigo Brand Customer Relations Manager

December 27, 2020

Mike held true to his word, be careful 2 managers tried to pass one over me. Especially it was a safety issue. Be really careful More

by Claude Gariepy
Recommend Dealer
Yes
Employees Worked With
Clayton chenier 1 star.., Troy Charlebois, Mike Thomas
Dec 27, 2020 -

Southbank Dodge Chrysler LTD responded

Good afternoon Mr Garvey. My name is Rodrigo Brand and I am the customer relations manager. Am sorry to hear That the delivery of your vehicle was not a complete positive one. I would be interested in hearing from you. I would like to find out what Transpired. Please feel free to reach out to me at 613-731-1970 ex 2228. I will be back in the office tomorrow at 6:30 am. I look forward to hearing from you and hopefully we can rectify this issues going forward. Rodrigo Brand Customer relations manager

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