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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,092 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,092 Reviews of Southbank Dodge Chrysler LTD

March 05, 2021

We have used this dealership for our last three vehicle purchases and have not been disappointed. We have dealt with the general sales manager Khalid Hanhan for all of our purchases and honestly cannot More

by April.l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Martin, Khalid Hanhan, Rod Brand
Mar 05, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, April. It was our pleasure to make your experience of buying a vehicle a positive one. We look forward to your first service appointment Rodrigo Brand Customer Relations Manager

March 05, 2021

Since purchasing my car from Southbank Dodge a little over a year ago, I have received very high quality service and attention to detail from Tyler and his team. He has gone above and beyond when I have More

by Catherine-belanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
Mar 05, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mrs. Belanger. We pride ourselves on providing top service to all of our valued clients. Rodrigo Brand Customer Relations Manager

March 02, 2021

Incredible service, outstanding attention to detail and unbelievable turn around. I went in on a Friday afternoon and drove my vehicle off the lot on the following Monday. I bought a 2021 Jeep Wrangler Rub More

by Taryn Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Alzabri, Khalid Hanhan, Simon Mertick
Mar 02, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mrs. Miller. We are very happy that your experience at Southbank was a positive one. We look forward to seeing you at your first service appointment. Rodrigo Brand Customer Relations Manager

February 25, 2021

We were very satisfied with our recent purchase from South Bank. Simon was knowledgeable, always available to answer any questions/concerns we had, and was able to find us exactly what we were looking f More

by Michelle & Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Mertick
Feb 25, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Michelle & Scott for your outstanding review. Its always nice to hear from our clients. We look forward to your first service visit. Rodrigo Brand Customer Relations Manager

February 25, 2021

Service was good but I did ask them to put air in my tires but it doesn’t look like they did it. The warning light is still I’ve and it tells me to inflate my tires. I would, but with that metric read More

by judyavalentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Feb 25, 2021 -

Southbank Dodge Chrysler LTD responded

Mrs. Avalentine if you can please bring the vehicle back and we will make sure it gets done properly. We are sorry for your inconvenience RodrigoBrand Customer Relations Manager

Feb 25, 2021 -

judyavalentine responded

It’s not really that big a deal. I don’t drive that much, so when it’s a little warmer, I’ll actually try it myself. Thanks.

February 16, 2021

Rod was very friendly, helpful, knowledgeable, and efficient. He worked very hard to satisfy our requests and made our car buying experience easy. We are very appreciative of his service. More

by jhvandervoort85
Recommend Dealer
Yes
Employees Worked With
Rod Brand
Feb 16, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr. and Mrs. Vandervoort for your review. I am glad I was able to make this experience an enjoyable one. I look forward to seeing you at your first service appointment. Rodrigo Brand Customer Relations Manager

February 13, 2021

Would like to thank Mark, Robbie, Rod and Rami for making our recent purchase pleasant and hassle free, our family is enjoying our new van! And can’t wait to take our first road trip once it’s safe to do so. More

by Alex_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Alzabri, Mark Desjardins, Rod Brand
Feb 16, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Alex for your positive review. We are glad that your experience at Southbank was an enjoyable one. Our team always goes out of their way to look after our clients. May you have many pleasant and safe road trips in the future. Thank you. We look forward to your first service visit. Rodrigo Brand Customer Relations Manager .

February 11, 2021

Service was friendly and efficient.Dan was extremely Service was friendly and efficient. Dan was extremely helpful and clear in his answers to our questions. Great being able to get a Loaner on site. More

by jrobinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Feb 12, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you jrobinz for your 5-start review. Dan is definitively one of the best in the business. It shows in his constant positive reviews. We look forward to your next visit Have a great long weekend Rodrigo Brand Customer Relations Manager

February 10, 2021

I contacted a service rep. on Monday, I needed my windshield replaced I gave him all of my info. he told me that he would get back to me with a price and appointment details. I'm still waiting for hi More

by Bosco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Lafrance
Feb 10, 2021 -

Southbank Dodge Chrysler LTD responded

Good Morning Mr or Mrs Bosco I am truly sorry for the mix-up. we are usually 99.99% on top of our game. It's obvious we drop the ball. If you could please call me at 613-731-1970 Ex 2228 and I will more than happy to go over this with you. Once again I apologize for the mistake of not getting back to you in a timely manner. Rodrigo Brand Customer Relations Magager

February 02, 2021

Intake process was quick , friendly and efficient. Then , I enjoyed a good free coffee in a well organized waiting room with a large screen TV . No crowding to respect the Covid problem with adequate washroo More

by Fedfdtg428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic's name ?, Daniel O'Neil
Feb 02, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you for your rating. we always try to strive for a 5-start rating, so if there was something we didn't do to earn a 5-start rating please feel free to reach out to me so we may improve 613-731-1970 ex2228 Thank you Rodrigo Brand Customer Relations Manager

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