Southbank Dodge Chrysler LTD

Treated like Family!!!! This was my first time to this dealership, and with the experience I have had, I will always return to them as long as I live in Ottawa. Shelly, hope This was my first time to this dealership, and with the experience I have had, I will always return to them as long as I live in Ottawa. Shelly, hope I did not get her name wrong, started with us. Rick, helped us throughout the search for my dream vehicle. , Rami and other staff whom I can't recall their names were absolutely great. They were all so Personable, and did not feel pressured in any way. Anytime I am there for an oil change, I will be stopping by the sales office to say hello. More

Best car buying experince so far! The Dodge Caravan is my fifth car buying experience and the best of the lot! No pressure from my Sales rep, Kelsey. She was knowledgeable about the ve The Dodge Caravan is my fifth car buying experience and the best of the lot! No pressure from my Sales rep, Kelsey. She was knowledgeable about the vehicles I was interested in and got me to the proce point I wanted - all with a smile on her face. More

Great experience-shopped around and really got best deal Amanda lCaza was our salesperson - exceptionally professional - no pressure whatsoever and was very patient with us - we compared other vehicles - he Amanda lCaza was our salesperson - exceptionally professional - no pressure whatsoever and was very patient with us - we compared other vehicles - he took his time and really worked with us - I would highly recommend him should you be in need of purchasing a vehicle. This is the second vehicle that we have purchased with Southbank and we are very impressed. Client service was exceptional and everything was clearly explained. Tony started the financial process and was very courteous and Sharon who looked after our finances in the end to get an amazing deal - took her time and really personalized everything for us. More

Not what I was expecting Went into the dealership looking for information on a few of the vehicles on the lineup. The sales woman didn't have a good understanding of the vehic Went into the dealership looking for information on a few of the vehicles on the lineup. The sales woman didn't have a good understanding of the vehicles and stated facts that were untrue. I left the dealership feeling that I knew less about chrysler vehicles then before I had gone in. More

Excellent customer service from Gus I had Mister Gus as the salesperson who greeted me at the door. He took his time and explained step by step the process with a great smile. He is very I had Mister Gus as the salesperson who greeted me at the door. He took his time and explained step by step the process with a great smile. He is very calm and is always ready to help or answer any of my questions. Thank you Mister Gus! More

The salesperson was excellent I am enjoying the car - but certainly not as fuel efficient as my previous car - I also do not agree with the $70 fuel charge - I let the car go until I am enjoying the car - but certainly not as fuel efficient as my previous car - I also do not agree with the $70 fuel charge - I let the car go until I absolutely needed fuel and filled it at 99.5 per litre for $41.00 - I have always purchased new vehicles (6 others) and never once had to pay for the fuel tank to be topped up - that was a money grab that ended up being financed - other than that the sales people and associates were very good and everything was handled quickly I do not understand some charges such as freight amounting to $1795 when this vehicle was a previous daily rental - also the 6.5 touch radio which is inlcuded in the listing of what is included with the vehicle costing $1225.00 and reincluded on our sales invoice - what is the paint charge of 195.00 - is this to repair damage caused by the person who put 5353 kilometers while using it as a rental - why am I paying More

Excellent customer service Because of the excellent customer service from beginning to the end. Amanda lCaza the sales peson and Sharon Reid the financial advisor made the it a Because of the excellent customer service from beginning to the end. Amanda lCaza the sales peson and Sharon Reid the financial advisor made the it a plaisant experience. More

Excellent Great Service all around. Stan and Sharon were really good! This is my 15th car/van from Southbank. Will be back....all good! See you in 60,000 KMs Great Service all around. Stan and Sharon were really good! This is my 15th car/van from Southbank. Will be back....all good! See you in 60,000 KMs More

Our first vehicle We got fantastic service from Stan, he was very knowlegable and worked with us to get exactly what we wanted. He worked with our price range and we go We got fantastic service from Stan, he was very knowlegable and worked with us to get exactly what we wanted. He worked with our price range and we got what we were looking for. I would recommend anyone to go see him. Thank you Stan for selling us our first vehicle. We will most definately be back for our next one! More

Excellent service After a horrible experience with Dilawri Dodge Chrysler Jeep, where they couldn't even get us the vehicle they promised us, we went to Southbank Dodge After a horrible experience with Dilawri Dodge Chrysler Jeep, where they couldn't even get us the vehicle they promised us, we went to Southbank Dodge. Not only did we get a great deal, we also had a much more pleasant experience. We highly recommend Michael Neville who was very helpful and friendly throughout the whole process. This is the second time we've bought a vehicle from Southbank Dodge and had a wonderful experience. Bruce Cameron and Dan Boyd were also very helpful. Thank you guys so much, we are very happy with our Ram! :) More