Southbank Dodge Chrysler LTD

Had a very good experience We recently purchased a new Jeep Cherokee Sport an dealt with very knowledgable and helpful sales people who were only too happy to explain about the We recently purchased a new Jeep Cherokee Sport an dealt with very knowledgable and helpful sales people who were only too happy to explain about the different models and advise the best vehicle for our needs. More

Super service and accueil !!! Le vendeur (Mr Gustavo) est très serviable et très motivé. Il veut absolument plaire et satisfaire l'acheteur. Merci beaucoup Mr Gus !!! Au plaisir Le vendeur (Mr Gustavo) est très serviable et très motivé. Il veut absolument plaire et satisfaire l'acheteur. Merci beaucoup Mr Gus !!! Au plaisir de vous revoir et je vous le conseille vivement ! More

Great job guys! I recently purchased a 2016 ram 2500 from south bank. Had a great experience with Moe my sales rep, Bruce (sales manager), Chris in finance. Everyone I recently purchased a 2016 ram 2500 from south bank. Had a great experience with Moe my sales rep, Bruce (sales manager), Chris in finance. Everyone did very well. Special thanks to the rest of the team that kept supplying ballons to my 3 kids and keeping them entertained while we waited in the showroom for our new truck. More

Just an amazing team work I came in with a need and a budget. Stan Noble, our Sales Representative, really worked hard to get us what we needed. He concerted with his team and I came in with a need and a budget. Stan Noble, our Sales Representative, really worked hard to get us what we needed. He concerted with his team and finally zoomed in on THE vehicle we needed for our family of 6. A brand new Dodge Grand Caravan Black Top Edition. I have looked at quite a few vehicles before but was never 100% sure, did not get the WOW factor. Well, Stan did it. It has been a few months now and we really are proud of our vehicle, and proud of our dealer. More

Beep Beep Jeep Jeep My Momma always said, if you don't have anything nice to say, you shouldn't say anything at all. Well guess what? I only have nice things to say about My Momma always said, if you don't have anything nice to say, you shouldn't say anything at all. Well guess what? I only have nice things to say about my experience at Southbank Capital Dodge. As a car owner for more than 20 years, this wasn't my first rodeo with car dealerships and sales people. But, I have to say that it was certainly my best experience. Gustavo (Mister Gus) was thoughtful and patient. He graciously spent time with me, answered all my questions (and I had many), and genuinely cared about my purchase decision and, more importantly, my budget. I would also say the same for the rest of the team that helped with my purchase (including Decio & Dan). No pressure, no hard-sales tactics. Just caring folks looking to help someone make the right decision at the right price. More

Pleasant It was a pleasant experience. Very friendly and courteous. No typical sales pitch, being in the business myself for 10 years I was very satisfied with It was a pleasant experience. Very friendly and courteous. No typical sales pitch, being in the business myself for 10 years I was very satisfied with the way I was treated. No long waits and my time was respected. Really surprised they were open on a Sunday! More

Outstanding Customer Service : New Purchase First let me say I'm a repeat customer, that in itself today with a multitude of automotive models , options and sales centers speaks volumes. Southb First let me say I'm a repeat customer, that in itself today with a multitude of automotive models , options and sales centers speaks volumes. Southbank presents itself as Customer Center. Friendly, Engaging and Honest. I had many many visits with Gustavo (Aliaga) and rather than become annoyed he provided concise information in a friendly courteous manner. Gus you are a great salesman my friend.. I'm actually sad I wont see him as much now that I have my new SRT Jeep ;0 Additionally Christopher (Desjardins) of Finance made the hardest part "parting with my money" uneventful. He was patient , answered many questions , followed up with phone calls/emails and made the whole experience very satisfying. Two of the strongest individuals in the Ottawa Industry. Many Thanks to Southbank.... Ric Caul More

Great Salemenship From the time I walked in to the final purchase I was welcomed by Armando Icaza and treated like a member of the family. Armando walked my throu From the time I walked in to the final purchase I was welcomed by Armando Icaza and treated like a member of the family. Armando walked my through the entire process for beginning to end when he handed the keys to me. He introduced me to Dan Boyd and the great service continued. Dan took into account my prior military service and started to offer so many veteran discounts that I sort of lost track of which one was which. Never the less after detailed explanations we both came to an understanding I could comprehend. My new car is very well protected now. I challenge anyone to find a better dealer here in Ottawa More

Treated like family From the minute we walked in the door we were greeted with smiles and an willingness to help us unlike any other dealership I've been too. Mark was w From the minute we walked in the door we were greeted with smiles and an willingness to help us unlike any other dealership I've been too. Mark was wonderful in walking us through the process and helping us all the way through. Bruce was also a integral part of our buying process and we wouldn't have our new van without him. I would recommend this dealership and associates to anyone! More

Great Experiance! From the moment we got out of our car the Southbank staff was there to greet us and help us out. Dealing with Stan was yet another great experience an From the moment we got out of our car the Southbank staff was there to greet us and help us out. Dealing with Stan was yet another great experience and we were more than happy to walk away from a the van of our dreams. We can't thank him enough for his knowledge and guidance through this process (If you are looking for a sales person that comes with an abundance of knowledge about the business Stan is your man!) Very satisfied with the entire process and made it through without any hiccups. More