Southbank Dodge Chrysler LTD

Good first experience buying from a dealership I called in one day and spoke to Andrij. He spent a solid 25 minutes with me on the phone answering all my questions without me feeling rushed. I deci I called in one day and spoke to Andrij. He spent a solid 25 minutes with me on the phone answering all my questions without me feeling rushed. I decided to go in, meet him and have him show me some options. I bought a Grand Cherokee. Although I didn't buy it on my first day; he was patient and understanding. His patience and non pushy attitude allowed me time to think without feeling obligated to buy on the spot. He also picked me up from my house and drove me to the dealership the day of to pick it up. 5 out of 5 for his service. The dealership was great. With buying a vehicle this size, tires will get expensive. They were able to give me a good deal on tires and oil changes as well as a wicked financing rate. My appreciated thanks to Rami who was able to get me the best deal. The dealership also were able to get the car to me in 2 days after purchase. Overall great experience and friendly service. More

Great experience - Will be back!! Went to Southbank and met Andrij. He was kind and helpful. He worked tirelessly to get me what I wanted and it didn't stop once the sale was done. He Went to Southbank and met Andrij. He was kind and helpful. He worked tirelessly to get me what I wanted and it didn't stop once the sale was done. He made sure I was happy and satisfied until I drove off with the car of my dreams. I would deal with Andrij on any and all my future vehicle purchases. Thank you Andrij! More

I'm proud fo your service and Andrij is good Guy. I appriciaty your Customer service,quality of work,friendliness and price.If some one want to buy a car i will tell them to go to Bank Dodge because t I appriciaty your Customer service,quality of work,friendliness and price.If some one want to buy a car i will tell them to go to Bank Dodge because they have Good service and they will be happy. More

Life Lessons and Experiences - Room to Grow I have purchased from South Bank Dodge in the past few (or a few more) years a minimum of five vehicles. Each of my experiences previous to this one I have purchased from South Bank Dodge in the past few (or a few more) years a minimum of five vehicles. Each of my experiences previous to this one was amazing and nothing short of perfect. Bruce Cameron - over the years of dedicated to Dodge there is no other Sales Manager that I will deal with. I have always dealt with Bruce and have never been disappointed. Bruce is the perfect example of a dedicated employee who demonstrates the highest of ethics, honesty and integrity. As always Bruce bravo a job well done on this one. Rami Alzabri - I have dealt with Rami for a minimum of three of the last vehicles and much the same as Bruce Rami is another perfect example of a dedicated employee who demonstrates the highest of ethics, honesty and integrity. As always bravo a job well done on this one. Andrij Kandyba - let us begin by saying that Andrij did work the night before right up until 6.00 p.m. and ran out of time to answer all of my questions. We parted ways that evening with a promise from myself to meet at 10:00 a.m Sunday morning with a eventual signing of a deal and pending finance approval pick up by 5:00 p.m. Tuesday. Andrij you are good at learning about sales. That is quite evident as I see by your sales profile on line that you have been with Southbank Dodge for one month and a bit. Taught by many and by one fantastic teacher in particular Bruce Cameron. I would not take the following suggestions to heart but would the comments as a lesson in life and build on what you have learnt thus far: 1. Excitement is good but should be contained. 2. Don't be over confident but be humbled by those who choose to allow you into their small world when they are buying. 3. Try not to be over personable be polite in all aspects when dealing with people. 4. Try not to forget to fast about the one that is before you waiting for things to be finished when the delivery is due. 5. Follow through with each and every sale from A to Z which includes a full demonstration of how a vehicle runs and works. 6. Don't leave half way through a delivery and say you have two customers at your desk as walk ins and that you will be back in 10 minutes but not show up for over 45 minutes. Kind of makes one feel that "sale is done! NEXT!" Would "WE" come back and ask for you to be our salesman. Unfortunately no. 7. Would I buy again from South Bank Dodge - yes. 8. Learn to ask for help from your Team who are always there to support you. 9. Please be reminded that posting of my picture on line is prohibited for professional reason. Michael J. Tonin, C.D. More

Great Service Advisor Purchased my Jeep Wrangler Sahara Unlimited in February 2016. While there are 2 other dealerships with services centres much closer to where I live . Purchased my Jeep Wrangler Sahara Unlimited in February 2016. While there are 2 other dealerships with services centres much closer to where I live .. I bring the Jeep to Southbank because I have a great service advisor .. Richard. If Richard were to leave .. so would I. More

Great service! I took my vehicle in for front and rear break job. Vehicle was in before 8:00 am and was ready by 01:00 pm. I got an assessment call on the repair r I took my vehicle in for front and rear break job. Vehicle was in before 8:00 am and was ready by 01:00 pm. I got an assessment call on the repair required wit a cost estimate around 09:00 am. Richard C. Gagnon provided great service and he is very professional! More

Salesman service I had great dealings with mike thomas very professional and service was outstanding would recommend mike to everyone that goes in to southbank to ask I had great dealings with mike thomas very professional and service was outstanding would recommend mike to everyone that goes in to southbank to ask for him And for finance see rami great gentlemen to deal with More

Amazing service from start to finish I was in the market for a new truck and decided to visit the Dilawry Dodge dealer on Hunt Club. Needless to say, horrible service and sales tactics th I was in the market for a new truck and decided to visit the Dilawry Dodge dealer on Hunt Club. Needless to say, horrible service and sales tactics that were beyond aggressive. Led to my fiancé and I leaving the dealership and demanding for my keys. The following day I decided to visit Soutbbank Dodge and let me tell you, what an amazing experience. From the minute I walked through the door I was greeted with a smile. Andreij (my salesman) was new to the dealer but he was determined to ensure my experience was nothing but flawless. He spend over an 45 minutes looking for the exact truck I wanted. During the negotiating process, i was greeted by the Sales Manager Bruce which was also nothing but amazing to deal with. Bruce also made sure I got the top price for my trade. Once the deal was completed, I dealt with Chris in finance. Chris was incredibly thourough with his explanations and met every deadline he set out. Long story short, I ended up purchasing a 2017 Dodge Ram Sport and couldn't of asked for a better end to end sales process. Thanks guys, you now have a customer for life! More