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Southbank Dodge Chrysler LTD
Ottawa, ON
2,083 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,083 Reviews of Southbank Dodge Chrysler LTD
June 21, 2017
very nice people exellent customer service he show you everything you want. superbe j'ai bien aimer leur service et surtout ce des gens souriants et il te repond tous exellent customer service he show you everything you want. superbe j'ai bien aimer leur service et surtout ce des gens souriants et il te repond tous les questions que tu poses. More
by ahmedjamal
Employees Worked With
Christopher Desjardins, Rawad (Robbie) El-Khouri
June 21, 2017
Went for oil change Very friendly and helpful. Did not take very long also.Richard was very helpful and courteous. Very nice and comfortable waiting room with lots of ref Very friendly and helpful. Did not take very long also.Richard was very helpful and courteous. Very nice and comfortable waiting room with lots of refreshments. More
by Claude P St-Jean
Employees Worked With
Richard C. Gagnon
June 21, 2017
Great service and sales! I first became a customer in the 1980's, then I tried a few other dealerships, then I came back! I have been with Southbank Dodge Chrysler consistentl I first became a customer in the 1980's, then I tried a few other dealerships, then I came back! I have been with Southbank Dodge Chrysler consistently since 2002 and they treat me like family. I purchased two PT Cruisers and then a FIAT 500. Altogether, I have purchased 5 vehicles from Southbank. I am always recognized by everyone I deal with, even when I haven't pre-booked a service appointment. So I am not just some random customer, but rather, their valued customer, and as I said, like part of the family. I wouldn't shop anywhere else. More
by Happy Customer
Employees Worked With
Richard C. Gagnon
June 19, 2017
Friendly Environment, Quality Work at Affordable Prices It was a pleasure dealing with Richard in the service department. Needing repairs done to your vehicle is never a fun experience especially with the It was a pleasure dealing with Richard in the service department. Needing repairs done to your vehicle is never a fun experience especially with the stress of escalating costs. Richard went above and beyond to ensure I received the best possible price for the multiple repairs needed and was more than happy to take the time to answer my many questions. It's not too often that you come across genuine people like Richard who are trustworthy and treat you more like a friend than a customer. This is precisely why I will continue to do business with Southbank Dodge and highly recommend them to others for quality repairs at affordable prices. More
by T Kleman
Employees Worked With
Richard C. Gagnon
June 19, 2017
We had a great buying experience with Andrij! We were not really planning on purchasing our Jeep that day. We were going to test try only. Andrij was such a nice, never overbearing salesperson. We were not really planning on purchasing our Jeep that day. We were going to test try only. Andrij was such a nice, never overbearing salesperson. We asked all the questions, went for the test drive and on our way back, our minds were made up. This was the car for us! I am convinced that our decision was made easy because of the great service we had from our salesperson. Great job Andrij!! Everyday that we get in that Jeep, an instant grin comes on our faces! More
by Nat's Jeep!
Employees Worked With
Christopher Desjardins, Andrij Kandyba
June 17, 2017
Great buying experience! I really enjoyed my first buying experience with Southbank. Jesse, my sales rep, was really attentive to what I was looking for in a vehicle. I never I really enjoyed my first buying experience with Southbank. Jesse, my sales rep, was really attentive to what I was looking for in a vehicle. I never felt pressured or rushed and I walked away feeling really satisfied with my purchase. Very friendly staff all around. More
by Morgan
Employees Worked With
Mary Jose, Jesse Gelineau
June 14, 2017
"Satisfied Customer" I had a very positive experience when purchasing a used vehicle at Southbank Dodge. Andrij - the Salesman who served me - was knowledgeable, personab I had a very positive experience when purchasing a used vehicle at Southbank Dodge. Andrij - the Salesman who served me - was knowledgeable, personable and very professional. More
by Sammie
Employees Worked With
Andrij Kandyba
June 13, 2017
Impressed Always hated shopping for a car. Moe made that experience so easy. Really listen to what you want and respect your needs. No xxxxxxxx, no pressure at Always hated shopping for a car. Moe made that experience so easy. Really listen to what you want and respect your needs. No xxxxxxxx, no pressure at all. We closed a deal in one hour. Wow! Thanks again! More
by BadTeacher
Employees Worked With
Christopher Desjardins, Moe Kadura
June 06, 2017
Poor service/ awful experience My overall experience at Southbank Dodge Chrysler was awful. I have bought two cars from this location within the past five years and both have had no My overall experience at Southbank Dodge Chrysler was awful. I have bought two cars from this location within the past five years and both have had nothing but problems. My most recent purchase had a major issue with the power steering before I had even had the vehicle for two months. Southbank made me pay full price to fix it and they were not apologetic or sympathetic at all. I was extremely unimpressed with the way this whole situation was handled as I was spoken to sarcasticly and treated like I was a bother the entire time I was there. As a result of this whole experience I will never buy another Dodge or Chrysler vehicle and I most certainly will never recommend this dealership to anyone. There are far better dealerships in the city that offer better services and treat their customers with respect and professionalism. More
by emily.schroeter
Employees Worked With
Greg Lamourie
June 02, 2017
Excellent Because I have been a loyal customer of Southbank for 25 years and they recognize that and that is important to me they have always went out of their Because I have been a loyal customer of Southbank for 25 years and they recognize that and that is important to me they have always went out of their way for you More
by Chrysler man
Employees Worked With
Stan Noble, Bill Morrison, Madeleine O'Neil, Dean Martin, Rick Slade
