Southbank Dodge Chrysler LTD

Paul was great! Paul made the purchasing of my vehicle truly something to remember. From the moment we met him, to the day he handed me my keys, he was a joy to Paul made the purchasing of my vehicle truly something to remember. From the moment we met him, to the day he handed me my keys, he was a joy to work with. He was courteous, professional yet very laid-back which made the finance portion of the sale a lot more enjoyable. He went above and beyond his call of duty several times, he made sure I was pleased with my purchase. I would definitely go see him again. - Véronique More

Warm Welcoming and Excellent Service Upon entering the service center, my service agent I typically deal with was busy helping another customer. Corey approached me with a warm welcoming Upon entering the service center, my service agent I typically deal with was busy helping another customer. Corey approached me with a warm welcoming and inquired on the reason for my visit. Corey was very helpful as he inputted my information into the system on behalf of his co-worker and expedite my visit. Corey was very knowledgeable and walked me through the work to be completed today. I’ve visited several dodge dealerships in the City and this type of service is the reason why I continue my business at Southbank Dodge. More

Great Customer Service Jeannie Rombough was amazing! She was busy with another customer when we first arrived but still took the time to approach us and let us know that as Jeannie Rombough was amazing! She was busy with another customer when we first arrived but still took the time to approach us and let us know that as soon as she or someone else was available they would come and answer any questions that we may have. She then asked if we were looking for new or used and directed us to the appropriate area so that we could look around while we waited. When she was free she not only made herself available but actually came to us outside (despite the fact it was almost 40 degrees!) to help us out. She was never pushy and we never felt pressured. We came in with a pretty good idea of what we were looking for and she helped us along without trying to talk us into something we didn't really want. My husband works and hour and a half outside of the city and I usually work evenings, so finding a time that we could both get out to look for a new car was becoming a bit of a challenge. Considering we initially only came to Southbank because they happen to be open Sunday's, they made such a positive impression that when it comes to upgrade again, we will definitely be back! More

Following Mike to Southbank. Mike was instrumental in getting me in my last three truck. I’ve known him for 13 years and he’s always been straightforward, knowledgeable, kind and Mike was instrumental in getting me in my last three truck. I’ve known him for 13 years and he’s always been straightforward, knowledgeable, kind and accommodating. Would recommend him to anyone. Southbank has a great ‘family’ feel- everyone greats you and the group in servicing always have smiles on their faces and are able to have fun while they work. Great work keeping the truck running smoothly and staying clean despite all the farm stuff that goes in it. More

Accommodating, Professional, Affordable Every time I've dropped in to Southbank, as I recently did yesterday (for a slow leak in my front tire), this dealership has been so kind and accommod Every time I've dropped in to Southbank, as I recently did yesterday (for a slow leak in my front tire), this dealership has been so kind and accommodating.They had me in and out in under 30 minutes and my bill was only $24.00. I was promptly greeted and directed to their express service area. No less then two service reps took care of me. Once they were able to determine why my tire was low, they reviewed the work required and the projected price with me before doing the work... and then they fixed the problem. I can't wait for my warrantee to be over (with another dealership) so that I can have this dealership take care of all my servicing. Southbank will be our first stop when looking to purchase our next car, which will be sooner rather than later as we have a 15 year old and a 16 year old soon in need of wheels. (OC Transpo doesn't reach where we live!) My only regret is that I didn't pay attention to the name tags of the service guys taking care of me yesterday. They whole team was friendly and professional. Thank you, Southbank! More

Best sales I have ever met The dealership is great, they do not try to play games with you. The sales person was great, we took two very long test drive, and he is very helpful. The dealership is great, they do not try to play games with you. The sales person was great, we took two very long test drive, and he is very helpful. More

A most pleasurable experience Recently my wife and I visited Southbank in search of a Jeep Wrangler Unlimited. It was a very pleasurable experience. Jeannie provided great assista Recently my wife and I visited Southbank in search of a Jeep Wrangler Unlimited. It was a very pleasurable experience. Jeannie provided great assistance and help navigate us through the options available. We highly recommend Southbank staff for their knowledge and professionalism. More

Great service! Took our Jeep in for fall servicing today and had the pleasure of dealing with Corey Melenhorst. Corey is very knowledgeable, professional and courteo Took our Jeep in for fall servicing today and had the pleasure of dealing with Corey Melenhorst. Corey is very knowledgeable, professional and courteous and makes you feel at ease. . More